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Best Western Plus Finger Lakes Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Finger Lakes Inn & Suites

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included
$129
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
3175 Fingerlake East Drive, Cortland, NY, 13045
  • Place, Shipwreck Golf Amusement Center
    ‪3 min walk‬
  • Place, State University of New York-Cortland
    ‪3 min drive‬
  • Place, Greek Peak Mountain Resort
    ‪9 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Finger Lakes Inn & Suites

Cortland hotel walkable to Shipwreck Golf Amusement Center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Plus Finger Lakes Inn & Suites offers 64 accommodations with coffee/tea makers and bathrobes. LED televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Finger Lakes Inn & Suites features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western Plus Finger Lakes Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Finger Lakes
Best Western Plus Finger Lakes
Best Western Plus Finger Lakes Cortland
Best Western Plus Finger Lakes Inn
Best Western Plus Finger Lakes Inn Cortland
Best Western Plus Finger Lakes Inn Suites
Plus Finger Lakes & Suites
Best Western Plus Finger Lakes Inn & Suites Hotel
Best Western Plus Finger Lakes Inn & Suites Cortland
Best Western Plus Finger Lakes Inn & Suites Hotel Cortland

Best Western Plus Finger Lakes Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 418 out of 918 reviews
Rating 8 - Good. 274 out of 918 reviews
Rating 6 - Okay. 121 out of 918 reviews
Rating 4 - Poor. 65 out of 918 reviews
Rating 2 - Terrible. 40 out of 918 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kamal

Stayed 3 nights in Aug 2025

8/10 Good

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Lina

Stayed 2 nights in Aug 2025

10/10 Excellent

Nizarali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facility, courteous front desk staff, good breakfast, convenient location.
Stayed 2 nights in Aug 2025

6/10 Okay

Nicholas

Traveled with partner
Liked: Staff & service
Had a wedding to attend and stayed bc it was move-in week for the area colleges. The staff were helpful. The breakfast was limited but sufficient. The bed was clean and comfortable. Unfortunately, the facility was not the cleanest. The pool was dirty, and the room had a musty smell. The lobby was hot and humid. The curtains were broken. The AC in the room worked well, but made loud noises that sounded like it was going to break. It did not and remained a working unit throughout the reservation (3 days/2 nights). Overall, not worth the cost per night. Cortland is a depressed area overall with little to do, but if you are in the area, check out the 1890 house.
Stayed 2 nights in Aug 2025

2/10 Terrible

Geoffrey

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO GO

Very poor quality hotel. The drawers were not closing, coming out very difficult to walk. No options for breakfast. Beds are not comfortable. Sticky smell in the rooms. Overall a very poorly maintained hotel
Stayed 4 nights in Aug 2025

4/10 Poor

Laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Very dirty hotel

we were in town for one night to move her son into his college dorm in Ithaca. We had to rebook our stay from a hotel in Ithaca and this was the only room available. We paid almost $300 to stay in this room and it was absolutely filthy. The people at the front desk were very nice. They were the only real employees that we had any interaction with but overall the hotel needs a major update in furniture as well as carpet replacement and paint. It was pretty gross.
Stayed 1 night in Aug 2025

4/10 Poor

stephanie

Disliked: Cleanliness
Room 107 had mold in the AC unit. The room smelled horrible. Linens were not fresh. Carpet dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Sungwoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Stayed 1 night in Aug 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was ok, but definitely overpriced. Bed was comfortable; lighting not the best. Very average accommodations.
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Disliked: Property conditions & facilities

seen better days

Overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff was very friendly and helpful. Room was great
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Charlanne

Traveled with partner
Disliked: Cleanliness
The staff took 25 minutes to check us in, gave us a handicapped room whose drain did not work so taking a shower flooded the bathroom floor and I had to mop it up to even walk in there, and the carpet had dirty looking spots.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness

Stained sheets

Stayed 1 night in Jul 2025

4/10 Poor

Margaret

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The shower leaked and was dirty. The carpets had stains. I wish I would have taken pictures to share. I will not stay or recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

CHRISTINE

Stayed 1 night in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jamie

Traveled with family
Con isn’t for what we were in the area for. Property definitely needed some updates. There were several Sheetrock patches with no paint in our room, one of the towels had stains on it and a shelf that was in the bathroom was hanging from the wall
Stayed 1 night in Jul 2025

6/10 Okay

Marcin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights at Best Western Plus Finger Lakes. The location is convenient - close to shopping, restaurants, and right next to a mini golf course. Parking was easy and plentiful, which we appreciated. Unfortunately, the overall experience left a lot to be desired. Customer service at the front desk was poor, and they weren’t flexible about a late checkout. Breakfast options were limited, there was no hairdryer in our bathroom, and no room service during our stay. If you need extra towels, you’re required to bring your used ones down to the front desk to exchange them, which felt unnecessarily inconvenient. We also had the bad luck of being placed next to few rooms booked by families attending a youth baseball tournament. The teenage boys were loud and unsupervised in the hallways both nights, keeping us up until midnight when we had early mornings planned. It made for a frustrating and restless stay. For the price, you’d expect a bit more in terms of service, amenities, and overall experience. While the location is great, we likely wouldn’t return.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Jul 2025