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Best Western University Inn

2.5 star property

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Photo gallery for Best Western University Inn

Reception
Standard Room, 1 Double Bed, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
$101
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Place, Ithaca Commons
    ‪4 min drive‬
  • Place, Cornell University
    ‪4 min drive‬
  • Place, Ithaca College
    ‪5 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Fireplace

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Mobility Accessible King Room with Roll-in Shower

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Double Room with Roll-in Shower

  • Sleeps 4

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

1 King Bed With Whirlpool Fireplace Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Whirlpool, Mini Fridge, Wi-Fi

  • Sleeps 2

1 Double Bed, Non-Smoking, Mini Fridge, Shower Only, Wi-Fi

  • Sleeps 2

Two Double Room

  • Sleeps 6

Two Queen Room

  • Sleeps 4

King Room with Fireplace

  • Sleeps 2

Two Queen Room with Fireplace

  • Sleeps 4

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About this property

Best Western University Inn

Ithaca hotel with free breakfast, connected to a shopping center
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western University Inn features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, express check-out, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Best Western University Inn is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 2000 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sheri

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was a little run down..cracked and peeling paint on ceiling over bed...mattresses definitely need replacing..staff was very nice and accommodating...breakfast buffet was great 👍
Stayed 7 nights in Jul 2025

2/10 Terrible

steve

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Not the best in the west

Poop on toilet ,hair in the tub ,and on the soap ,you could kick up dirt in the carpet the night stand had stains all over it and dusty and the drawer under the tv looked like something was smeared all over it and half the lights in the bathroom did not work
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

4/10 Poor

Ahmed

Liked: Staff & service
There was no body lotion or conditioner in the bathroom. The carpet has an unpleasant odor.
Stayed 1 night in Jul 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
The property is very old, dark and not well kept.
Stayed 3 nights in Jul 2025

10/10 Excellent

Candice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, had an excellent stay here. Very convenient if you are visiting Cornell University or the amazing state parks nearby. Breakfast was good - waffles, eggs, sausages, bagels, fresh fruits etc. even our fur baby loved it here. Highly recommend this hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

susan

Disliked: Staff & service, room comfort

No sleep

Bed was hard, very noisy ice machine. People outside our room very loud. Over priced very dated
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was spacious. I would have liked it if there wasn’t an extra towel hanging behind the bathroom door and a couple beads on the floor by the desk.
Stayed 1 night in Jul 2025

4/10 Poor

janet, Belleville

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room smells like dogs have been sleeping in the room. I honestly am so stuffed up with the smells. The shower has mold stains all over it. I complained to the staff and they didn’t care. It appears the some of the cleaning staff live at the hotel as well. Noisy on occasion as they are having a great time partying and drinking in the parking lot. Definitely doesn’t feel safe. Wanted to spend a couple days here but we’re moving on in the morning. Definitely not worth the money.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Madison

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No refund even when the state you are coming from is having an extreme weather emergency 3 people in my area died from flash flooding but still got charged for the full length of stay.
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in May 2025

10/10 Excellent

Besufekad

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and excellent services.
Stayed 1 night in Jul 2025

8/10 Good

V

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the cleanliness of the room and the quiet place
Stayed 1 night in Jul 2025

6/10 Okay

Maryana

Liked: Cleanliness, amenities
The sheets were clean, but I wish they were a little newer.
Stayed 1 night in Jul 2025

10/10 Excellent

Orval

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Clean room. I like the area. Right next to Cornell University.
Stayed 1 night in Jul 2025

8/10 Good

Shixin

Liked: Cleanliness, amenities, property conditions & facilities
It's fine
Stayed 2 nights in Jul 2025

10/10 Excellent

Kuruswamy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, friendly staff, enjoyed my stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good, great location and convenient. Great staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Moira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing. I always book this hotel for their breakfast because we work long hours and don't have time to go out to eat
Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ryu

Stayed 1 night in Jul 2025

8/10 Good

Jason

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was a cheap hotel with a decent continental breakfast
Stayed 1 night in Jun 2025