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The Charmant Hotel

4.0 star property

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Photo gallery for The Charmant Hotel

Lobby
2 bars/lounges
2 bars/lounges
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Gym
$229
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
101 State St., La Crosse, WI, 54601
  • Place, Riverside Park
    ‪1 min walk‬
  • Place, La Crosse Center
    ‪5 min walk‬
  • Place, Oktoberfest Grounds
    ‪6 min walk‬
  • Airport, La Crosse, WI (LSE-La Crosse Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

8.0 out of 10
Very good
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Mobility Accessible (Salle)

9.2 out of 10
Wonderful
(5 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

9.6 out of 10
Exceptional
(28 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior detail
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About this property

The Charmant Hotel

4-star hotel in Historic Downtown La Crosse
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance.

The Charmant Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limo/town car service
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Health club access
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

Reviews

The Charmant Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 865 out of 1002 reviews
Rating 8 - Good. 94 out of 1002 reviews
Rating 6 - Okay. 19 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

Reviews

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charmant is top notch in every way. I can't say enough about this establishment. Total class.
Stayed 1 night in Aug 2025

10/10 Excellent

Biljana

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
Liked the building itself. Didn’t like elevator, amenities (lack of), and room rates.
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hitel

Lovely hotel, with beautiful rooms. Great restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel! Chocolates, rooftop, coffee bar and dining.
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy anniversary!

Everything, including the staff was top notch. Facility was spotless. Staff was very friendly and helpful!
Stayed 2 nights in Aug 2025

6/10 Okay

Gerald

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Orsolya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and comfy - multiple restaurants, cafe was great. Staff catered to our coffee needs off hours. Staff was so friendly - restaurants outside of the hotel were ok
Stayed 2 nights in Jun 2025

2/10 Terrible

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Blankets in the room are terrible. Like a horse blanket
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that distinctive historic character is balanced with modern amenities
Stayed 1 night in Aug 2025

6/10 Okay

paul

Traveled with family
Liked: Room comfort
Disliked: Staff & service

2015 called and wants it's hotel back.

Night clerk outstanding, valet staff wonderful, restaurant staff helpful and the food was delicious. Day desk staff were condescending and obnoxiously rude. They are openly fine with treating guests differently based upon certain prejudicial criteria. Rooms not up to standard, limited staff, long waits for easy room repairs. Not a Michelin Key level hotel and how they could get such a designation strains credulity and brings into question the entire Michelin rating system. Once a jewel of LaCrosse is now buyer beware as there are no standards of practice at this independent hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charmant is a chic boutique hotel with welcoming staff, great restaurant and cool rooftop bar. The well-appointed room was incredibly quiet with super soft linens and a very comfortable bed. Would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Amenities
Highly recommended
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda

Stayed 1 night in Jul 2025

10/10 Excellent

Peter, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Sheri

Liked: Property conditions & facilities
I liked this hotel, however for the cost I was disappointed that the room really had no nice items to use….most hotels have body wash, shampoo, etc., everything has a cost, coffee bottle water and reservations are needed even for breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quaint

The Charmant hotel exceeded our expectations. Impeccable rooms and exquisite decor throughout the hotel. The only problem is that they tell you complementary valet and then, they charge you $20 for it. But you do get a $10 chip to be used at the bar for food and drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel full of history…decor is amazing as is the roof top bar.. The shakshuka for breakfast was delicious… I would highly recommend this hotel Nice area for walking/runningalong the river
Stayed 1 night in Jul 2025