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Get an overview of this hotel
5-star Bukit Tinggi hotel with 5 restaurants

Popular property highlights

Free valet parking
Free WiFi
Outdoor pool
Business center
Laundry facilities

Location

Situated in the mountains, this luxury hotel is 1.3 mi (2.1 km) from Berjaya Hills Botanical Garden and 2.7 mi (4.4 km) from Lentang Forest Recretional Park. Genting Skyway and Happy Bee Farm & Insect World are also within 20 mi (32 km).

Hotel Features

Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and 2 coffee shops/cafés are onsite.

Room Amenities

All 130 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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The Chateau Spa & Organic Wellness Resort

Km 48 Persimpangan Bertingkat, Bukit Tinggi, Pahang 28750

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$125* Per night/room Jul 5 - Jul 6

Jacuzzi Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are available for MYR 150.0 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Enhanced food service safety measures are in place.

Hotel Names

  • Chateau Organic Spa
  • Chateau Spa Organic
  • Chateau Spa Organic Bukit Tinggi
  • Chateau Spa Organic Hotel
  • Chateau Spa Organic Hotel Bukit Tinggi
  • The Chateau Spa & Organic Wellness Hotel Bentong District
  • The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
  • The Chateau Spa And Organic Wellness Resort
  • Chateau Spa Organic Wellness Resort Bukit Tinggi
  • Chateau Spa Organic Wellness Resort
  • Chateau Spa Organic Wellness Bukit Tinggi
  • Chateau Spa Organic Wellness
  • The Chateau Spa Organic
  • The Chateau Spa Organic Wellness Resort
  • The Chateau & Organic Wellness
  • The Chateau Spa Organic Wellness Resort
  • The Chateau Spa & Organic Wellness Resort Hotel
  • The Chateau Spa & Organic Wellness Resort Bukit Tinggi
  • The Chateau Spa & Organic Wellness Resort Hotel Bukit Tinggi

Hotel Amenities

Property Features

In addition to a full-service spa, The Chateau Spa & Organic Wellness Resort features an outdoor pool and a sauna. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and limo/town car service. This luxury hotel also offers a fitness center, spa services, and a terrace. Complimentary valet parking is available on site.

The Chateau Spa & Organic Wellness Resort has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2011
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Free valet parking
  • Outdoor pool
  • Limo or Town Car service available
  • Number of coffee shops/cafes - 2
  • Free area shuttle
  • Spa services on site
  • Terrace
  • Luggage storage
  • Hair salon
  • Number of restaurants - 5
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 130
  • Number of floors - 7
  • Number of buildings/towers - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Room Amenities

The Chateau Spa & Organic Wellness Resort offers 130 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free dial-up Internet access
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided

Parking

Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.

La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.

Belle Vue - This café serves brunch only. Reservations are required.

Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.

Salon Cigar Lounge - Onsite bistro.

24-hour room service is available.

Spa Services

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Yoga classes/instruction on site

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