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Best Western Plus Strawberry Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Strawberry Inn & Suites

Exterior
Lobby
Reception
Indoor pool, sun loungers
In-room safe, blackout drapes, iron/ironing board, rollaway beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Gym
$82
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
7260 Saddlerack St, Knoxville, TN, 37914
  • Place, Chillhowe Park
    ‪6 min drive‬
  • Place, Knoxville Zoo
    ‪7 min drive‬
  • Place, Knoxville Center
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(12 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Strawberry Inn & Suites

Hotel in Strawberry Plains Pike
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Plus Strawberry Inn & Suites offers 64 air-conditioned accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Strawberry Inn & Suites provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 344 square feet (32 square meters) include conference space. This Knoxville hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western Plus Strawberry Inn & Suites has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 344 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Strawberry
Best Western Plus Strawberry Inn
Best Western Plus Strawberry Inn Knoxville
Best Western Plus Strawberry Knoxville
Best Western Strawberry Hotel
Best Plus Strawberry & Suites
Best Western Plus Strawberry Inn Suites
Best Western Plus Strawberry Inn & Suites Hotel
Best Western Plus Strawberry Inn & Suites Knoxville
Best Western Plus Strawberry Inn & Suites Hotel Knoxville

Best Western Plus Strawberry Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 404 out of 1004 reviews
Rating 8 - Good. 335 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was moving my mother to Tennessee and needed a place to get some sleep before driving 4 hours home. The bed was comfortable. I got some good sleep and made it home safely.
Stayed 1 night in Aug 2025

6/10 Okay

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean,Close to Knoxville.My main complaint was our room was 82 degrees and heat was on,I like to stay in room is comfortable to start,not has hot as the Tennessee heat in August.
Stayed 1 night in Aug 2025

6/10 Okay

Unika

Liked: Staff & service
Disliked: Property conditions & facilities
Room smell like mold
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay

Stayed 1 night in Aug 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities
Excellent customer service always bring me back to your hotel.
Stayed 1 night in Aug 2025

8/10 Good

Mark, Lebanon

Liked: Amenities, property conditions & facilities
I stayed in this hotel for three nights. For the most part it is a clean, well maintained property. There was some trash laying around the front after Saturday. The front sliding doors need to be repaired. There was building or repair materials stacked by the front door. The room was in good shape and provided K-cups for coffee. The front desk had a box that they could provide you more. The only thing that I could not verify was clean was the dark and dingy carpet. I don't wear white socks so I could not verify how clean the floor was. The staff were a majority senior crowd. The evening front desk person was very young and obviously immature. He took a phone call while I was in front of him. He was speaking with another employee and continued to check me in while he was on the phone. That should have been a "I'll call you right back I'm with a customer" moment. The breakfast was well stocked my one of the most important people on the staff. These are the ones that make sure you get a hot or cold breakfast and keep the area clean. You did a good job! Overall, for the price, I think that this hotel is a good place to stay, especially for those that just need to have a place to lay their head for a night as they travel along the Interstate.
Stayed 3 nights in Aug 2025

8/10 Good

Heidi, Satellite Beach

Traveled with partner
Liked: Cleanliness, staff & service
Very spacious room with jetted tub. You do hear neighbors and hallway noise, but it's not awful. I have no idea what time breakfast was, but it was too late by 9:30
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Traveled with family
I was concerned when we pulled up because the picture of the outside was not as nice as it was on hotels.com. When we got your room and I was very happy with it. My only complaint was the pull out bed. It was horrible. We had to go out the next day to buy an air mattress for our so to sleep on.
Stayed 3 nights in Aug 2025

2/10 Terrible

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel well lit parking lot excellent breakfast with early starting time and right off the highway. Second time staying overnight driving from Massachusetts to LSU.
Stayed 1 night in Aug 2025

2/10 Terrible

Tracy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a girl trip friendly stop

Staff was great! The room was musky smelling. Reeked of marijuana in the hall ways. Some sketchy people outside hotel walking around.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Stayed 1 night in Jul 2025

6/10 Okay

James

Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, quiet, and safe. The room was large and comfortable. Exactly what we were looking for as a stop traveling through Knoxville.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was extremely musty smelling, bedding and pillows were damp, and the bathroom smelled so bad like urine which made the room smell so bad. It was so disgusting we only stayed a couple hours. To check out was a joke. I stood there for around 15 min to wait for someone to come check me out so I could get a printed receipt of my stay. 10/10 don’t recommend staying here.
Stayed 1 night in Jul 2025

8/10 Good

Ragavanantham

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Food was ok. Not that much great
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Our stay was... Okay. It was mostly clean room and a door that locked. It was fine for our one night stay. I would not stay here for multiple nights.
Stayed 6 nights in Jul 2025

8/10 Good

donald

Business traveler
Liked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Shaun

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff were friendly our only complaint was the toilet is very low to the ground. It reminded us of an elementary school toilet. Could of just been the room we were in. I would recommend a comfort height toilet. Other than that no complaints. We would stay again for sure.
Stayed 2 nights in Jul 2025

4/10 Poor

Unika

Traveled with family
Disliked: Amenities, property conditions & facilities
My room had a bad mold smell order .. I had to change my room 3 times .. the first and second room had a real bad odor and the third room was better.. the staff was nice about switching room and were definitely accommodating but I won’t come back to hotel ..
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
There was no soap in the room and the breakfast was meh. The coffee from the machine was not good.
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean, helpful staff.
Stayed 1 night in Jul 2025