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Hope Lake Lodge & Indoor Waterpark

3.5 star property

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Photo gallery for Hope Lake Lodge & Indoor Waterpark

Exterior
Sauna, body treatments, hydrotherapy, aromatherapy, body wraps
Lobby
2 bars/lounges
Water park

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
$245
includes taxes & fees
Apr 26 - Apr 27

Explore the area

View in a map
2000 NYS Rt. 392, Cortland, NY, 13045
  • Place, Hope Lake
    ‪2 min walk‬
  • Place, Cascades Indoor Waterpark
    ‪5 min walk‬
  • Place, Greek Peak Mountain Resort
    ‪18 min walk‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪32 min drive‬

Room options

View all photos for North Wood Suite- Waterpark Access Additional

North Wood Suite- Waterpark Access Additional | Premium bedding, down comforters, pillowtop beds, individually decorated

North Wood Suite- Waterpark Access Additional

7.8 out of 10
Good
(23 reviews)
  • Mountain view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for Loon Hollow Suite - Waterpark Access Additional

Loon Hollow Suite - Waterpark Access Additional | Premium bedding, down comforters, pillowtop beds, individually decorated

Loon Hollow Suite - Waterpark Access Additional

8.6 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Murphy Bed and 1 Queen Bed

View all photos for Split Rock Suite - Waterpark Access Additional

Split Rock Suite - Waterpark Access Additional | Premium bedding, down comforters, pillowtop beds, individually decorated

Split Rock Suite - Waterpark Access Additional

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Cedar River Suite - Waterpark Access Additional

Cedar River Suite - Waterpark Access Additional | Premium bedding, down comforters, pillowtop beds, individually decorated

Cedar River Suite - Waterpark Access Additional

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

View all photos for Ledge Rock Suite (Waterpark Access Additional)

Ledge Rock Suite (Waterpark Access Additional) | In-room dining

Ledge Rock Suite (Waterpark Access Additional)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 785 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Roaring Brook Suite - Waterpark Access Additional

Roaring Brook Suite - Waterpark Access Additional | Premium bedding, down comforters, pillowtop beds, individually decorated

Roaring Brook Suite - Waterpark Access Additional

9.4 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Highfalls Suite (Waterpark Access Additional)

Highfalls Suite (Waterpark Access Additional) | Premium bedding, down comforters, pillowtop beds, individually decorated

Highfalls Suite (Waterpark Access Additional)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 979 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 2 Queen Sofa Beds

View all photos for Eagles Nest Suite (Waterpark Access Additional)

Eagles Nest Suite (Waterpark Access Additional) | Premium bedding, down comforters, pillowtop beds, individually decorated

Eagles Nest Suite (Waterpark Access Additional)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for River Rock Suite (Waterpark Access Additional)

River Rock Suite (Waterpark Access Additional) | Premium bedding, down comforters, pillowtop beds, individually decorated

River Rock Suite (Waterpark Access Additional)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1109 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Queen Murphy Bed and 2 Queen Sofa Beds

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About this property

Hope Lake Lodge & Indoor Waterpark

3.5-star Cortland hotel with ski-in/ski-out access
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a 24-hour fitness center. Housekeeping is available on request.
Hope Lake Lodge & Indoor Waterpark offers 106 air-conditioned accommodations with fireplaces and DVD players. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a water park (surcharge), ski-in/ski-out access, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Waterfalls Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding and return when the snow melts for mountain biking and fishing. After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 2 indoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hope Lake Lodge & Indoor Waterpark helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an outdoor pool, a children's pool, and a 24-hour fitness center. Complimentary self parking is available on site.

Hope Lake Lodge & Indoor Waterpark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Carvers Steakhouse - This steakhouse specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 15 for adults and USD 9 to 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Carvers Steakhouse

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center (4,500 square feet of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 15.00 for adults, and USD 9.00 to 15.00 for children
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from noon to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hope Lake Indoor Waterpark
Hope Lake Indoor Waterpark Cortland
Hope Lake Lodge
Hope Lake Lodge & Indoor Waterpark
Hope Lake Lodge & Indoor Waterpark Cortland
Indoor Lodge
Hope Lake Lodge Indoor Waterpark Cortland
Hope Lake Lodge Indoor Waterpark
Hope Lake & Indoor Waterpark
Hope Lake Lodge & Indoor Waterpark Hotel
Hope Lake Lodge & Indoor Waterpark Cortland
Hope Lake Lodge & Indoor Waterpark Hotel Cortland

Hope Lake Lodge & Indoor Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 840 reviews
Rating 8 - Good. 236 out of 840 reviews
Rating 6 - Okay. 89 out of 840 reviews
Rating 4 - Poor. 41 out of 840 reviews
Rating 2 - Terrible. 21 out of 840 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Shih Ru

Stayed 3 nights in Jan 2026

8/10 Good

Noriko

Stayed 5 nights in Dec 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The kitchen was well- equipped. Most of the staff was friendly and helpful. The spa was great!
Stayed 4 nights in Dec 2025

6/10 Okay

YUYUAN

Stayed 2 nights in Dec 2025

2/10 Terrible

Angela

Traveled with family and small children
Disliked: Property conditions & facilities
I need the hotel to refund the full amount of my reservation because they ruined my family's New Year's Eve celebration, which we had been planning since October. The Greek Peak hotel overbooked its rooms, and when we arrived at 8 PM, they didn't have our room available. I had booked for eight people, and they only had a room for three. My family was left without accommodation, and we had to drive home that same night in the middle of a snowstorm because the hotel didn't have the room available, even though we had booked it back in October.
Stayed 2 nights in Dec 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff could have been more helpful with answering questions, Waterpark- apparently you cannot go on two of the 4 large slides if you’re over 18 or more than 130 pounds
Stayed 2 nights in Dec 2025

4/10 Poor

Chad

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not friendly or responsive
Stayed 3 nights in Dec 2025

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2025

8/10 Good

Albert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, everything as advertised. Staff polite.
Stayed 2 nights in Dec 2025

4/10 Poor

Karelisa

Traveled with family
Disliked: Cleanliness, amenities
Everything about this property was very underwhelming from the food to the amenities not a single person that we encountered other than the barista at the Starbucks had basic customer service skills. there was zero warmth, just blank stares and silence. the place was not decorated for Christmas. There was a very money grabbing attitude at every turn staff did not greet us but just asked us if we had prepaid for this and that service. Our room 204 was horrendous, located over a giant industrial HVAC vent which we had trouble sleeping through. fortunately the second night we were relocated to a decent room. I don’t have plans to go back
Stayed 2 nights in Nov 2025

8/10 Good

Rachel

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Very reasonably priced and great for a multi family getaway!
Stayed 2 nights in Nov 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Nice environment
Stayed 1 night in Nov 2025

10/10 Excellent

Ginny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was very good
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 2 nights in Nov 2025

10/10 Excellent

monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went well, bed could have been more comfortable and thankfully I brought my own pillow but on the overall; a very nice place.
Stayed 3 nights in Oct 2025

6/10 Okay

Ivan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our recent stay at The Lodge was overall pleasant and comfortable, and we truly see great potential in this property. The rooms are spacious, well-equipped with kitchen facilities, and ideal for families or longer stays. We also appreciated the convenience of having an indoor waterpark, a Starbucks, and both a restaurant and bar right on the premises — everything you might need for a relaxing getaway. The dining experiences were particularly enjoyable. The restaurant offered delicious meals with great service, and our breakfasts and coffees at Starbucks were consistently excellent. These amenities truly enhance the overall guest experience and make The Lodge stand out. However, we did encounter some disappointments with the front desk service upon arrival. The staff member at reception seemed distracted and disengaged — she was on her phone when we arrived, and we had to wait for her to acknowledge us. When we finally checked in, she provided incorrect information about the pool, and we had to return to the desk for clarification. Additionally, we were not informed that the pool would close earlier the following day due to the holiday, which unfortunately affected our plans. While the facilities themselves are impressive, the first impression created by front desk staff is equally important. A warmer welcome, better attentiveness, and more accurate communication would make a significant difference in guests’ overall experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivette, Nesconset

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our daughter is a student at SUNY Cortland. We always try to stay at Hope Lake Lodge since it's a beautiful resort with great amenities and fitness center just minutes away from Cortland. Staff is always professional and friendly! We love staying here and can't wait to book again!
Stayed 1 night in Oct 2025

8/10 Good

Kyle

Stayed 2 nights in Oct 2025

10/10 Excellent

Niraj

Stayed 2 nights in Oct 2025

10/10 Excellent

Marian

Stayed 2 nights in Aug 2025

6/10 Okay

Rohit

Stayed 2 nights in Oct 2025

10/10 Excellent

Lynnette

Stayed 2 nights in Oct 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebekah

Stayed 2 nights in Oct 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025