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Waseido Zen

2.5 star property

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Photo gallery for Waseido Zen

Sundeck
Desk, free WiFi, bed sheets
Lobby
Front of property
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Arimacho 1404, Kita-ku, Kobe, Hyogo, 651-1401
  • Kin no yu
    ‪1 min walk‬
  • Arima Onsen
    ‪9 min walk‬
  • Mount Rokko
    ‪10 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪77 min drive‬

Room options

View all photos for Premium Room for 4 Guests No.1

Desk, free WiFi, bed sheets

Premium Room for 4 Guests No.1

  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room for 2 People (with Private Bathroom) No.6, Non Smoking

Japanese Style Room for 2 People (with Private Bathroom) No.6, Non Smoking | Desk, free WiFi, bed sheets

Japanese Style Room for 2 People (with Private Bathroom) No.6, Non Smoking

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for <2> Premium Room for 4 Guests

Desk, free WiFi, bed sheets

<2> Premium Room for 4 Guests

  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Room for 4 Guests, with Shower No.9

Room for 4 Guests, with Shower No.9 | Desk, free WiFi, bed sheets

Room for 4 Guests, with Shower No.9

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room for 2 People (with Private Bathroom) No.11, Non Smoking

Japanese Style Room for 2 People (with Private Bathroom) No.11, Non Smoking | Bathroom | Free toiletries, hair dryer, slippers, towels

Japanese Style Room for 2 People (with Private Bathroom) No.11, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room for 4 People (with Private Bathroom) No.5, Non Smoking

Japanese Style Room for 4 People (with Private Bathroom) No.5, Non Smoking | Desk, free WiFi, bed sheets

Japanese Style Room for 4 People (with Private Bathroom) No.5, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Room for 4 Guests, with Shower No.8

Room for 4 Guests, with Shower No.8 | Desk, free WiFi, bed sheets

Room for 4 Guests, with Shower No.8

  • Sleeps 4
  • 4 Twin Futons

View all photos for Compact Twin Room (with Private Bath, Shared Toilet No.7), Non Smoking

Compact Twin Room (with Private Bath, Shared Toilet No.7), Non Smoking | Extra beds

Compact Twin Room (with Private Bath, Shared Toilet No.7), Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Dawn Moon) Japanese-style Room with Balcony, Room 2

Desk, free WiFi, bed sheets

(Dawn Moon) Japanese-style Room with Balcony, Room 2

  • Sleeps 4
  • 4 Twin Futons

View all photos for (New Greenery) Japanese-style Room with Bathtub, Room 5

Desk, free WiFi, bed sheets

(New Greenery) Japanese-style Room with Bathtub, Room 5

  • Sleeps 4
  • 4 Twin Futons

View all photos for (Water Lily) Japanese-style Room with Stone Bathtub, Room 11

Desk, free WiFi, bed sheets

(Water Lily) Japanese-style Room with Stone Bathtub, Room 11

  • Sleeps 2
  • 2 Twin Futons

View all photos for (Misty Moon) Japanese-style Room with Balcony, Room 1

Desk, free WiFi, bed sheets

(Misty Moon) Japanese-style Room with Balcony, Room 1

  • Sleeps 4
  • 4 Twin Futons

View all photos for Western-style Room With Bathtub And Shower, Shared Toilet, Room 7

Desk, free WiFi, bed sheets

Western-style Room With Bathtub And Shower, Shared Toilet, Room 7

  • Sleeps 2
  • 2 Twin Beds

View all photos for (Young Bamboo) Japanese-style Room with Bathtub, Room 6

Free toiletries, hair dryer, slippers, towels

(Young Bamboo) Japanese-style Room with Bathtub, Room 6

  • Sleeps 2
  • 2 Twin Futons

Premium Room

  • Sleeps 4
  • 4 Twin Futons

Room For 4 Guests, With Shower No.9

  • Sleeps 4
  • 4 Twin Futons

Room For 4 Guests, With Shower No.8

  • Sleeps 4
  • 4 Twin Futons

Premium Room For 4 Guests No.1

  • Sleeps 4
  • 4 Twin Futons

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About this property

Waseido Zen

Hotel in Arimacho
A restaurant, coffee/tea in a common area, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include a garden. Housekeeping is available on request.
Waseido Zen offers 8 accommodations with slippers and hair dryers. This Kobe hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered on request.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Kobe hotel also offers a terrace, a garden, and coffee/tea in a common area.
Cantonese breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
レストラン - This diner specializes in Chinese cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Cantonese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,500 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • レストラン

Conveniences

  • Limited-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for Cantonese breakfast: approximately JPY 2500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Waseido Zen Kobe
Waseido Zen Hotel
Waseido Zen Hotel Kobe

Waseido Zen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must be in the room by 2330 or be locked out for the night (i.e. you can never leave) despite a pizza joint 5 minures walk away ipen until 0000 as well as 24 hour Lawson and 7-11. Otherwise this is great value for your monies.
Stayed 1 night in Mar 2025

8/10 Good

Pei Yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big space for chilling out. Has a nice bath tub separate from bathroom. Free "medical soap" to relieve fatigue given as part of the bath tub experience. I chose the Japanese traditional room and the room is spacious. But the room got cold at night. Air con (warmer) was not strong enough.
Stayed 2 nights in Dec 2024

4/10 Poor

HUIMIN

Stayed 1 night in Jun 2024

10/10 Excellent

Len

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in Arima

Perfect location in Arima, clean, nice staff. Would definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

やすあき

駐車場がない。 共有パーキングはあるが割引などがない。
Stayed 1 night in Apr 2025

8/10 Good

DAE HYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Kazuo

Traveled with family
Liked: Staff & service
名前から和風旅館を想像していましたが、実際のサービスは、インバウンドの外国人向けの民泊の印象で、エントランスから入室までのチグハグ感や、部屋と水廻りの設備の違和感に、家庭宿泊なのか旅館宿泊なのか、料金的に分からず馴染めませんでした。
Stayed 2 nights in Dec 2024

10/10 Excellent

Junsuke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Young Woo

Stayed 1 night in Oct 2024

10/10 Excellent

SAU FAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fuma

Stayed 1 night in Sep 2024

10/10 Excellent

Masae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gold ocean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段相応の部屋

部屋にゴキブリキャップが置いてあった。 入った瞬間カビ臭かった。 Wi-Fiは弱すぎて使えなかった。 お風呂は栓が詰まっておりお湯が流れず大変だった。 値段相応だった。
Stayed 1 night in Aug 2024

6/10 Okay

Asuka

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
靴は脱いだままでいいですよとのことで脱いだままにしたのですが、私たちの泊まった部屋用の下駄箱がないのか、そこからずっと玄関に置きっぱなしでした。 常に共用の下駄やスリッパ、宿泊客の玄関に靴が散乱。 風呂から帰ってきた時脱いだスリッパは誰かに使われ、ロビーにはスタッフがいないので新しいスリッパなども渡されず、困りました。 朝ごはんは口コミで感じるほど美味しくなく、看板などには卵と鮭が選べるとありましたが聞かれることなく鮭で出てきました。 また、朝ごはん会場に指定の時間に行ってもスタッフはおらず、声をかけると食事中だったのか口にものを入れた状態でスタッフが出てきて席を指さされました。 部屋は綺麗でしたが廊下の話し声とかすごい聞こえるので、部屋の声も聞こえるかなぁとやや不安に。 スタッフは感じのいい外国人の女性でニコニコしてくださってましたが、とにかく靴散乱のくだりがちょっとマイナスイメージでした。
Stayed 1 night in Aug 2024

8/10 Good

ケンシン

Liked: Cleanliness, staff & service, property conditions & facilities
路地裏なので静かに過ごせました
Stayed 1 night in May 2024

10/10 Excellent

ますお

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

NAMWOOK

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

8/10 Good

bong kyu

Traveled with family
Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

??

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応もよく立地もよくとても満足な滞在でした！
Stayed 1 night in Feb 2024

10/10 Excellent

まこと

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

KOSAKU

Stayed 1 night in Jan 2024

8/10 Good

Momoko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地は有馬温泉の繁華街中心部に位置し、とても良かったです。 部屋の間取りは変わっていましたが、とても広くすっきりしていました。乳児を連れての旅行だったので、広いスペースでとても良かったです。 お料理は和食と中華折衷で、あっさりした日本人好みの味付けで大満足でした。 スタッフ方はほとんど中国のかたみたいですが、受付スタッフの対応がよく、とても気持ちよく過ごせました。
Stayed 2 nights in Dec 2023

2/10 Terrible

kazu

Disliked: Room comfort
Stayed 2 nights in Dec 2023