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Hydro Vacation Packages

This hotel was unsanitary had roaches. Went down to the front desk to complain and ask for a refund. They acted shocked over the roaches but then I find out on on reviews I found later on that they had roach problems before and they said it was cooperatedon’t care and hasn’t done anything about it. We were traveling across country with our bags in the room and we were concerned roaches would get into our luggage. They tried giving us a new room however that room had a used bandaid on the floor and food struck between the beds.

We love our Sheraton and our favorite staff!!! Mr. Gary L. is the best concierge ever!!! Amazing staff and always clean with super friendly staff. Very affordable as well!!

Was told by staff that the pool was being cleaned should be ready for the weekend … made clear that the pool was why I booked .. other quests at front desk said same thing … if the pool was closed for the weekend we wanted to book elsewhere … manage on duty said def open for weekend … BIG LIie .. offered no discount or return so could book some where else ruined entire weekend with my grandson

Was paranoid all night barley got sleep before school

Great room for the price