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Best Western Plus Finger Lakes Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Finger Lakes Inn & Suites

Welcome to Best Western Plus Finger Lakes Inn & Suites, where a covered walkway leads to a warm and inviting entrance.
Conference room with a large oval table and six leather chairs, a projector screen, and a reception desk.
Relax by the pool surrounded by a comfortable seating area and large windows.
Two double beds with white linens and throw pillows, a desk with a flat-screen TV and lamp, and a large window with curtains.
Relax by the fireplace, surrounded by comfortable seating and a beautiful mosaic tile design.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
3175 Fingerlake East Drive, Cortland, NY, 13045
  • State University of New York-Cortland
    ‪3 min drive‬
  • Greek Peak Mountain Resort
    ‪12 min drive‬
  • Cascades Indoor Waterpark
    ‪12 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Finger Lakes Inn & Suites

Cortland hotel walkable to Shipwreck Golf Amusement Center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Plus Finger Lakes Inn & Suites offers 64 accommodations with coffee/tea makers and bathrobes. LED televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Finger Lakes Inn & Suites features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western Plus Finger Lakes Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Finger Lakes
Best Western Plus Finger Lakes
Best Western Plus Finger Lakes Cortland
Best Western Plus Finger Lakes Inn
Best Western Plus Finger Lakes Inn Cortland
Best Western Plus Finger Lakes Inn Suites
Plus Finger Lakes & Suites
Best Western Plus Finger Lakes Inn & Suites Hotel
Best Western Plus Finger Lakes Inn & Suites Cortland
Best Western Plus Finger Lakes Inn & Suites Hotel Cortland

Best Western Plus Finger Lakes Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 402 out of 859 reviews
Rating 8 - Good. 261 out of 859 reviews
Rating 6 - Okay. 105 out of 859 reviews
Rating 4 - Poor. 56 out of 859 reviews
Rating 2 - Terrible. 35 out of 859 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

James

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure if this is more of a hit on Expedia or Best Western but very unhappy with booking through Expedia, a room with 2 double beds to be told by the front desk that I have a 1 king bed. Was told to take it up with Expedia for false advertising. So now I’m stuck paying more for two queen beds because I needed at least two beds for 3 of us staying in the room!
Stayed 1 night in Apr 2025

4/10 Poor

Hannah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedding was dirty. The front desk took 10 minutes to wait on us when there was nobody else to check in and he was just looking at his other computer.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

4/10 Poor

Carolyn

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine by me

Quick easy check-in, clean room, comfortable bed. I pass thru the Cortland area occasionally and this is my first choice for accommodation when I stay the night.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great value

This was last minute booking on a Friday and room rate of almost $300 combined with photos seemed reasonable, but room didn't deliver at that price point despite great friendly and helpful staff. When entering room it was freezing. Heat was not on (which is fine to save energy) but window was not full closed in winter, letting cold in. Window was difficult to close, did not slide, lock did not align. Heater worked but had funny smell, coils were visually dirty. TV did not work at first. We played with connections, source, remotes, etc with no luck. Called for help. Before help arrived we reset TV and seemed to work. TV Listing on counter didn't match channel numbers. Later had other issues with TV. Bedside lights did not work, either of them. Bathroom was a surface remodel, but old adhesive drips from sink install remained on sink. Remodel was of poor quality. Staff was great, breakfast had good variety and items did not run out. Drink dispenser broken but they had pitchers instead. Overall, for the cost, just not a good value. Property had space, and short drive to amenities, but not close. Weekend rate, especially in winter, should be closer to $120 and rating would have been higher. Staff made it not a one star review.
Stayed 1 night in Mar 2025

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and staff was very nice. I took off a star for the things that require maintenance like broken lampshade and patchy repairs to walls that made things look run down.
Stayed 1 night in Mar 2025

10/10 Excellent

Evon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Liam

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY. Stains on sheets. not clean. everything out of order breakfast wise.
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was dusty and mirrors were not cleaned but other than that room was clean..
Stayed 2 nights in Mar 2025

6/10 Okay

Angelo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly, the front desk staff from the moment we checked in until we checked out were so helpful and courteous. I ran into problems printing something in the Business Center and even though it was very late at night, I was still helped by the staff. The bathroom was a little dated with some repaired wall damage, but other than that, this was a great value for the money. We would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, the breakfast was fine and the room was clean. The hotel could use an update as some of the furniture in the room was worn and the towels were like sandpaper. The bed was very comfortable, though.
Stayed 1 night in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
A okay
Stayed 2 nights in Feb 2025

6/10 Okay

Christopher

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Nice choice for families on a budget

Bathroom was not cleaned properly and the parking lot had not been plowed our entire stay, but the staff was friendly and it was quiet.
Stayed 1 night in Feb 2025

8/10 Good

patrick

Liked: Property conditions & facilities, room comfort

Shred Gnar, Stay Here

Nice stay near the Greek Peak ski area and Shipwrecks waterpark. We arrived to our room to find it approximately 197°F. We immediately cracked the window, turned off the heat, and engaged the air conditioning device until a more comfortable living temperature was achieved. Staff were friendly. The refrigerator made a bunch of noise. WiFi didn't work that great. The hotel is conveniently located within a short distance of Cortland and Homer which both have quality dining options. The vending machines were apparently recently removed which is peculiar. The front desk has bottled water available for purchase. Didn't make it into the pool, but it was a nice area and I'm sure would be refreshing. It was a nice stay despite the few minor issues.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room was neat and clean
Stayed 1 night in Jan 2025