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Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

Exterior
Free daily buffet breakfast
Exterior
Seasonal outdoor pool, sun loungers
Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
310 Greymont Ave, Jackson, MS, 39202
  • Mississippi Trade Mart
    ‪3 min walk‬
  • Mississippi Coliseum
    ‪5 min walk‬
  • Jackson Convention Complex
    ‪2 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, individually furnished

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, individually furnished

Standard Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, individually furnished

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, individually furnished

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually furnished

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, individually furnished

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, individually furnished

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

Jackson hotel with free weekday breakfast
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG offers 108 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 675 square feet (63 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 675 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jackson Downtown Coliseum Hotel
Holiday Inn Express Jackson Downtown Coliseum
Holiday Inn Jackson
Holiday Inn Express Jackson Hotel Jackson
Holiday Inn Express Suites Jackson Downtown Coliseum
Holiday Inn Express Suites Jackson Downtown Coliseum by IHG

Reviews

Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

Reviews

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service was friendly but the hotel is not in a good state. Breakfast machines keep shorting. Furniture shows too much wear.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jose

Stayed 1 night in Jun 2025

6/10 Okay

V

Stayed 2 nights in Jun 2025

8/10 Good

Janet

Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

We had a great stay. Easy check-in
Stayed 1 night in Jun 2025

4/10 Poor

KENNETH, McCordsville

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk attendant was very helpful. Our room was missing the tv remote and ice bucket and she cheerfully provided them in spite of the issues she had to deal with by herself around the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sergio Miguel Lazaro, MAPUTO

Liked: Cleanliness
Good
Stayed 2 nights in Jun 2025

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs to be cleaned and updated so badly. Everything is dirty and smells awful.
Stayed 1 night in Jun 2025

2/10 Terrible

Gerand

Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Cassandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room looked liked it had not been cleaned in days. The walls were dusty, half of roll of tissue, toilet overflow, hallway smelled terrible, and someone entered our room after we left because the door was opened when we arrived.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alyssa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE UNDER ANY CONDITION. If I could give 0 stars I would. Checked in. Got to the room, absolutely unsafe. My door lock was carved into and every room on the floor had this exact same thing (see pics) I immediately leave. Not only is the hotel unsafe the area is very rough. I go to leave and the front desk said they’ll cancel it. I leave. I go to another hotel and the front desk said at that one that they wouldn’t even have stayed there. I’m a young woman. And a grown man said he wouldn’t stay there where it’s located. Immediately entering my room felt unsafe. My room was barely clean. The comforter had stains on it. The ottoman was falling apart. The front of the hotel/hang over of the entrance was literally falling down. Barely any lights in the lobby. Elevator felt/looked like a prison. So I cancel and they refuse to refund me too. I booked 2 nights and they won’t refund either night. Manager is impossible to get on the phone to return a call. They only work 9-3. No wonder this place is awful. Manager is never there to regulate it. Do not stay here unless you want to feel like you will be robbed the whole night and that your car will be broken into. I was in the building for maybe 15 minutes and truly felt unsafe. Good luck.
Stayed 2 nights in May 2025

10/10 Excellent

Lalit

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Building is run down damaged ev charging terminals damaged buildings broken door handles broken exit door handles pool water is murky
Stayed 1 night in May 2025

10/10 Excellent

tennille, baltimore

Stayed 2 nights in Apr 2025

10/10 Excellent

Tamika

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hallways where noisy you could hear the doors close every time people go inside and leave their rooms and you can hear people talking in the hallways
Stayed 1 night in Mar 2025

8/10 Good

Ali

Stayed 2 nights in May 2025

10/10 Excellent

Temple, TUCKER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, large clean spacious room, bedding was super comfortable, breakfast included, price was really affordable.
Stayed 1 night in May 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, nice hotel
Stayed 1 night in May 2025

8/10 Good

Kimberly

Stayed 2 nights in Feb 2025

4/10 Poor

Missy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Nightmare hotel stay to good night sleep

My husband and I always travel and stay at different hotels. What we’ve learned is that prepay and pay at property are two different policies. We were not aware of the pay at property policy that allowed for this hotel to charge before we checked in. Was not happy about it but talked to hotels.com and ok with the response. The manager was not very cheerful when greeting us. We got to our room and immediately knew we were not staying there. The odor was of old mildew, the sheets had stains and didn’t smell clean, the water was brown, the toilet did not work, as we had to place water in back of it to flush it. Managers response was that it was a different type of flushing system. We asked and received a different room that night. The reason for the 2 stars was for the over all experience, although my husband rated at 0 stars. The esthetics of the hotel was not worth the 5 star rating that was presented in the reviews when booking, otherwise we would not have stayed there. The managers responses throughout this experience was borderline professional. It was more robotic and not apologetic at all…. It was more of a it is what it is affect.
Stayed 2 nights in May 2025

6/10 Okay

Steffany

Liked: Staff & service, amenities, property conditions & facilities
bathtub had hair in it when i first entered the room ..
Stayed 2 nights in Apr 2025

10/10 Excellent

Katrice

Liked: Cleanliness, staff & service, property conditions & facilities
Larry was able to accommodate me with early check in at no extra cost. Thank you!
Stayed 1 night in Apr 2025

8/10 Good

Julia

Stayed 1 night in Apr 2025