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Kula Vacation Packages

I would consider this hotel a 4 stars, it is conveniently located close to the convention center and monorail station. Can be good for families. However the infrastructure is beaten up. The gym has low capacity. The room are devoided or perks or amenities. Tv system is outdated

The staff were not kind or helpful

Do not book here

$60 early check-in fee; Didn’t pay it, we waited at a nearby bar. Check in was awkward because of the lack of physical staff - I don’t blame the staff on the screen, but it’s nice to have an actual person there, not an ominous intercom or a blurry screen. The friend I was travelling with also had a window with a broken lock on the ground floor. Neither of our curtains also closed fully, again, ground floor. The alleyway is closed off but… still. Otherwise just like every other hotel, clean room and bathroom. Good location for landmarks, shops and bars. I also did appreciate the water station. They also have a microwave and coffee machine but I didn’t get round to using those. I suppose you get what you pay for?

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....