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Thatchers, BW Signature Collection

3.0 star property

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Exterior
Lounge
Bar (on property)
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
$95
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
Guildford Road, Leatherhead, England, KT24 6TB
  • Place, Surrey Hills
    ‪20 min walk‬
  • Place, University of Surrey
    ‪14 min drive‬
  • Place, Mercedes-Benz World
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 4
  • 1 Double Bed

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking (Shower Only)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
  • Restaurant
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About this property

Thatchers, BW Signature Collection

3-star Leatherhead hotel close to Surrey Hills
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a garden.
Thatchers, BW Signature Collection offers 87 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Leatherhead hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Tudor hotel also offers multilingual staff, a garden, and express check-out.

Thatchers, BW Signature Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10 AM.
Thatchers Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Club Bar - This bar serves light fare only.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Club Bar
  • Thatchers Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1930
  • Smoking not allowed
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 12.50 for adults and GBP 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Legacy Thatcher's
Legacy Thatcher's Hotel
Legacy Thatcher's Hotel Leatherhead
Legacy Thatcher's Leatherhead
Thatcher's Legacy Hotel
Thatcher's Hotel Leatherhead
Thatcher's Leatherhead
Thatcher's Hotel
Thatcher's Hotel Hotel
Thatcher's Hotel Leatherhead
Thatcher's Hotel Hotel Leatherhead

Thatchers, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 272 out of 844 reviews
Rating 8 - Good. 317 out of 844 reviews
Rating 6 - Okay. 143 out of 844 reviews
Rating 4 - Poor. 84 out of 844 reviews
Rating 2 - Terrible. 28 out of 844 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good hotel . All the staff that we came across were very, very helpful cannot fault this hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Daira Agustina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Beautiful is a short word to describe the hotel. We really loved it, a little far from the city (40min by train) but it's totally worth it. In fact, it is the perfect opportunity to get to know the "non-tourist" part of the city. We would definitely return!
Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and had all the essentials needed. Especially grateful for the fan this weekend as it’s been warm. Would have liked to have been able to open the windows wider but understand they are restricted for safety reasons. Bed was very comfortable had 2 great nights sleep. Food was lovely, we had breakfast included all very fresh and lovely quality. Prawn risotto was amazing! Hotel is beautiful inside and outside. All members of staff polite and lovely. I would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Stayed 3 nights in May 2025

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very friendly and welcoming check-in. Room was a nice size and clean. All the staff were attentive and the food was very nice as well.
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a wedding. Lovely setting and food was very nice.
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Greeted warmly upon arrival. Room was in good condition however the free WiFi did not reach our room and neither my husband or I could access it. Added to this there was no phone signal on O2 and only one bar on 3 this did cause us some problems as we needed to keep in touch with our autistic daughter and were unable to. Please don’t advertise free WiFi for the rooms if it doesn’t reach them. We had breakfast the next morning. Service was good but very slow. Waited over half an hour for scrambled eggs on toast. In summary a reasonable stay but if you are in room 110 you won’t be able to use WiFi.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Traveled with family
A beautiful building in a stunning village. The staff were amazing, very friendly and accommodating. The room was immaculate and well equipped. The beds were very comfortable and the bathroom was fantastic. The bar was wonderful and the food was to die for. I highly recommend Thatchers and will definitely be back again in the future. THANK YOU ALL From Rachel and Scott
Stayed 1 night in May 2025

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views and rooms - good quality food
Stayed 2 nights in May 2025

8/10 Good

Raymond

Stayed 1 night in May 2025

6/10 Okay

Robert

Stayed 1 night in May 2025

10/10 Excellent

MR Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Miss

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would’ve liked a bottle of water in the room and a biscuit to go with the coffee sachet. A glass in the bathroom would be nice too.
Stayed 1 night in Apr 2025

10/10 Excellent

Massimo

Stayed 3 nights in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Arrival

When I arrived there was no-one at the desk but I pressed the bell then had to telephone and a very harrased looking guy came and dealt with me. He took my money and two receptionists arrived and another a girl with my change. The receptionist was very pleasant but I had to say 'I do not have a key yet' as the guy did not give me one.
Stayed 1 night in Apr 2025

8/10 Good

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, quiet hotel

Lovely hotel, very quiet, great room for our family of 4. Only negatives would be the limited breakfast choices, especially for the children with the set prices at £15, and we couldn't pick up the wifi connection in our room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Stayed 2 nights in Mar 2025