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Hotel Stary

5.0 star property

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Photo gallery for Hotel Stary

Terrace/patio
Property preview
Couples treatment rooms, steam room, deep-tissue massages
Exterior
2 indoor pools

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$208
includes taxes & fees
Feb 4 - Feb 5

Explore the area

View in a map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, Cloth Hall
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

LED TV

Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | LED TV

Apartment

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area | LED TV

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Stary

5-star hotel in Kraków Old Town
Along with 2 restaurants, this smoke-free hotel has 2 indoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Stary offers 78 accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 indoor swimming pools are on site along with a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Stary features a full-service spa, 2 indoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 2 meeting rooms, and limo/town car service. Event facilities measuring 1938 square feet (180 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Stary is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
TRZY RYBKI - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 613 out of 826 reviews
Rating 8 - Good. 154 out of 826 reviews
Rating 6 - Okay. 37 out of 826 reviews
Rating 4 - Poor. 18 out of 826 reviews
Rating 2 - Terrible. 4 out of 826 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
The location is excellent, tucked away about half a block from the main square, so it was very quiet. My room was missing some things I would have appreciated: coffee in the room, a better lighting arrangement, a shower easier to use, hooks on the walls for hanging things.
Stayed 7 nights in Sep 2025

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service

Mixed bag

The Reception area and spa were great but the rooms not so much. We asked to change rooms as our first room looked out on to a brick wall only a few feet away. The second room was better but so dark. The lighting was very bad. The housekeeper had to use the torch on her phone to see the floor. There was only one pillow each and that was thin and empty. Nowhere to hang towels. It was, however, very clean and a good size. The hotel itself is very well located in the square. The staff were friendly, especially the young chap on reception and the breakfast staff. Overall it was fine but not the “amazing” hotel it purports to be.
Stayed 3 nights in Sep 2025

10/10 Excellent

dina

Stayed 3 nights in Sep 2025

10/10 Excellent

Sergay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and chic. Rooftop is amazing. Room was large and very nice but a bit dark. Breakfast staff were a bit slow. Gym was hot and limited. But I really enjoyed my stay here.
Stayed 2 nights in Sep 2025

8/10 Good

Margaret

Stayed 3 nights in Aug 2025

8/10 Good

karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideas from an Americao

The chair and bed are low. Could have some type of creamer. While I appreciate the nespresso instant coffee would be good. Put Electrical outlets by bed and existing ones higher along the wall.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded expectations. Had a fantastic stay in Krakow.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location more or less right on main square. Pool sauna etc stunning. All staff friendly and hotel oozed quality
Stayed 4 nights in Sep 2025

10/10 Excellent

Pauline

Stayed 3 nights in Sep 2025

6/10 Okay

Nicola

Traveled with family
Disliked: Staff & service, room comfort

Nice hotel, not sure worth the money.

Avoid staying in a room on 5th floor, it’s under the roof bar- hear chairs tables scraping late into night and early morning if the are prepared for events. Restaurant/ communal areas lack any atmosphere/ not just lack of people but think how space is used. Breakfast very basic / poor service. Especially bad experience if there is an event in hotel and breakfast place taken up by them. Avoid paying the super high charge use the nice cafe right next door with a great choice of food and different coffees. Gym made up mainly of cardio machines/ no benches / weight machines and situated right in middle of spa. Plus side, staff really friendly/ lots of students that do best they can. Pool lovely as is sauna/ steam area Food in main fine dining restaurant was really good, shame that we were the only ones there. Excellent location - right in square / although does mean there is a lot of noise at night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GPS routed incorrectly and staff when beyond to help. Much appreciated. 5* rating all around.
Stayed 1 night in Aug 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay! Mid-evil feel

Great spot with a lot of charm. The place gives a mid-evil feel and is worth the price. I recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucyna

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Characteristic, unique furnishings!
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

NILAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in an amazing location with amazing staff !!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Tammi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely stunning. The rooms were very nice, beds super comfortable, and the attention great. My only complaint would be the gym, its sub par. While hotel gyms are not great, I would have at least expected a bench.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025