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Mountain Heritage Hotel

4.5 star property

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Mountain View Room | Premium bedding, pillowtop beds, desk, laptop workspace
Mountain View Room | Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pool
$158
includes taxes & fees
Dec 14 - Dec 15

Explore the area

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Apex & Lovel Streets, Katoomba, NSW, 2780
  • Place, Blue Mountains Cultural Centre
    ‪7 min walk‬
  • Place, Katoomba Scenic World
    ‪4 min drive‬
  • Place, Three Sisters
    ‪4 min drive‬

Room options

View all photos for Heritage Room

Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Room

9.2 out of 10
Wonderful
(29 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Room

Mountain View Room | Premium bedding, pillowtop beds, desk, laptop workspace

Mountain View Room

9.8 out of 10
Exceptional
(14 reviews)
  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room | Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Spa and Fireplace Room

10.0 out of 10
Exceptional
(21 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Suite

9.4 out of 10
Exceptional
(14 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Mountain Heritage Hotel

4.5-star Katoomba hotel close to Blue Mountains Cultural Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and a seasonal outdoor pool.
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mountain Heritage Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 5 meeting rooms. Event facilities measuring 3854 square feet (358 square meters) include a conference center. This Edwardian hotel also offers a library, a terrace, and an arcade/game room. Complimentary uncovered self parking is available on site.

Mountain Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Children aged 4 and younger eat free breakfast.
Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (3,854 square feet of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Sunday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (7:00 AM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for AUD 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2780

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Reviews

Mountain Heritage Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 511 out of 999 reviews
Rating 8 - Good. 326 out of 999 reviews
Rating 6 - Okay. 118 out of 999 reviews
Rating 4 - Poor. 33 out of 999 reviews
Rating 2 - Terrible. 11 out of 999 reviews

Reviews

8/10 Good

Marnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 3 nights in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful old building with very impressive views

We enjoyed three nights here and after paying for an upgrade we secured a nice room with a small gas fireplace and spa bath. We didn’t use the spa, however the fireplace was a nice touch and kept our room surprisingly warm. We always like a room with a couch and table also. The bathroom was a little worn, with chipped tiles and very dirty grout around the toilet base. I was disappointed with housekeeping. We used wine glasses, drinking glasses, coffee mugs and spoons on our first night, which I rinsed out and left on the vanity, however in three days these never moved, they were not replaced or washed up. Also disappointed, that despite paying close to $1500 for our stay, I was charged an additional $3 for about a tablespoon of Hollandaise sauce on the side of my breakfast. I was informed of this charge prior to receiving the sauce, but it still didn’t sit right. The views, the front desk staff and restaurant staff all did a great job and seemed genuinely happy to work there.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tom

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Mountain Heritage hotel

A heritage hotel should also do the necessary renovations. Room and bathroom really need renovation. Very kind staff. Food quality in restaurant for dinner very good. Food for breakfast very basic. No fruits, vegetables or whatever is healthy. Nice view from the elevated hotel location into the mountains. Anyway, we have enjoyed our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location walking distance from station, warm and cosy common area fire place, bar and piano.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came and stayed for our anniversary, we were surprised with a love swan made of towels on our bed when we arrived, and the staff were all very friendly and welcoming! Would definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a fantastic place to stay - highly recommend and will stay again.
Stayed 2 nights in Aug 2025

6/10 Okay

peter

Disliked: Staff & service
We had paid for two full breakfasts. When my wife ordered a smaller breakfast option "eggs your way" ,...but with bacon, she was charged extra for the bacon!. So her much smaller meal cost more than my full breakfast.!!
Stayed 1 night in Aug 2025

6/10 Okay

Fanni

Liked: Property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , perfect location , easily walkable to main town. Old building with all its quirks and creaks. Great breakfast ,really enjoyed our stay would certainly visit again Katoomba is fantastic.
Stayed 2 nights in Aug 2025

8/10 Good

Qala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, huge, great view and wonderful service! Will be back!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Carrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our favourite location in Katoomba and the third time we have stayed here.
Stayed 1 night in Aug 2025

10/10 Excellent

Samaneh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation is amazing and great service. Would definitely recommend and come back again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Craig

Traveled with family
Liked: Cleanliness
The food (and the view) in the Restaurant was amazing, the rooms were beautiful but a little run down in the bathroom and the bed mattress was too hard for my liking. It was a nice cosy stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Koula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

We loved our stay here. Room was lovely as was the restaurant which we dined at. Would definitely come back.
Stayed 2 nights in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and charm with beautiful views. Unfortunately a bit noisy at night. Thin walls and creaky floors meant we could hear everyone walking past our room.
Stayed 1 night in Jul 2025

8/10 Good

Analese

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is steeped in history being 112 years old. Rooms are older but very clean and comfortable. The view from the bar/lounge is amazing. Enjoyed having a drink and playing games with the kids in the lounge. Breakfast was also great. Recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before which prompted me to stay again. Restaurant is fantastic. Great quality food
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely & classy property with old world charm. All staff were friendly and welcoming. The view from the restaurant was stunning! We stayed with our family of 4 and had a very spacious room with kitchenette and separate bedroom, which also had a great view. Only regret is we didn’t stay longer!
Stayed 1 night in Jul 2025

10/10 Excellent

Spiros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and friendly staff and great facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Taxiarhoula

Traveled with family
Liked: Cleanliness, property conditions & facilities
I absolutely loved the breath taking views.
Stayed 3 nights in Jul 2025