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Comfort Suites New Bern near Cherry Point

2.5 star property

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Photo gallery for Comfort Suites New Bern near Cherry Point

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Exterior
Dining

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

Map
1006 Old Cherry Point Rd, New Bern, NC, 28560
  • New Bern Riverfront Convention Center
    ‪3 min drive‬
  • Pepsi Museum
    ‪4 min drive‬
  • New Bern Grand Marina
    ‪4 min drive‬
  • New Bern, NC (EWN-Coastal Carolina Regional)
    ‪11 min walk‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites New Bern near Cherry Point

New Bern hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Suites New Bern near Cherry Point offers 73 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. 37-inch LED televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Suites New Bern near Cherry Point features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Suites New Bern near Cherry Point is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel New Bern
Comfort Suites New Bern
Comfort Suites
Comfort Suites New Bern near Cherry Point Hotel
Comfort Suites New Bern near Cherry Point New Bern
Comfort Suites New Bern near Cherry Point Hotel New Bern

Comfort Suites New Bern near Cherry Point Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 409 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and friendly staff. Disappointing hot water
Stayed 2 nights in Apr 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reasoning did not have anything to do with the hotel or staff but the construction material that was across from the hotel!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Athena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hospitality, and great guest service!

Excellent guest services breakfast was delicious and plenty!!! Rooms were clean and officially stocked! Anything you need you ask someone and they will give it to you whether it be more towels, another pillow, etc.
Stayed 5 nights in Apr 2025

2/10 Terrible

Dennis

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

please help me, to help you, it you stay there ask

the toilet runs all the time when you flush it, there was no chair at the dest, i had to do i i I had to do my paperwork on the bed and sit on a table, no chair in the room, i ask the front desk can i get a veteran discount, she said it was to late because it was payed for, and i ask for a handicap room , i do understand but i only could walk not to far, the room was on the floor at the end of the floor. The toilet kept running after you flush it, it was hard to take a shower because i couldn’t pick up my legs to get in.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Honestly I was a little disappointed with this comfort inn. Our room was not cleaned very well at all, we found several stains and stuff that were not cleaned in the bathroom. We also found several things falling apart in our room. I also found a second floor rug threshold that was coming up off the carpet making it a tripping hazard next to the elevator. Our biggest disappointment however was the fact that we took our grandchildren with us to be able to swim in the pool, as that is their favorite thing to do on our getaways. The pools heat pump was broken and not working. There was a sign on the pool door telling you this, but the pool was completely unusable. I understand that repairs happen, but we were never informed of this at check in or we might of found another hotel. My grandkids were heartbroken not to be able to swim! The lady at the front desk said it had been broken for awhile and the part was on order, but they were not sure when it would come in. We were not even offered a discount due to the inconvenience! This was not at all like most comfort inns that I've stayed at. It's a little off the beaten path, so it feels like it doesn't get a lot of business. Therefore they've given up on the upkeep of the place. The good part was that the staff was VERY friendly and helpful with every thing needed. A-plus rating for the staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware

The only thing I can say that would be of any help to all is if your not paying with the card you used to hold the reservation, make certain to present the payment you want used at check-in. They ran charges on the wrong card now I have a hold on that amount on that account
Stayed 2 nights in Apr 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tricia

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth, New Bern

Stayed 1 night in Feb 2025

8/10 Good

Uta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the price!

Very clean hotel for the most part. Friendly staff. Easy check-in. Good breakfast. Decent location (just a lot of highway construction outside, but doesn't effect the noise level in the hotel). The only complaints I would have are that the exercise room wasn't stocked with supplies and seemed very dirty and sticky. The pool heater seems it hasn't been in service for quite a long time which resulted in the pool area also not being stocked and not clean and inviting. Other than that, we had a good stay. Great proximity to New Bern downtown. Definitely a great value for the price!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandre

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction
Stayed 1 night in Mar 2025

4/10 Poor

Cristy

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked through Expedia, th3 description and pictures and price was perfect. We stay for not even 2 hour's before checking out and getting a differwnt hotel. The room was big but the carpet was rough, stained up and it smelled horrible. The walls were dirty and the paint was chipping off. Hair all over the floor in the bathroom too. In the pictures it shows a hot tub and pool. The hot tub is no longer there and the pool was only 56°because the heater broke. This is not stated online through Expedia at all. Overall horrible
Stayed 1 night in Mar 2025

8/10 Good

Brian

Traveled with family and small children
Liked: Cleanliness, amenities
Property good. Staff slight off. Showed up and had to wait 15 minutes for a front desk person
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristi

Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highway construction is a mess but that is not something that the hotel can do anything about. Staff was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2025