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SureStay Plus Hotel by Best Western Keyser

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Keyser

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Reception
BBQ/picnic area
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room) | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
$137
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
70 N Tornado Way, Keyser, WV, 26726
  • Place, Potomac State College of West Virginia University
    ‪9 min drive‬
  • Place, Deep Creek Lake
    ‪46 min drive‬
  • Place, Deep Creek Lake State Park
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 192 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(20 reviews)
  • 192 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 192 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room) | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

9.6 out of 10
Exceptional
(5 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

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Property entrance
Keyser Inn
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  • Pet friendly
  • Parking included
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4.4 out of 5, Excellent, 940 reviews
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About this property

SureStay Plus Hotel by Best Western Keyser

Keyser hotel with free breakfast
This smoke-free hotel features a fitness center, a microwave in a common area, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
SureStay Plus Hotel by Best Western Keyser offers 61 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

This Keyser hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 517 square feet (48 square meters) include conference space. This Keyser hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Keyser is a smoke-free property.

A complimentary full breakfast is served each morning between 5:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 5:00 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 517 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Wyndham Hotel Keyser
Microtel Inn Wyndham Keyser
Microtel Inn Wyndham Keyser Hotel
Microtel Inn Suites by Wyndham Keyser
Surestay Plus By Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel
SureStay Plus Hotel by Best Western Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel Keyser

SureStay Plus Hotel by Best Western Keyser Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 529 reviews
Rating 8 - Good. 155 out of 529 reviews
Rating 6 - Okay. 35 out of 529 reviews
Rating 4 - Poor. 18 out of 529 reviews
Rating 2 - Terrible. 10 out of 529 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodations in the area that we have found.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good. Comfortable and clean. Staff was great. Breakfast was good. Towels could use an upgrade.
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Got here early and they accommodated us. Nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to a few hotels lately, by far, this has been the best one I have been too! Look forward to a quiet nights rest!
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly staff!
Stayed 1 night in Jun 2025

8/10 Good

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest service was excellent room was comfortable. Enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

Jordano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, helpful, and on-top of everything. fresh baked cookies adds a nice personal touch. Hotel itself is standard, well kept, and clean. Ample parking, and within walking distance of a couple restaurants and a walmart, having a car here is best. A bit pricy for a rual small town, but not expensive.
Stayed 6 nights in Apr 2025

10/10 Excellent

Executive Floors Inc.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Bernd

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Got no sleep due to loud guests

In over 70 years of travel, having stayed at hundreds of hotels in over 20 countries, never have I gotten Zero sleep due to the LOUD guests in the room next door. Loud talking, TV on Loud all night long. Complained at the desk twice. No help.
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

Robin

Stayed 4 nights in Mar 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. I’ll stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Charity

Nice place to stay!
Stayed 1 night in Feb 2025

6/10 Okay

Adam

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Gargi

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
I traveled alone with my two young sons to the train in Romney, and his hotel option was clean, safe, welcoming and quiet. Breakfast was wonderful and the cookies at checkin were a fun surprise! A wonderful option where there are only a few hotels.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

vicki, Middle River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a family members death.Have stayed here before for Apple Festival and to visit graveyard and relatives.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 8 nights in Oct 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was fine, stay was fine
Stayed 3 nights in Nov 2024