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The location is good and staff are very nice.

The hotel is absolutely beautiful, elegant, and classic with modern touches. It has the best location, right at the Bund intersection with the famous Nanjing East Road. All the services are professional, heart warming. We will definitely comeback.

My recent stay at MGM West Bund Shanghai was one of the best experiences I have had. Compared to other luxury hotels in Shanghai as well as in other known brands in Asia, this one stands out. The overall staff and reception are genuinely warm and responsive. The normal room is really large at 60 square meters and well appointed with unobstructed river views. I am particular about bedding comfort and quality of amenities. This hotel does not disappoint. Spent some time at the nearby Gate M riverside open air mall with an abundance of nice restaurants. View is amazing too. Will return for future stays. It’s not far from the city center anyway but in a modern clean district.

Really lovely hotel close to the harbour - its on the quiet side of the river but is great for an evening walk when the city lights up. Staff at the hotel were very welcoming and happy to help. Breakfast at the hotel was great, there is a wide variety to choose from. Really enjoyed our stay.