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Liberty Vacation Packages

This hotel was very nice. A large room with refrigerator and microwave, comfortable bed, a nice bathroom with separate sink area and a couch. The pool area could use some work but they are working on updating so hopefully that's on the list The best part were the 2 ladies that were in the reception desk. Both were incredibly friendly and helpful. I didn't catch the name of the one in the evening but she was very polite and helpful. Explained everything and the easiest way to Kings Island. Aisha in the morning was great. Again very friendly and made my stay wonderful. If I come back this way I'll definitely stay here again.

Room was not ready on time but, staff was very helpful to rectify. The wait at the valet to get our car was VERY VERY long. You should try to speed up that process.

Great place, great location!

What a nice change for the area.

The host was unfriendly and targeting. After receiving paid confirmation, the host called and inquired on the reason for stay and adamantly referred to the community as “protected” with closely monitored noise ordinances. Mind you, the apartment is directly across for the stadium. The area is riddled with the homeless population. Another conversation centered around “no parties” allowed and strict guest limits. At no time did we discuss or suggest we were having a get together and our reservation was a party of 2 with a 6 party posted limit. We had to contact customer service because the host encouraged us to cancel via the app due not being a “good fit” for this protected community. I would be mindful of hosts who charge outrageous security deposits for short stays. I would not recommend this property. There are other great places nearby and more friendly who offer more amenities.

No complaints. Everything was as expected.