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North Wood Suite- Waterpark Access Additional

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$178* Per night/room Sep 21 - Sep 22

Highfalls Suite (Waterpark Access Additional)

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Ledge Rock Suite (Waterpark Access Additional)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

River Rock Suite (Waterpark Access Additional)

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Loon Hollow Suite - Waterpark Access Additional

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 6 Max

Split Rock Suite - Waterpark Access Additional

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding and return when the snow melts for mountain biking and fishing. After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 indoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hope Lake Lodge & Indoor Waterpark helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafés. The hotel also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This eco-friendly hotel also offers an outdoor pool, a children's pool, and a complimentary children's club.

Hope Lake Lodge & Indoor Waterpark is a smoke-free property.

  • Picnic area
  • Waterslide
  • Bar/lounge
  • Number of indoor pools - 2
  • Elevator
  • 24-hour front desk
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Outdoor pool
  • Swimming pool
  • Conference space size (meters) - 405
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Total number of rooms - 106
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Fireplace in lobby
  • Free ski shuttle
  • Ski passes available
  • Full-service spa
  • Water park access (surcharge)
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2009
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 2
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Breakfast available (surcharge)
  • Conference space size (feet) - 4500
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • 24-hour fitness facilities
  • Arcade/game room
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Room Amenities

Hope Lake Lodge & Indoor Waterpark offers 106 air-conditioned accommodations with fireplaces and DVD players. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Fireplace
  • Desk
  • Premium bedding
  • Separate sitting area
  • Sofa bed
  • Microwave
  • Cookware, dishware, and utensils
  • DVD player
  • Blackout drapes/curtains
  • Kitchen
  • Separate dining area
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • Bathtub or shower
  • Sofa bed size queen
  • Connecting/adjoining rooms available
  • Oven
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Grab bar - near toilet
  • Visual fire alarm
  • Wardrobe or closet

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Acorn Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

Waterfalls Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a water park (surcharge), ski-in/ski-out access, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Snowboarding on site
  • Snowshoeing on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Ziplining on site
  • Sledding nearby
  • Snow tubing on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Resort fee: 8 percent of room rate

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Ski storage
  • Concierge service
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10 per person (approximately)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from noon to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Hope Lake Indoor Waterpark
  • Hope Lake Indoor Waterpark Cortland
  • Hope Lake Lodge
  • Hope Lake Lodge & Indoor Waterpark
  • Hope Lake Lodge & Indoor Waterpark Cortland
  • Indoor Lodge
  • Hope Lake Lodge Indoor Waterpark Cortland
  • Hope Lake Lodge Indoor Waterpark
  • Hope Lake & Indoor Waterpark
  • Hope Lake Lodge & Indoor Waterpark Hotel
  • Hope Lake Lodge & Indoor Waterpark Cortland
  • Hope Lake Lodge & Indoor Waterpark Hotel Cortland

Awards & Affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Reviews

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