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Best Western Plus Finger Lakes Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Finger Lakes Inn & Suites

Exterior
Meeting facility
Indoor pool
Lobby
1 bedroom, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included
$129
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3175 Fingerlake East Drive, Cortland, NY, 13045
  • State University of New York-Cortland
    ‪3 min drive‬
  • Greek Peak Mountain Resort
    ‪12 min drive‬
  • Cascades Indoor Waterpark
    ‪12 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

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  • Free WiFi
  • Air conditioning
  • Gym
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About this property

Best Western Plus Finger Lakes Inn & Suites

Cortland hotel walkable to Shipwreck Golf Amusement Center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Plus Finger Lakes Inn & Suites offers 64 accommodations with coffee/tea makers and bathrobes. LED televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Finger Lakes Inn & Suites features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western Plus Finger Lakes Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Finger Lakes
Best Western Plus Finger Lakes
Best Western Plus Finger Lakes Cortland
Best Western Plus Finger Lakes Inn
Best Western Plus Finger Lakes Inn Cortland
Best Western Plus Finger Lakes Inn Suites
Plus Finger Lakes & Suites
Best Western Plus Finger Lakes Inn & Suites Hotel
Best Western Plus Finger Lakes Inn & Suites Cortland
Best Western Plus Finger Lakes Inn & Suites Hotel Cortland

Best Western Plus Finger Lakes Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 411 out of 887 reviews
Rating 8 - Good. 264 out of 887 reviews
Rating 6 - Okay. 112 out of 887 reviews
Rating 4 - Poor. 63 out of 887 reviews
Rating 2 - Terrible. 37 out of 887 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Osman

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Certainly! Here's a positive review for the Best Western in Cortland: Excellent Stay at Best Western in Cortland! I had a wonderful experience at the Best Western in Cortland. The hotel has a very welcoming and attractive appearance from the outside, and the interior is just as impressive. The rooms are modernly furnished, clean, and incredibly comfortable — perfect for relaxing after a day of exploring or attending events at SUNY Cortland. The location is also very convenient, just a short drive to the university and nearby attractions. The staff was friendly and attentive, making sure all our needs were met. I highly recommend this hotel for anyone visiting Cortland — whether for business, leisure, or a quick getaway. I look forward to staying here again!
Stayed 1 night in May 2025

4/10 Poor

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Karthikeyan

Liked: Staff & service
The room and the shower area was not clean. The front desk service was good.
Stayed 2 nights in May 2025

8/10 Good

Crystal

Tv didn’t work a/c doesn’t stay cool
Stayed 1 night in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Billy

Business traveler, Traveled with family
Liked: Amenities
So far so good!!
Stayed 1 night in May 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Convenient to SUNY Cortland. Helpful staff. Good breakfast options. Comfortable beds. My only concern about this property is in the general upkeep and maintenance. I was given a room with a window that didn’t close completely, making the road noise very loud inside the room. The staff member graciously moved me to a different room and said he would make note of the maintenance issue. However, when I spoke with my husband later, he told me that he had also been placed in that room on his last trip and asked to move. That was well over a year ago. It seems like that would be enough time to fix a window. Other than that, the hotel was sufficient for my needs, though if I had a choice of staying there again or down the road, I would probably choose down the road.
Stayed 1 night in May 2025

8/10 Good

Katherine

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, beds not bad, breakfast not the best. But not easy to get too.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was very nice and the room was clean. The TV and shower could use updating.
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Stayed 1 night in May 2025

8/10 Good

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our college visit to SUNY Cortland. It was clean, inexpensive, & close to campus. We will definitely be back!
Stayed 1 night in Apr 2025

8/10 Good

SHADAWN MCCOY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and spacious. Bed was comfortable. Complimentary breakfast was good with nice options. Stayed one night and I would stay again especially to have a chance to get in pool.
Stayed 1 night in May 2025

8/10 Good

Maria, Ozone Park

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! Though Continental breakfast was limited it was fresh, hot presently in a clean dining room.
Stayed 4 nights in Apr 2025

2/10 Terrible

Farah, Astoria

Stayed 1 night in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice relaxing stay.
Stayed 1 night in Apr 2025

10/10 Excellent

DOLORES, East Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more updated than other properties in the area. Will stay there again.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure if this is more of a hit on Expedia or Best Western but very unhappy with booking through Expedia, a room with 2 double beds to be told by the front desk that I have a 1 king bed. Was told to take it up with Expedia for false advertising. So now I’m stuck paying more for two queen beds because I needed at least two beds for 3 of us staying in the room!
Stayed 1 night in Apr 2025

4/10 Poor

Hannah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedding was dirty. The front desk took 10 minutes to wait on us when there was nobody else to check in and he was just looking at his other computer.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

4/10 Poor

Carolyn

Stayed 1 night in Mar 2025