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La Guancha Vacation Packages

Upon arrival we were pleased with what we saw and check in. Room had a nice big balcony in front of the pool and air con was a nice touch. After a few days we were concerned that nobody had cleaned our room or changed the bedding or towels. Ring the reception and they said the cleaner was due to come on Saturday. We were booked in mon - Mon so Saturday wasn't good. Asked for new towels and was refused and told to wash them in the laundrette. Cleaner came on Saturday and swapped the towels and took the rubbish but didn't clean the room. Also we were up at 8.00am and the majority of the sun lounges had towels on and very few free, pool was very busy and never got chance to get on the hot tub as there was always somebody in there. For the price we paid we expected better. Probably wouldn't return here and this is about 15th visit to Tenerife

Very nice rooms, great location, very clean

It seems that they were short of staff at the buffet restaurant. Waiting long time for drinks. Plates kept piling up on tables. You would be past half your dinner before a drink is served. And no one comes back to ask if you need more. Bit a shame as everything else was nice.

Beautiful and well kept property. Perfect for families. Lots of amenities, fun activities, great pools, delicious food, good location, and the view to the ocean is stunning.