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Courtyard by Marriott Jackson

3.0 star property

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Photo gallery for Courtyard by Marriott Jackson

Terrace/patio
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Breakfast and dinner served, American cuisine
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$101
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
200 Campbell Oaks Dr, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪2 min drive‬
  • Place, The Ballpark at Jackson
    ‪3 min drive‬
  • Place, Casey Jones Village
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 350 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Hearing Accessible)

  • 350 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Jackson

3-star Jackson hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Jackson offers 91 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include showers and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott Jackson features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 689 square feet (62 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

Courtyard by Marriott Jackson is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 689 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8.00 per person
  • Uncovered self parking fee: USD 5.12 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 542 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very clean hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

SHIRLEY, Harrison

Traveled with family
Liked: Cleanliness, amenities
Room is clean and has fridge and microwave. Large room with good space. Love the table that slides under the desk. Very convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Curtis

Traveled with family and small children, Traveled with family
Liked: Amenities
Good service and clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Johnny

Stayed 1 night in Sep 2025

10/10 Excellent

shannon, Charlotte

Stayed 1 night in Sep 2025

6/10 Okay

Manoj

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is right on I40 and if you are a light sleeper, avoid this place. Also this Corporate property does not have back up generator even for the basic safety lighting in the room or anywhere else. Last night the power went out and the room was in complete darkness when we woke up around 2:30 am. Finding the bathroom was a scary experience for us (seniors). A single fall could amount to the cost 50 generators!
Stayed 1 night in Sep 2025

8/10 Good

Theresa

Liked: Staff & service, property conditions & facilities
Okay property, fine for one night stay.
Stayed 1 night in Sep 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Lost power in the middle of the night! Being a CPAP user was not good!
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with friendly staff, worked out awesome.
Stayed 1 night in Sep 2025

8/10 Good

Ann, Greensburg

Nothing
Stayed 7 nights in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Stayed 2 nights in Aug 2025

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
The people that I was very nice
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

This hotel needs a whole new housekeeping crew.

When I checked in my hotel room the bathroom was nasty. The clerk gave me a another room and some free breakfast vouchers. But I didn't even want any breakfast.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jared

Disliked: Cleanliness, property conditions & facilities
Bathroom sink and shower tub did not drain. Light fixture on wall didn’t work, so you had to screw in the lightbulb. All plugs were loose and alarm clock wouldn’t stay plugged in. Big chair was filthy featuring many stains. Would not recommend. Only one elevator was operational. Very disappointing for a courtyard property.
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highway noise

Just highway noise at night.
Stayed 2 nights in Aug 2025

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Out of some items for the evening. Mattresses need replacing
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, kids had fun in the pool and the outside area is nice. Beds are to hard for my liking but i broke my back and unfortunately need a soft mattress but my kids loved them. Bath tub was large and i loved it,the shampoos they use smelled amazing. Had a nice little stay and would definitely go again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome bed and soft pillows!
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that they made a fresh breakfast. Easy access and quiet.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Old and Rundown

This was an overnight stop for us as part of a longer business trip. Would not stay here again. I travel a lot for work and can overlook some things however..... trash and dirty towels in the hallway (checked in around 9pm I think) should have been the first red flag. First room we checked into (315) the beds were clean however that was it. Issues: dirty bathroom - toothpaste splattered all around the sink, on the wall and near the mirror. Hair in the shower (visible clumps of hair) on the walls and shampoo bottle. Carpet was extremely dusty/hair around the edges of the room. Door lock was broken. Room smelled musty. AC wasn't cooling very well with thermostat set at 67. The front desk attendant was very nice to move us to room 323. That wasn't much better though. Room 323 STILL had hair in the shower (quite visibly), trash wrappers on the bathroom floor, dirty carpets (hair, dust, crumbs) and the room smelled moldy (not just musty). The AC did work well in 323. We were charged a $75 pet fee (my employee had her dog with her) and couldn't even let her dog out of her crate because the room was so dirty. Essentially I paid full price for a room (plus the pet fee paid by my employee) and couldn't let her dog have some space to stretch out. We couldn't use the shower and quite frankly, with how dirty it was I'm not sure they're properly changing out the linens between guests. They didn't even offer to comp the pet fee and I expected better from a Marriot line of hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

eric

Stayed 2 nights in Jun 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Linda

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jul 2025