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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE by IHG

Outdoor pool
Free daily buffet breakfast
Exterior
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
$110
includes taxes & fees
Nov 14 - Nov 15

Explore the area

View in a map
55 Parkstone Place, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪5 min walk‬
  • Place, The Ballpark at Jackson
    ‪17 min walk‬
  • Place, Casey Jones Village
    ‪6 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Jackson hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Jackson NE by IHG offers 92 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Jackson NE by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Jackson NE by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May 30 to September 08
Pool access available from 9:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Reviews

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 305 out of 553 reviews
Rating 8 - Good. 133 out of 553 reviews
Rating 6 - Okay. 54 out of 553 reviews
Rating 4 - Poor. 34 out of 553 reviews
Rating 2 - Terrible. 27 out of 553 reviews

Reviews

10/10 Excellent

Mindy, Middleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We got to the property a little early and the lady at the desk was less than helpful, so we left went for some food. Once we returned, the two gentlemen at the front desk were very curious and helpful. The woman at the front desk earlier could take some tips from the gentlemen. The property and amenities were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast an pool
Stayed 3 nights in Jul 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

william

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.
Stayed 1 night in Jul 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept. Quite. When breakfast is from a certain time to ending a certain time. All breakfast products should be available. Arrived with one hour left and no cinnamon rolls nor orange juice available. Told it was because they had only enough for the next day. Everything should be available during the breakfast hours.
Stayed 3 nights in Jul 2025

4/10 Poor

Barbara

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our shower in our first room did not work but we easily upgraded within the few hrs of check in to a bigger room with all working equipment. Overall our stay was great besides the sitting area outside stayed dirty due to other checked in guests with over flowing trash cans come morning.
Stayed 2 nights in May 2025

4/10 Poor

Randy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was dirty and a dirty washcloth was left in the dirty shower.
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was so so.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

HOTEL

Stayed 1 night in Apr 2025

8/10 Good

alan

Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

8/10 Good

Kaden

Stayed 1 night in Mar 2025

8/10 Good

Cheryl

Liked: Staff & service
Did not feel safe with person standing outside their door late night and early morning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy booking and check in. Plenty of food options nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness
The staff was great! My stay was nice! The breakfast was excellent! My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Stayed 2 nights in Mar 2025

10/10 Excellent

Kurrie

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat it if your there for baseball
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the staff and the modern newness of the building and rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeltje

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025