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White Pines Inn & Suites

2.5 star property

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Photo gallery for White Pines Inn & Suites

Exterior
Front of property
Terrace/patio
Indoor spa tub
Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
$79
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
2888 W Shore Drive, Holland, MI, 49424
  • Place, Dutch Village
    ‪14 min walk‬
  • Place, The Lost City
    ‪18 min walk‬
  • Place, Veldheer Tulip Gardens
    ‪2 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (Whirlpool)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Standard Room, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

White Pines Inn & Suites

Holland hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
White Pines Inn & Suites offers 80 accommodations with coffee/tea makers and designer toiletries. Tempur-Pedic beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, White Pines Inn & Suites provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Concierge services and wedding services can be provided. Complimentary uncovered self parking is available on site.

White Pines Inn & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 25.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 25.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holland Inn
White Pine Inn Suites
White Pines Inn Suites
White Pines Inn & Suites Hotel

White Pines Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 304 out of 1080 reviews
Rating 8 - Good. 221 out of 1080 reviews
Rating 6 - Okay. 235 out of 1080 reviews
Rating 4 - Poor. 179 out of 1080 reviews
Rating 2 - Terrible. 141 out of 1080 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Kristian

Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had uncovered light fixture and cracks in tge drywall and water damage around the a/c unit there was garbage in the parking lot and halways the lobby smelled like clorine from the pool and the person at the desk was very unprofessional
Stayed 1 night in Oct 2025

6/10 Okay

Corrine

Disliked: Cleanliness, staff & service, property conditions & facilities
At 9:15 they stopped serving breakfast
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good time

Yes it was perfect stay
Stayed 2 nights in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, room comfort
Room clean
Stayed 2 nights in Oct 2025

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

On first impression room is spacious but then you notice the food debris along one side of the bed base that hasnt been hoovered up. The main light is missing with wires hanging out of the ceiling. No working extractor fan in the bathroom & it smells damp & mouldy. Reported the above to reception & the guy on his own advised housekeeping had gone for the day. He was busy & seemed stressed as lots of guests checking in & he couldn’t deal with our problems. In the end i asked for a hoover & cleaned the mess up myself but it shouldn't have been like that, a bit of attention to detail & giving your guests a comfortable stay is not hard! Spoke to a woman on reception before we checked out to let her know we had complained to Hotels.com & they were trying to get in touch for a refund. There was no apology offered, all she did was make excuses about why the light wasn't there like that was an acceptable answer or resolution. The bed wasn't comfortable & the room was hot. We did put the air con on but it smelt mouldy so we turned it off & opened the window. Breakfast wasn't brilliant either, not a lot of seats or options. This hotel could be so much better if they took the comments on board, made some improvements & actually delivered a caring service with staff that can clean properly. Also don't give every review the same bog standard response!!
Stayed 1 night in Oct 2025

4/10 Poor

Kitsey

Stayed 2 nights in Oct 2025

8/10 Good

Lori

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff person was very nice! The room, elevator, and other areas were not that clean and they are very skimpy on the towels and toiletries.
Stayed 1 night in Oct 2025

4/10 Poor

Heath

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room carpet was old and sticky and made socks dirty. I used this hotel because we needed the jacuzzi which was just a tub. My wife has hip dysplasia and we were here for a doctors appointment. It was a nice place but standards were low. I paid for the upgrade, but got a regular tub.
Stayed 1 night in Oct 2025

2/10 Terrible

Danny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The man at the desk last night was very rude and unprofessional
Stayed 1 night in Sep 2025

4/10 Poor

BARBARA, NAPERVILLE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is billed as a no smoking hotel, Well we had to change rooms because our first 4 smelled so bad. The plumbing is NOT good for anyone over 60, No grab bars on tub/shower. The carpet was suspect. There was NO Security. The front door, was proped open all night. The front desk was often not staffed We had an issue with the key card. It only worked once, then we had to have a new one made, as the first one no longer worked.
Stayed 1 night in Sep 2025

10/10 Excellent

richard

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed my pet nicely Good people here
Stayed 1 night in Sep 2025

2/10 Terrible

Ileene

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and also found spiders and bugs we left the same day.
Stayed 1 night in Sep 2025

2/10 Terrible

Dace

Our room was pretty awful. Room 122 had mold in the bathtub. The jets didn’t work in the jacuzzi tub, there was a hole in the bathroom door and the paint is falling off.
Stayed 2 nights in Sep 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Th hotel was very clean, the staff was really welcoming and nice. I’ll definitely be coming back 😊
Stayed 1 night in Sep 2025

4/10 Poor

BARBARA, NAPERVILLE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is non smoking. Most of the rooms stink of past smokers. The bathroom tub or showers do not have grab bars. Hard to enter or exit the tin. Soap/ shampoo is so small only one person can use them.
Stayed 1 night in Sep 2025

4/10 Poor

Janet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I suspect a scam from the front desk people. I paid cash for a ice cream treat but then received a bank notification that my card had been charged. On checkout, I asked for a printout of my bill but they would not provide one, giving a lame excguse that it would be sent by Expedia. I am very skeptical of these people. Now I will have to go thru my bank to refute any incorrect charges.
Stayed 2 nights in Sep 2025

6/10 Okay

Nancy

Traveled with partner
Carpets need a good cleaning
Stayed 2 nights in Sep 2025

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2025

4/10 Poor

Donna

Stayed 2 nights in Sep 2025

8/10 Good

Kathleen, Rock Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Sep 2025

6/10 Okay

Astrid

Traveled with group
Liked: Cleanliness, amenities
We went down for breakfast. The room was comfortable and clean however there were no eggs or sausage & bacon. When we asked if they could make some more they said the cooked stopped making them at 8:30 even though they serve till 9:00am. We complained and then they made more. 3 other couples came in after us and complained also. The waffle maker wasn't working. If you advertise that you serve breakfast till 9:00 am, food should be available till then.
Stayed 3 nights in Sep 2025

6/10 Okay

Krystal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy.. the guy at the desk was, decent. The lobby and pool area seemed quite clean. The carpets need cleaned drastically. Our room was ok. Outdated but big. It had everything we needed and the staff was pleasant and helpful enough. Breakfast was typical for Continental. The area is ok. It's by a lot of business. The bed was terribly uncomfortable. Overall, it's overpriced for the quality. But not the worst I've been to.
Stayed 1 night in Sep 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good when the first thing you see when you check out the bathroom are long strands of hair on the shower wall. The pool was broken and breakfast was not memorable. Not many selections and they ran out of pancake mix, eggs, and sausage all at the same time as the attendant was smoking outside.
Stayed 1 night in Sep 2025