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Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep

2.5 star property

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Photo gallery for Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep

View from room
Reception
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-3 Gofuku-cho, Kagoshima, Kagoshima-ken, 892-0826
  • Kagoshima City Aquarium
    ‪13 min walk‬
  • Amu Plaza Kagoshima
    ‪18 min walk‬
  • Kagoshima Arena
    ‪4 min drive‬
  • Kagoshima (KOJ)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Accessible

View from room

Standard Room, 1 Bedroom, Accessible

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Quadruple Room, Multiple Beds

Superior Quadruple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Superior Quadruple Room, Multiple Beds

  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Twin Room

  • 237 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Junior Suite

  • 398 sq ft
  • City view
  • Sleeps 10
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Superior Twin Room

  • 280 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Room, 1 Queen Bed

  • 183 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Breakfast, lunch and dinner served

HOTEL MYSTAYS Kagoshima Tenmonkan

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1000)
$47 nightly
The price is $47 total
All taxes and fees included in total
HOTEL MYSTAYS Kagoshima Tenmonkan

About this property

Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep

Kagoshima hotel close to Kagoshima City Aquarium
A coffee shop/cafe, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.
Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep offers 98 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. Wireless Internet access is complimentary. This Kagoshima hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Nicoドーナツ・kitchenななほし - Onsite café.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Polish, Portuguese, Spanish, Thai, Turkish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,000 per night)

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A coffee shop/cafe

Restaurants on site

  • nicoドーナツ・kitchenななほし

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately JPY 2000 per person
  • Nearby parking fee: JPY 1000 per night(164 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ai Hotel Tenmonkan
Chisun Kagoshima
Ai Hotel Kagoshima
Ai Kagoshima
Ai Kagoshima Tenmonkan
Ai Hotel Tenmonkan
Ai Kagoshima Tenmonkan
Hotel Ai Hotel Kagoshima Tenmonkan Kagoshima
Kagoshima Ai Hotel Kagoshima Tenmonkan Hotel
Hotel Ai Hotel Kagoshima Tenmonkan
Ai Hotel Kagoshima Tenmonkan Kagoshima
Ai Hotel
Chisun Inn Kagoshima
Ai Hotel Tenmonkan
Ai Kagoshima Tenmonkan
Ai Tenmonkan
Hotel Ai Hotel Kagoshima Tenmonkan Kagoshima
Kagoshima Ai Hotel Kagoshima Tenmonkan Hotel
Hotel Ai Hotel Kagoshima Tenmonkan
Ai Hotel Kagoshima Tenmonkan Kagoshima
Ai Hotel
Chisun Inn Kagoshima

Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 260 out of 707 reviews
Rating 8 - Good. 305 out of 707 reviews
Rating 6 - Okay. 109 out of 707 reviews
Rating 4 - Poor. 22 out of 707 reviews
Rating 2 - Terrible. 11 out of 707 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Really cramped, sorely needs under bed storage

Room is small as expected but not laid out well. No under bed storage is a serious deficiency so the only place to lay an open suitcase is in front of the door. Which means moving so I can jump over it to leave the room and moving it back when I want to get into the bathroom. Only a small bench is provided so there really isn't anywhere comfortable to sit, had to try to make do by propping pillows up on the bed. The TV is very awkwardly placed next to the head of the bed and it's bolted to the wall with no give so it's extremely difficult to access the HDMI port. Bathroom is the type with the raised slightly sloped floor so it was really a challenge to get in there with my suitcase there. Breakfast was good. Other hotels use the limited space more smartly, this one doesn't seem well laid out. Location is super convenient near a tram store and in the shopping arcade area, yet quiet.
Stayed 2 nights in Jan 2025

6/10 Okay

Wendy

Traveled with family
Disliked: Cleanliness
When we checked into the room we noticed that the washroom was not fully cleaned. There was hair stuck on the wall and the sofa had disgusting amount of stains on it. However the beds were somewhat comfortable and the location is central and convenient. It’s pretty much self serving (no staff was helping to check in or out) so the staff didn’t really interact with us.
Stayed 3 nights in Dec 2024

8/10 Good

Jun He, Jurong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff speaks good english. Very easy communication. They provide bath salt at the lobby for a bathtub soak, which is very nice. Parking is the only issue. They have a partnership with a carpark nearby. But there are 2 carpark with the same name- Maruya 1 and Maruya 2. Unfortunately, i parked at the wrong one, and couldn't get the discounted rate. If driving, there are hotels with more convenient parking. But if travelling by train, this hotel is perfect.

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Average at best

Rooms are absolutely tiny and you can’t even walk between the end of the bed and the tv on the wall without shuffling past sideways. Good location and good cost too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train and the airport bus stop!
Stayed 2 nights in Sep 2024

8/10 Good

Odai, Tuckahoe

コスパ抜群
Stayed 1 night in Aug 2024

10/10 Excellent

Sayuri

Stayed 6 nights in Aug 2024

8/10 Good

FRANCIA IVONNE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice and quiet hotel. However, the cleanliness, need to be improved. On the arrival, the toilet and floor were not properly clean. Also there was not enough toilet paper (of course it is ok that it wasn't new), however the two rolls were almost finishing... and during the next two days they didn't supply new toilet paper. (i used tissues that I had brought with me)... When I asked at the front desk, they seemed surprised... like if I were using it in an abnormal way or in excessive amount.
Stayed 5 nights in Jan 2024

10/10 Excellent

Miwako

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is CBD of Kagoshima city, and it is convenient to move around and nice restaurants around as well.
Stayed 5 nights in Nov 2023

2/10 Terrible

Philip

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as per advertised and description. The bathroom is not separate bath and shower. The condition of the room is bad as well
Stayed 2 nights in Nov 2023

10/10 Excellent

brett, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing last minute booking after boarding the wrong ferry. Not as planned but couldn't ask for a more fun day or better accommodations. Truly fantastic value. Close to stopping and short drive to the ferry dock.
Stayed 1 night in Nov 2023

6/10 Okay

Joanna

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is right in the heart of town. Very convenient and many dining options within walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

Chi Wai

Liked: Cleanliness, amenities, property conditions & facilities
Good location and reasonable price
Stayed 2 nights in Sep 2023

10/10 Excellent

Thian Yam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with lots of eateries and shopping. Staffs are frendly and helpful.
Stayed 8 nights in Aug 2023

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new (refurbished?) hotel ideally located

Brand new or newly refurbished hotel very well located in Kagoshima. Overall great but having a single elevator for the whole building that is shared by customers and staff is simply not enough... And the aircon in our room was loud but it did not feel like it was blowing cool air. Other than that, it was a really great stay.
Stayed 2 nights in May 2023

10/10 Excellent

Miyuki

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

ロケーションは良いホテル

ロケーションは◎ 古いからかバスルームが臭い・・ 部屋は綺麗だが、ベットでいっぱいの狭さで スーツケースを広げるスペースもない
Stayed 1 night in Jul 2021

8/10 Good

Lina

Stayed 2 nights in Jun 2021

10/10 Excellent

Nghi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

The best in area so far
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel for accommodation need. Share carpark with another hotel. Location is suporb though
Stayed 1 night in Dec 2019

8/10 Good

PamPam, SINGAPORE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was recently refurbished and everything was new. Location was a plus point, across the road from Kankodori Station and within the shopping district. Good that it tied up with Tully's for breakfast!
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Under renovation

Hotel is on main tenmonkan street v close to all amenities. However it is under renovation - air con and WiFi were bad Parking is 1000y per night right next to hotel (first left by mystays)
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Location is great. The hotel is old, room and facilities are very simple. Attention: The bufe style breakfast that shown in photos at 'hotels.com' is no longer exists at this hotel.
Stayed 2 nights in Oct 2019