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The Empire Hotel & Spa

4.0 star property

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Photo gallery for The Empire Hotel & Spa

Front of property
Reception
Double Room | Premium bedding, down comforters, in-room safe, iron/ironing board
Indoor pool, outdoor pool, sun loungers
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Gym

Explore the area

View in a map
Church Walks, Llandudno, Wales, LL30 2HE
  • Place, Llandudno North Shore Beach
    ‪2 min walk‬
  • Place, Promenade
    ‪3 min walk‬
  • Place, Llandudno Pier
    ‪4 min walk‬

Room options

View all photos for Double Room

Double Room | Premium bedding, down comforters, in-room safe, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Property entrance
Imperial Hotel
  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, 996 reviews
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About this property

The Empire Hotel & Spa

4-star Llandudno hotel with bar/lounge
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
The Empire Hotel & Spa offers 54 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Empire Hotel & Spa features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

This Victorian hotel also offers a health club, a sauna, and spa services. Onsite self parking is complimentary.

The Empire Hotel & Spa is a smoke-free property.

Guests are offered a complimentary full breakfast.
Watkins - This restaurant serves breakfast, lunch, and dinner.
Poolside Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Reviews

The Empire Hotel & Spa Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 356 out of 545 reviews
Rating 8 - Good. 140 out of 545 reviews
Rating 6 - Okay. 44 out of 545 reviews
Rating 4 - Poor. 4 out of 545 reviews
Rating 2 - Terrible. 1 out of 545 reviews

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay.
Stayed 4 nights in Aug 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well looked after the room was very nice and the bed was lovely and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly hotel

Amazing stay ,beautiful hotel very friendly, breakfast excellent and room very comfortable, great shower for myself and also grandson loves a bath, use of thd pool was great added bonus as we love swimming, only criticism was the set 4 course evening meal , i was on my own with grandson age 5 and we just wanted a snack ( maybe bowl of chips ) but was told they didn't do that so we had to go out and when we came back i asked for a hot chocolate from the free machine but was told it was only for after meal drinks, wouldn't stop us going again though
Stayed 2 nights in Jul 2025

6/10 Okay

Eileen

The property is very dated and could do with a complete refurbishment
Stayed 4 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Empire

Really lovely hotel, spotlessly clean, very friendly staff, even carried our bags to our room for us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff, they make you feel so happy and they are happy to help.
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Very enjoyable stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

A lovely hotel Friendly polite staff Good facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel we've stayed a few times now it's always a pleasant stay.
Stayed 3 nights in Jun 2025

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand nostalgic hotel, luxurious bedrooms, lounges, dining facilities. Staff ever friendly and helpful. Slightly awkward to use the pool if disabled, leaves you no proper shower/changing facilities if cannot walk up spiral staircase, other than this fantastic convenient location for the tram, promenade/pier and nearby shops.
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Stayed 2 nights in Jun 2025

6/10 Okay

Adam

Stayed 2 nights in Jun 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a No.72 room because it is larger than a standard. They allocated me a standard room
Stayed 4 nights in Jun 2025

6/10 Okay

Cath

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joan

Traveled with partner
Very welcoming, friendly reception staff. The hotel is spotless. Good breakfast choice. Thoroughly enjoyed our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to find a great room, good food, friendly staff, excellent service all in one deal.
Stayed 4 nights in Apr 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good position
Stayed 2 nights in Apr 2025

10/10 Excellent

Morag

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empire & spa hotel

First stay at the empire and one of the best stays I ever ever had what a wonderful hotel & spa
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025