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The Hotel Hot Springs

3.0 star property

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lobby sitting area
Aerial view
King Room 1 | In-room business center
Dinner served, American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar
$136
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Place, Oaklawn Racing Casino Resort
    ‪5 min drive‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(147 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(181 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Hot Springs

3-star Hot Springs hotel, connected to the convention center in Downtown
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, room service (during limited hours), and a front-desk safe. A complimentary area shuttle within 3 miles is available for guests. Onsite parking is available (surcharge), along with a car charging station.

The Hotel Hot Springs is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 14 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 11.25 for adults and USD 11.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11.25 for adults and USD 11.25 for children
  • Self parking fee: USD 14.00 per night
  • Valet parking fee: USD 21.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1144 out of 1862 reviews
Rating 8 - Good. 447 out of 1862 reviews
Rating 6 - Okay. 163 out of 1862 reviews
Rating 4 - Poor. 69 out of 1862 reviews
Rating 2 - Terrible. 39 out of 1862 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Arkadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Had to pay for parking. Why?
Stayed 1 night in Jul 2025

4/10 Poor

Yariv

Traveled with family
Disliked: Cleanliness
Dirty, poor shower head, lights not working and no offered free drink as advertised
Stayed 1 night in Jul 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that you could easily walk to shopping and dinner. That being said, it was too far of a walk to the parking lot for my husband. You can take advantage of valet parking during certain hours but it's an extra expense.
Stayed 1 night in May 2025

2/10 Terrible

Pauline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**Do Not Stay Here — Dirty, Uncomfortable & Creepy** We stayed one night at The Hotel Hot Springs and that was more than enough. The moment you walk in, the place feels abandoned — no guests, no energy, just eerie silence until someone suddenly appears to check you in. Parking is $12 and two blocks away, meaning you have to haul your luggage on foot. I managed to find a free spot next to the building, but that’s not guaranteed. The room was gross. One of the beds hadn’t even been changed. I called the front desk to request a clean fitted sheet, waited 45 minutes — nothing. Went downstairs and was told someone was on their way, but it never came. That night, around midnight, I was woken up by constant knocking on the wall. Our room was at the end of the hallway, and the wall in question shouldn’t have had a neighboring room. Whether it was someone being obnoxious or something more bizarre, it was disturbing and made it hard to sleep. To top it off, I found a *bowl of feces* in the toilet in the morning. Completely disgusting. I called the front desk and they sent someone up, who said it was only his third day working there. Honestly, I felt bad for him — this place is falling apart. There is breakfast, and while it offers more than some hotels, it’s nothing to write home about. And despite how big the hotel looks, **there’s no pool.** This place needs a complete overhaul and better management.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel centrally located to everything we wanted to see and do. Lots of great restaurants and bath houses that we easily walked to. The restaurant and bar in the hotel had good food and drinks as well. Comfy clean room with nice linens and towels. Enjoyable stay.
Stayed 2 nights in Apr 2025

8/10 Good

Jeremiah

Stayed 3 nights in Jul 2025

8/10 Good

Judith, Los Angeles

Stayed 2 nights in Jul 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Great breakfast. Great service and food in dining room
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Nga

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent. They did not do the frozen / microwave eggs, bacon and sausage. Everything was properly cooked and seasoned. Location was perfect - right in downtown, easy walking distance to the Baths, restaurants and attractions. We plan to go back.
Stayed 2 nights in Jul 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the proximity to Bathhouse Row. Didn't like that parking was not included, but the garage was relatively convenient.
Stayed 4 nights in Jul 2025

10/10 Excellent

christina

Stayed 1 night in Jul 2025

8/10 Good

Marblene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its time for new mattresses! The room looked cleaned but they sure did not dust. It was dusty. The day that the housekeeper came in our room while we was out. It was 3 noticeable black spots on bathroom floor that i had to take a towel to clean myself. And breakfast was luke warm but ok. My suggestion is add a microwave to give people the option to heat their food up if they choose to. Don't make that casserole with the leftovers and serve it to your costumers. Need better parking space.
Stayed 3 nights in Jul 2025

6/10 Okay

Jamie

Stayed 1 night in Jul 2025

6/10 Okay

Vernon

Stayed 1 night in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

I had an amazing stay. It was my anniversary. The room was quiet and clean with a nice big comfy bed, with a great view. I will definitely go back.
Stayed 1 night in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
FRONT DESK STAFF WAS VERY FRIENDLY AND PLEASANT. Room was clean. Great breakfast!
Stayed 2 nights in Jul 2025

8/10 Good

Yvonne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

clayton

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved everything at the hotel. Everything was great from the time of checking in to checking out.Quick and easy and everything was in walking distance from dining to family outings, thank you for a great trip.
Stayed 2 nights in Jul 2025

6/10 Okay

Nancy

Stayed 2 nights in Jul 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very nice. Accommodation were great and room was comfortable. The parking is very confusing, valet is $20.00 per night. If you are self-parking with the hotel its $14.00 per night. The city has street parking but that also will cost you per hour. We had valet and the morning of check-out there was a parking ticket on our windshield from the city showing that the valet staff parked us out on the city street. Just watch how you park and make sure valet is doing what they are supposed to be doing. Othwerwise, the hotel was very nice
Stayed 2 nights in Jul 2025

8/10 Good

Chanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was very clean and staff were friendly. The room did not have liquid soap or shampoo in the dispensers. Other than that it was a very nice hotel. Parking was inconvenient though…..
Stayed 1 night in Jul 2025