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Kananga Vacation Packages

The hotel is a new hotel so the condition is good and the staff are good at cleaning. The problem is in the advertising of this hotel. Most of their rooms are standard reasonably priced but very small and NO WINDOWS. On check-in made me pay the higher walk in price for an upgrade with a window. Ended up pay double what I had expected Hotels.com need to require in the Philippines that it is clearly stated if the room doesn’t have a window. Otherwise the Filipino staff are very gracious and helpful.

Roaches, alot of them. Had to sleep with one eye open.

My only complaint is that there was a party on the second floor that migrated to the third. My friend had to go out in the hall and ask the partiers to keep it quiet. When we checked out, I told the manager about it. She was understanding but noted that that other group had a reservation, too. I reminded the manager that other guests have to respect their neighbors who may be trying to sleep. She said that she would make a not of it. While the manager was pleasant enough and seemed concerned, I don’t think that she understood the gravity of my concern.

This is one of the best hotel/resorts I have stayed in the Philippines, especially considering it is a provincial facility

Vary old no proper management and maintenance no any single service in room even kettle for hot water not available stair case smell so bad no AC in reception area it’s like no oxygen no any even ventilation in reception area

Clean