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The resort was very nice and clean the room was spacious we really enjoyed our stay. The beach is amazing!

Great staff

Nice room with balcony but the sewage odor got stronger by the evening. Also, there was a lot of noise outside our room throughout the night. Just happy we only had to stay one night!

This is our second time in this hotel , the management has been changed not the owners . There are some basic things that have to be improved immediately. The breakfast is poor abd never is enough when there are more than 10 visitors, the food on the buffet is very limited.They are serving baked food cold. The staff is not enough service minded st least 3/4 of the staff does know its duty. There were not beach towels at least in the last three days . The room is cleaned in late noon hours , time people rest. The restaurant has not the variety of the menu

I very much enjoyed my stay with them both days. I booked a day before my cruise and a day after my cruise. I even ordered breakfast the first day which was good. The only down side was they did not have any wash clothes in the bathroom.

I was very disappointed with my stay at the Grand Ambassador in Akrotiri, Santorini. This hotel advertises itself as a 5-star property, but my experience did not reflect that standard. The room had an ants problem. I reported it to the staff and the manager, but nothing was done to resolve the issue during my stay. It's unacceptable to ignore a basic cleanliness concern like this. Though they cleaned everyday but it never took care of the ants. They needed to hire a company and spray the property. The hotel also advertises king-size beds, but the bed in my room was actually a queen, which was misleading. The manager argued it was a king and send someone else to measure. Come to find out the bed IS a queen size. He stated that he order king size and thats what he received. I paid for a king size bed not a queen. He didnt bother of trying to find another room or make it right. In addition, several fixtures in the room were outdated or in poor condition, making the room feel poorly maintained. The property was amazing with a beautiful panoramic view. The floor staff was super friendly. For a hotel that is advertising to be 5 stars, I expected much better service, maintenance, and honesty . Unfortunately, my experience fell far short of those expectations, and I would not recommend staying here unless these issues are addressed.