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Todo estaba muy bien, muy buen espacio para familias grandes

shady neighborhood but for the price couldnt say much overall good experience and the security deposit is annoying

I made the reservation through Expedia for a 2 queen bed room with Bay View. When we checked in, the windows of the room was facing the rooftop and big commercial dumpsters. We were totally shocked. After talking to the front desk, the hotel was able to switch us to another junior suite but still without the bay view, it was facing the rooftop only. I guess the reservation through Expedia was not guaranteed to have the type of room on the reservation.

This is our 5th time, great stay over the 4th of July as always.

The location was nice - quiet but still close to food and sights. The room itself was quite basic. Comfortable but small; nothing to write home about. No elevator (but they did have a luggage elevator). The staff was friendly and welcoming.

Room was clean and comfortable. It was close to everything

Perfect place for family's with kids. The only thing we didn't like it's the way the cleaned the room. (They didn't clean it even after we asked them to clean) gave us new towels. We stayed for 3 night so it worth 1 good cleaning at least

If I could give this place zero stars I would. First, it was very hard to find the location because there is construction outside. When I finally found the place, there was one person at the desk who was extremely rude and condescending. She made fun of the way I spoke (mimicked me). I was in shock. I had already prepaid for the hotel so I didn't know what to do. I figured I would let it go since it's one night. I asked about parking - she said can't give me parking until I checked in. So I checked in and then after I paid for parking - she said she didn't have anymore key cards to the parking garage. She told me that every time I would need to go in or out of the garage I would need to come into the hotel and tell them and they would meet me at the garage (!) I asked politely how does this work if there's only one person at the desk. and where do I park to call you to help me with the garage (since there's no parking - only construction - outside the hotel). That set her off in an angry tirade. I was afraid for my safety at this hotel with this person in charge. I called my friend that I was meeting - she came over a few minutes later and I told her what happened. We checked the room - which had an intense chemical odor - can't breath. She refused to let me talk to a manager and refused to refund. It was such a twilight zone experience. STAY AWAY FROM THIS HORRID PLACE.