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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Free daily buffet breakfast
Terrace/patio
Exterior
Reception

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1136 Rushmeade Road, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min drive‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SpringHill Suites by Marriott Jackson

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (647)
$147 nightly
The price is $147 total
includes taxes & fees
SpringHill Suites by Marriott Jackson

About this property

Tru By Hilton Jackson, Tn

Jackson hotel with free breakfast
This hotel features a fitness center, a business center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Jackson hotel also offers a fitness center and an elevator. Onsite self parking is complimentary.

Tru By Hilton Jackson, Tn has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 177 reviews
Rating 8 - Good. 24 out of 177 reviews
Rating 6 - Okay. 14 out of 177 reviews
Rating 4 - Poor. 2 out of 177 reviews
Rating 2 - Terrible. 7 out of 177 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 6 nights in Mar 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay. The room was nice and clean. Breakfast was great. I loved the vibe of the lobby as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Marilana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and built in the last 6 months so it felt clean and the rooms were nice and clean. The front desk was amazing everybody was super friendly. We brought a small dog with us and that would be my only frustration was there was no dog friendly area around the hotel because it was so newly built that it looked like they hadn't really created a dog park area or a place where you could take your dogs out without trying to walk around and have lots of traffic come by which for a lot of dogs can be overwhelming. Overall would stay there again just wish it had a little bit more green space.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna, Copperas Cove

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new and very nice. Was great for an overnight stay.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Giovanny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place To stay
Stayed 1 night in Apr 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rasheka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Randolph C.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good breakfast. Very much worthwhile stay.
Stayed 1 night in Apr 2025

6/10 Okay

Dennis

Traveled with family
Disliked: Staff & service
told the staff that the orange juice was watery, they did nothing except to tell me that's what some one else said.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were arriving late but the front desk manager was super nice and helpful. We had no trouble finding our room quick and everything was clean.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the great nights sleep. In the morning there was a family with 3 children running around & screaming VERY loudly at breakfast. No one from staff asked them to step outside or settle down their unruly children. Many customers were dismayed; yet no one on staff handled the situation.
Stayed 1 night in Apr 2025

6/10 Okay

karen c

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and location was perfect for our purpose of baseball at Union University. The only thing tht was a negative upon check in is that there was NO luggage carts to carry things to room and staff walked the halls looking for them to find NONE. Funny thing is, we appeared to be the only ones checking in and parking lot was very empty. Anyway, so far so good other than that.
Stayed 1 night in Apr 2025

10/10 Excellent

ZeErica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay was amazing. The front desk person Shawnn was amazing. He was always welcoming and very attentive. He made the stay 10 times better with his customer service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ellen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit buying cheap toilet tissue. Good lord for what you charge for a room you should at least have decent tissue
Stayed 1 night in Apr 2025

10/10 Excellent

Preston

Stayed 1 night in Apr 2025

10/10 Excellent

Barry, Lawrenceville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Willard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Faustino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shaun at the front desk greeted us immediately and has been super helpful! We would definitely stay at this property again because of him!
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Stayed 1 night in Mar 2025