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Candlewood Suites Jacksonville by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board
Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub) | Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$77
includes taxes & fees
Apr 20 - Apr 21

Explore the area

View in a map
119 Penny Ln, Jacksonville, NC, 28546
  • Place, Coastal Carolina Community College
    ‪11 min walk‬
  • Place, Onslow Memorial Hospital
    ‪2 min drive‬
  • Place, Jacksonville Mall
    ‪2 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub) | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.0 out of 10
Very good
(11 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(26 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds, Kitchen

8.8 out of 10
Excellent
(15 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas) | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.6 out of 10
Excellent
(7 reviews)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Jacksonville by IHG

Jacksonville hotel with in-room kitchens
A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Jacksonville by IHG offers 95 air-conditioned accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. This business-friendly hotel also offers a fitness center, barbecue grills, and a picnic area. Complimentary self parking is available on site.

Candlewood Suites Jacksonville by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 56.50 per accommodation, per week (maximum USD 169.50 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 56.50 per accommodation, per week (maximum USD 169.50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Candlewood Suites Jacksonville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 379 out of 808 reviews
Rating 8 - Good. 225 out of 808 reviews
Rating 6 - Okay. 92 out of 808 reviews
Rating 4 - Poor. 57 out of 808 reviews
Rating 2 - Terrible. 55 out of 808 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Phelan

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

10/10 Excellent

Donte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked this room so we could cook together. It was VERY clean, quiet and the front desk staff agent was very friendly!
Stayed 1 night in Jan 2026

8/10 Good

Ewalani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine, Front desk was great and the housekeepers were very friendly! The hotel was undergoing construction so this explained a lot of the noise. The beds could use mattress pads or could be replaced. The grill however I am flexible was advertised as a gas grill from the photos, but there were two charcoal grills with one lid and a broken handle. Which we jimmy rigged. Our requests through housekeeping made our stay pleasant and the patience of front desk with our keys that were demagnetizing constantly were taken care of in an immediate fashion. The gym is great! The laundry was free so no complaints overall we would stay here again!
Stayed 14 nights in Dec 2025

10/10 Excellent

Dina

Stayed 7 nights in Dec 2025

8/10 Good

Richie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean, felt like home
Stayed 1 night in Nov 2025

2/10 Terrible

Tara, Saint Marys

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect and comfortable I even had a kitchen felt like my own apartment
Stayed 2 nights in Nov 2025

6/10 Okay

Lizangely

Liked: Amenities, property conditions & facilities
The staff are so nice and the are placed in a good location.
Stayed 10 nights in Nov 2025

6/10 Okay

Tracey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
N/A
Stayed 3 nights in Nov 2025

10/10 Excellent

Franklin, Asheboro

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and staff was extremely nice
Stayed 3 nights in Nov 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, amenities
It was all decent
Stayed 4 nights in Nov 2025

10/10 Excellent

Mario

Stayed 4 nights in Nov 2025

2/10 Terrible

Isaiah

Stayed 1 night in Nov 2025

2/10 Terrible

Enyah

Stayed 1 night in Nov 2025

10/10 Excellent

Efrem

Stayed 2 nights in Nov 2025

10/10 Excellent

FRANK, cheshire

Liked: Cleanliness, property conditions & facilities
Front desk person was great
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

BETHSEINE

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was courteous but had issue with the door being hard to open. Location was very quiet and parking was convenient.
Stayed 1 night in Oct 2025

6/10 Okay

Blanca

Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Nice clean hotel
Stayed 1 night in Oct 2025

8/10 Good

Yi Peng

Stayed 1 night in Oct 2025

8/10 Good

LaKisha

Stayed 7 nights in Oct 2025

10/10 Excellent

rogelio

Stayed 2 nights in Oct 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a week stay
Stayed 7 nights in Oct 2025