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Hilton Garden Inn Jackson/Madison

4.0 star property

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Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Lobby
Lobby
Terrace/patio
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
$102
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
320 New Mannsdale Rd, Madison, MS, 39110
  • Place, Renaissance at Colony Park
    ‪3 min drive‬
  • Place, Topgolf
    ‪3 min drive‬
  • Place, Ridgeland Tennis Center
    ‪5 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪26 min drive‬

Room options

View all photos for 2 Queen Beds Extended with Sofa Bed

2 Queen Beds Extended with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds Extended with Sofa Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Mobility Accessible w/ Bathtub

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Mobility Accessible w/ Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Mobility Accessible w/ Bathtub

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds Mobility Accessible w/ Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed with 1 Bedroom Suite with Sofa Bed

1 King Bed with 1 Bedroom Suite with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed with 1 Bedroom Suite with Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Mobility Accessible w/ Roll-in Shower

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Mobility Accessible w/ Roll-in Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Extended with Sofa Bed

1 King Bed Extended with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed Extended with Sofa Bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hilton Garden Inn Jackson/Madison

4-star Madison hotel with 2 restaurants
This hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1001 square feet (93 square meters) include conference space. This Madison hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Hilton Garden Inn Jackson/Madison has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grill - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,001 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and the staff was very friendly and courteous.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thiaaldeen

Stayed 4 nights in Jul 2025

10/10 Excellent

Patrick, Cape Coral

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice except a very noisy elevator don’t get the room behind the elevator!
Stayed 1 night in Aug 2025

10/10 Excellent

Joshlynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Absolutely wonderful hotel! Very clean. Very good rates. Did not charge a fee for my 2 dogs. Was on the 2nd floor. Could not hear anyone moving around above or in the hall. Shampoo, conditioner, body wash and lotion were all provided. It was very good quality too. They offer free bottles of water in the lob. The room was also cool. Bed was a little harder than I like but it was still comfortable! Will definitely stay here again. There’s also a really nice walking path right by the hotel with a fountain and pond. 10/10 recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Carol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Hilton Garden Inn Jackson/Madison location. I also liked the convenient parking. My room was nice and clean. The staff members were very nice and friendly. I enjoyed the breakfast service that was available. Please include the breakfast option as apart of your reservation, it is less expensive that way. If you are visiting Jackson State University this is the hotel to stay at.
Stayed 3 nights in Aug 2025

8/10 Good

Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
ROOM WAS CLEAN AND AREA WAS SAFE.BED WAS VERY COMFORTABLE.
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Traveled with pets, Traveled with family
Liked: Amenities
Nice hotel with nice trail to restaurants
Stayed 1 night in Aug 2025

2/10 Terrible

Samuel

Liked: Cleanliness, property conditions & facilities
Double charged me for my room. No immediate refund
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Clean
Stayed 1 night in Jul 2025

10/10 Excellent

Maranie, Gulf Shores

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Douglass

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located where everything is near. Staff were very accommodating and facilities nice. It is on my list of return hotels in the Madison area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Liz

Stayed 1 night in Jul 2025

10/10 Excellent

Tristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area!
Stayed 1 night in Jul 2025

8/10 Good

Victor S.

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility, the only downside was the fan on the AC was kind of noisy. But even so, I would definitely recommend it to anyone.
Stayed 2 nights in Jul 2025

10/10 Excellent

E. Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tamikea

Stayed 1 night in May 2025

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lots of options near in the area
Stayed 1 night in Jun 2025

8/10 Good

Franeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ginger

Stayed 3 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
This property was beautiful! I didn't spend a lot of time on site but the view out of my window with the sunrise was gorgeous. It was easy to park, check in, and get to my room and I was thankful for this because I arrived late at a night and was travelling alone. Everything was well lit so I felt as safe as I could feel. My room was comfortable and clean as well.
Stayed 2 nights in Jun 2025

8/10 Good

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked more dining options. Otherwise, a great stay
Stayed 1 night in Jun 2025

2/10 Terrible

Jon

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mini fridge did not work. The food we brought went bad. Microwave didn't work, so we couldn't even eat the food we brought before it went bad. Mold in the shower. AC would not go below 74 degrees. The sheet did not fit the bed... It was either queen or single on a king bed. All in all, not a pleasant stay at all!
Stayed 1 night in Jun 2025