10/10 Excellent
Tiffany
Apr 9, 2025
Excellent Customer Service!
Thank you so much for everything I really appreciate it! The may reason for the high score is I was able to check in extremely early I think around 815 830 A.M. when I arrived. Most places even in my Home country make you wait until check in time, you might be able to check in around noon but usually you can’t check in until 3-4pm And I was exhausted from a full day of travel so that really made the difference with me. The only thing that was slightly an inconvenience was I had the breakfast option included but I had to pay extra for the day of arrival and the AC unit was temporarily unavailable during this season And even though my room was comfortable it was very stiff and even though the weather outside was chilly my room was pretty warm and I was advised not to open the windows so it made sleeping a little difficult but overall very happy with the Customer Service which is the main reason for the high score. Great location lots of restaurants nearby especially for vegan. Probably an eight maybe a 10 minute walk from the main city Square! This hotel does have an elevator in case some people were wondering I know that’s something that’s important to me when I travel because my bags are always heavy. Breakfast was OK every day was something different I recommend arriving to Breakfast as early as possible for the food is usually plentiful and fresh The later you go you just have to make do with what’s left over. I appreciate the hotel arranging taxis. Good communication.
Tiffany
Stayed 3 nights in Apr 2025
