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Standard Chalet, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Lake Crackenback Resort & Spa features a golf course and outdoor tennis courts. Dining options at the aparthotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 2 meeting rooms. This luxury aparthotel also offers an indoor pool, a fitness center, and a sauna. Complimentary self parking is available on site.

  • Barbecue grill(s)
  • Picnic area
  • Daily
  • Number of indoor pools - 1
  • Newspapers in lobby (surcharge)
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Sauna
  • Number of coffee shops/cafes - 1
  • Spa services on site
  • Number of meeting rooms - 2
  • Wheelchair accessible – no
  • Free continental breakfast
  • Number of restaurants - 1
  • 24-hour business center
  • Conference center
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Total number of rooms - 40
  • Wedding services
  • Golf course on site
  • Garden
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Playground on site
  • Microwave

Room Amenities

Lake Crackenback Resort & Spa offers 40 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Cable television is provided. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided on a limited basis.

  • Television
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Microwave
  • Cookware, dishware, and utensils
  • Shower only
  • Stovetop
  • Cable TV service
  • Individually furnished
  • Individually decorated
  • TV size: 30
  • TV size measurement: inch
  • Limited housekeeping
  • Heating
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Cuisine - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Alpine Larder - This café serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open select days.

Spa Services

Spa & Wellness Centre has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is open daily.

  • Hot stone massage
  • Prenatal massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Snowboarding nearby
  • Fishing on site
  • Hiking/biking trails on site
  • Volleyball on site
  • Archery on site
  • Snowshoeing nearby
  • Kayaking on site
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Playground on site
  • Rowing or canoeing on site
  • Snow tubing nearby
  • Segway rental/tour on site
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 6 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Debit cards not accepted

Guests must register online prior to arrival

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Guest will receive an email before arrival 7 days

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Lake Crackenback Resort
  • Novotel Lake Crackenback Hotel Crackenback
  • Novotel Thredbo Village
  • Jindabyne Novotel
  • Accor Lake Crackenback Hotel
  • Lake Crackenback Resort Spa
  • Novotel Thredbo Village
  • Accor Lake Crackenback Hotel
  • Lake Crackenback Resort Spa
  • Crackenback & Spa Crackenback
  • Lake Crackenback Resort & Spa Aparthotel
  • Lake Crackenback Resort & Spa Crackenback
  • Lake Crackenback Resort & Spa Aparthotel Crackenback

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Hotel Reviews

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