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This was our second time staying at this location. It has an older design and isn't the most modern property but it is well kept. The location is close enough to all the attractions but far enough to be nice and quiet.

The rooms are beautiful, clean, has all the conveniences of home. We loved it!! The views are absolutely incredible. And seeing the Mama bear and her 3 little cubs in their natural habitat was indescribable. The staff were Amazing and there's plenty to do just on site. Highly recommend this place!!

Enjoyed our stay room was clean the company needs to looking in. To updating the rooms the exhaust. Fan in bathroom didn’t work toilet was too low tub needs to be replaced , enjoyed the balcony pool area was nice convenient for walking distance into town

Very clean and professional staff

The best hotel in Gatlinburg

Great view clean and safe would here again if I'm in town.

super nice

The facility is great. The people in the front are really good. I mean it was odd that the icemaker in our building didn’t work so I had to go to a building up which wasn’t a big effort and the biggest problem was there so much smoking going on in that area that it’s hard on your lungs but they can’t control that except inside the buildings. It’s nice for a one or two nice stay, but I’ve would reconsider for an extended period.