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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Lobby
Property amenity
Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Gym
  • 24/7 front desk
$74
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪16 min walk‬
  • Place, Sainte Marie among the Iroquois
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 3,134 reviews
Super 8 by Wyndham Liverpool/Syracuse North Airport

About this property

Randolph House Hotel, Trademark Collection by Wyndham

3-star Liverpool hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 30000 square feet (2700 square meters) include conference space. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site, along with a car charging station.

Randolph House Hotel, Trademark Collection by Wyndham is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 500.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Reviews

Randolph House Hotel, Trademark Collection by Wyndham Reviews

6.6

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 164 out of 1001 reviews
Rating 2 - Terrible. 168 out of 1001 reviews

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Perfect hotel for a quick trip to Syracuse!
Stayed 1 night in Sep 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Carrie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel should reconsider being open during their renovation - while their front desk agent was friendly, the state of the rooms is less than ideal. In one, the headboard is pealing, the dressers chipped, the wall cracked and there was a smear of something from someone on the wall that I don’t want to know what it is. The front desk issued a key to one of my team members to a room on the 4th floor that is under renovation - they had to return to the front desk for another room and key. The surfaces in another room was sticky, there were no cups or even a tv remote available. Please take care of your customers and reconsider being open at this juncture.
Stayed 1 night in Sep 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service
Disliked: Amenities
A work in progress
Stayed 1 night in Sep 2025

6/10 Okay

Melissa, Clayton

Stayed 1 night in Sep 2025

6/10 Okay

Bharat

Liked: Cleanliness, staff & service, amenities
Still under renovation!
Stayed 1 night in Jul 2025

6/10 Okay

Vicki

Bathtub drain nearly completely clogged. While taking a shower, (normal amount of time), water depth raised to mid-calf & drained extremely slowly.
Stayed 1 night in Sep 2025

4/10 Poor

Sandra, Albany

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I have no idea how this hotel received high mark reviews. This is at best a 2 star hotel. Check in is at 3PM. They did not have my room ready at 3:30 PM. I waited until 4PM and they still did not have a room available. When I returned at 9:30 PM the room provided was in very poor shape and they had to give us another room. The front desk staff were actually very good. Doing the best they could with what they had.
Stayed 1 night in Aug 2025

4/10 Poor

Brooklyn

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Janel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were placed in the 6th floor, both nights it smelled like something was burning in the hall way, we had a very loud portable air conditioner as the room one was broken, the furniture felt sticky, the bed sank in the middle, room was outdated, missing hair dryer from the wall, we asked for one at the front desk but that one didn’t work oh and the best part the bath room sink leaked all over the floor when used. I’m a very laid back person and I don’t like to complain , which I didn’t at the hotel. We were there for two nights out of town for a funeral. Will never stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

6/10 Okay

Toya

Liked: Cleanliness, staff & service
Decent place to stay. Breakfast was meh coffee awful. Staff was nice and place was clean and quiet. Close to airport and transportation hub
Stayed 2 nights in Sep 2025

6/10 Okay

KATHLEEN

WiFi was weak, had to change rooms as a result
Stayed 1 night in Sep 2025

2/10 Terrible

Bobbie-jo

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Clayton

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Madison

Traveled with partner
Disliked: Cleanliness
I was switched rooms due to my first room tv not working. The second room I would say was even worse because there was someone else’s food and drink in our fridge, and the counters were not wiped down at all as the dresser beside the counter was covered with something sticky. Couldn’t place anything on it.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It looks like a beautiful hotel but the pool was empty. No fitness center. The beds were small. Hardly any towels. The computer chair was all peeled. The front desk was very helpful and nice. This is a nice looking hotel that needs some TLC
Stayed 2 nights in Sep 2025

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not so good

First of all, I had called earlier before my day and requested an early check-in. It was approved over the phone when we arrived at our room was still not ready for at least another 45 minutes. I also paid for late check out so that we could sleep in, but we’re awoken from housekeeping knocking on the door. The air conditioner/heat did not work at all. We also had to wait about 20 minutes for hot water. When it was time to go get the continental breakfast, there was no coffee whatsoever or creamer for the coffee. There was also no cream cheese for the bagels. Went to use the bathroom near the lobby and it was unkempt with paper towels strewn about. The rooms was also very outdated.
Stayed 1 night in Aug 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is being renovated but it was clean and the staff were excellent. Would stay there again.
Stayed 1 night in Sep 2025

8/10 Good

zin chit

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to state fair
Stayed 1 night in Aug 2025

6/10 Okay

jihad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking Safe area
Stayed 3 nights in Sep 2025