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Comfort Suites Knoxville Airport

2.5 star property

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Photo gallery for Comfort Suites Knoxville Airport

Relax by the pool surrounded by a serene forest view, with lounge chairs and a hot tub for ultimate relaxation.
Relax by the pool surrounded by lounge chairs in a serene atmosphere.
Welcome to Comfort Suites, where guests can check in under a covered entrance and park their vehicles in the designated area.
Relax in the stylish lobby with a sofa, ottoman, and city view.
Relax in a covered outdoor seating area with two benches, overlooking the surrounding area from the flat roof.

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
140 Cusick Rd, Alcoa, TN, 37701
  • Maryville College
    ‪8 min drive‬
  • University of Tennessee
    ‪15 min drive‬
  • Neyland Stadium
    ‪17 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Two large beds with dark headboards, a desk, and a window with a view.

La Quinta Inn & Suites by Wyndham Knoxville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.4 out of 5, Excellent, (1517)
$84 nightly
The price was $99
The price is $84 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Knoxville Airport

About this property

Comfort Suites Knoxville Airport

Alcoa hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Comfort Suites Knoxville Airport offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Knoxville Airport features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites Knoxville Alcoa
Comfort Suites Airport in Alcoa TN
Comfort Suites Knoxville Airport Hotel
Comfort Suites Knoxville Airport Alcoa
Comfort Suites Knoxville Airport Hotel Alcoa

Comfort Suites Knoxville Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 716 reviews
Rating 8 - Good. 204 out of 716 reviews
Rating 6 - Okay. 100 out of 716 reviews
Rating 4 - Poor. 67 out of 716 reviews
Rating 2 - Terrible. 60 out of 716 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dale

Stayed 5 nights in Apr 2025

8/10 Good

Sharon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Elisabeth

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Business traveler
Disliked: Cleanliness, property conditions & facilities

Total dump.

This is probably one of the dirtiest and smelliest hotels I’ve ever stayed in. The entire hotel had a very strong aroma of coconut oil. It was so mad that I was brewing coffee at 11pm and then smashing up the coffee grounds in a plastic bag in an attempt to make the room smell better. The comforter and the cover that was thrown on top of the comforter, looked like they had not been washed, so I had to rip them off the bed and just sleep with a sheet. The AC unit was a window unit and kicked on and off randomly, not by the thermostat setting. The window was unlocked and when I went to raise it to air out the room, the window started to fall out, so I shut it and eventually managed to get it up lock. All they had for breakfast were runny scrambled eggs and some odd looking white colored sausage links mixed together in the same pan. Needless to say, I decided to pass on breakfast and just grab a coffee. There was no shampoo in the bathroom or shower, just two types of conditioner and body lotion. If I had not been desperate for a hotel room for the night, I would have requested a refund and walked out.
Stayed 1 night in Apr 2025

4/10 Poor

David

Traveled with family
Staff cleaned room and two days in a row locked us out. Bathtub is a major slip hazard. Needs a coating or bath mat. Asked for a mat and got nothing. Breakfast was adequate. WiFi was okay. Checkin was smooth.
Stayed 3 nights in Apr 2025

4/10 Poor

Shane

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
2 lights with no light bulb. Toilet ran all night long. Leak on side of bath tube.
Stayed 1 night in Apr 2025

8/10 Good

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff were all awesome! They were friendly and helpful. The pool and hot tub were not maintained— algae were growing in both.
Stayed 2 nights in Apr 2025

8/10 Good

Eileen, Maple Shade

Traveled with family
Disliked: Cleanliness
Bathtub was dirty and a used bar of soap was left in there
Stayed 1 night in Apr 2025

2/10 Terrible

DEIRDRE

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Went to check in and was told the manager had canceled my reservation. Would have been nice if they were any type of human and gave me a call, or email...stupid MFer's!
Stayed 1 night in Apr 2025

10/10 Excellent

Randy

Great location
Stayed 2 nights in Apr 2025

6/10 Okay

Ashley

Disliked: Cleanliness

Not so greag

The room was pretty dirty. Mold spots on ceiling in several places. Couch was stained. Several surfaces were dirty as well. Curtains were stained.
Stayed 1 night in Apr 2025

4/10 Poor

Maureen

Traveled with partner
Disliked: Cleanliness
Our first room had brown spots on a counter that were still wet, dirty tub, and floor around the toilet was spotted and not clean. We were moved to a second room that was marginally better, but the two rooms that we saw were not too great. Tub tile was moldy or mildewy. The pool was cloudy. The AC unit cooled the room but didn't seem to remove the humidity. Location very convenient to airport and free airport shuttle nice. Our flight was too early so we didn't get to try their breakfast. I would stay somewhere else if I was in the area again.
Stayed 1 night in Apr 2025

6/10 Okay

Hattie

Traveled with family
Disliked: Cleanliness, staff & service
Rooms were older condition. Chose it for the pool and jacuzzi but did not use either because they looked like they needed to be cleaned.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 1 night in Apr 2025

2/10 Terrible

Clark

Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Stayed 2 nights in Apr 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2025

4/10 Poor

Chad

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and run down! The pictures made it seem nicer than it was! Overall I’ve stayed in worse places but it was pretty gross! We slept and got the heck out of there! I reminded myself I typically don’t stay at any place called comfort or quality because most of them are old run down hotels !
Stayed 1 night in Mar 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

BENJAMIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

Great time well kept facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Christopher

Traveled with partner
Disliked: Property conditions & facilities
One of the lights in the bathroom didn't work and it was very dark. There was an odor in the room like a wet dog. The table in the breakfast area was wobbly causing my drink to spill in my lap and all over the floor and 2 other tables that were the same way. There was a patched repair area by the tub and it was black like it was moldy.
Stayed 1 night in Mar 2025

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful visit

I traveled to Knoxville for college planning with my son and other family. The room was pleasant, the breakfast was sufficient, and the environment was placid. The gentleman at the front desk was very helpful and even assisted me with printing out my son’s transcript for our visit to the university. We ended up staying an extra night and had a great experience both nights.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I use Comfort Inn everytime I go to the Airport, This last time the clerk was so awesome nice and professional, The rooms are clean and the property is clean, the only issue is getting out on alcoa highway, these hotels need to lobby for a red light.
Stayed 1 night in Mar 2025

8/10 Good

Chris, Millington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was great as well
Stayed 1 night in Mar 2025