White Pines Inn & Suites

2.5 star property

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Photo gallery for White Pines Inn & Suites

Exterior
Indoor spa tub
Front of property
Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Breakfast included
  • Gym
$69
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
2888 W Shore Drive, Holland, MI, 49424
  • Place, Dutch Village
    ‪14 min walk‬
  • Place, Windmill Island
    ‪4 min drive‬
  • Place, Hope College
    ‪4 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪45 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (Whirlpool)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

White Pines Inn & Suites

Holland hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
White Pines Inn & Suites offers 80 accommodations with coffee/tea makers and designer toiletries. Tempur-Pedic beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, White Pines Inn & Suites provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Concierge services and wedding services can be provided. Complimentary uncovered self parking is available on site.

White Pines Inn & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 25.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 25.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holland Inn
White Pine Inn Suites
White Pines Inn Suites
White Pines Inn & Suites Hotel

White Pines Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 298 out of 1049 reviews
Rating 8 - Good. 219 out of 1049 reviews
Rating 6 - Okay. 225 out of 1049 reviews
Rating 4 - Poor. 174 out of 1049 reviews
Rating 2 - Terrible. 133 out of 1049 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

DONALD C

Liked: Cleanliness, property conditions & facilities
Breakfast was very limited. No fruit & the last morning no bread,bagels,muffins,yogurt.
Stayed 4 nights in Jul 2025

4/10 Poor

Lori

Traveled with family
All machines were broken-ice and beverage. The breakfast ran out of everything early on and was not very clean. The beds were comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was safe, quiet, and had a spacious room, comfortable bed, hot water for shower, nice indoor pool and hot tub, good breakfast and coffee. We didn’t like that the keys hardly worked, ice machines didn’t work (but mgmt had ice behind desk), and our toilet wouldn’t flush (but mgmt fixed it quickly).
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa, Mokena

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was nice and place was clean. Im not sure if they lack staff or funds. None of the ice machines worked, nor did the vending machines. We did not have proper towels in room, the shower was terrible and breakfast was to be desired. Coffee was horrible.
Stayed 3 nights in Jul 2025

2/10 Terrible

Stacy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hadnt been cleaned, food on linens, open soap, no trashcan, no towels not one , not enough staff Soap holder in shower held on by 10 long exposed screws. Nothing in walking distance. I liked the pool and hot tub and that was it.
Stayed 1 night in Jul 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not even close to looking like website. The outside property was covered in weeds. The rooms were dirty (carpet was disgusting), bugs in room, don't think it has been thoroughly cleaned in years and extremely outdated. This property should not even appear as an Expedia booking. I have never stayed in a place this unacceptable.
Stayed 2 nights in Jul 2025

2/10 Terrible

Stephen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
this place needs major upgrades and modernization stay away….
Stayed 1 night in Jul 2025

6/10 Okay

Amy

Traveled with family
Liked: Amenities
Disliked: Staff & service
We picked this hotel based on price and location. The pool was clean, with a nice outdoor patio area to sit with family and friends. We liked the breakfast in the morning, with a nice seating area. We also liked how the hotel was dog friendly. However, the hotel is a bit run down as a whole. There were stains on the carpet and the couches in the lobby were old. Our room on the third floor had a tub that drained very, very slowly, and the towel rack/shelving unit came apart from the wall. It was also very difficult to get needed towels from the front desk, when you could find someone there to help you.
Stayed 3 nights in Jul 2025

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jan

Stayed 3 nights in Jul 2025

4/10 Poor

Jessica

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

You get what you pay for... kind of

When I got there, they told me they weren't going to be able to honor the rate I had been promised during booking via Hotels. Okay. Whatever. Long trip, 5 hours straight driving without a break, I just wanted to park my items in a room and relaxed. Well, this hotel is amazingly unclean and dated for them not being able to honor Hotel special coupon prices. They should be ashamed for renting our room with the font closet being as messed up as it is. It's like somebody pulled the trim half up, they gave up on the project, and just covered it with dark carpet to hide it. The tile in the bathroom is also coming up and very loose when you step in it, the corners lifting. Stubbed my freaking toe. Random mattresses in the hallway? The elevator was broke for 1 of our 2 day trip. Ice machine broken. But it was relatively clean and a safe place to sleep on vacation, so there's that. The lady at the front desk was very accommodating and kind. So good customer service, building just needs updated badly and the prices need to chill until there's been some modernizing and new carpeting and maybe paint.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT stay here

Stayed for 5 nights and booked three rooms total. Nothing about our stay is pleasant. Maybe a night or two at most are doable without any kids. Cleanliness: One out of three rooms smelled like cigarette smoke, and we kept telling the front desk about the issue, but there were no available rooms. I was given a spray to use, but that didn’t help. I asked them to clean the room, hoping it would help, but it was not cleaned after three requests. Another issue was towels; you must justify why you need a towel replacement. Additionally, none of the bathroom ventilation works. The room is dirty, including the shower head and shower knobs, the air conditioner (black stuff), and the microwaves Food: not many options, and you constantly have to ask for them to refill everything. Saw the guy refilling the utensils, and some fell on the floor instead of throwing them away, he put them back inside the box for use Pool: The floors are not cleaned well. It is expected that the floors will be wet, but slimy and wet means they aren’t cleaned, which caused my daughter to slip and hit her head. What made it worse is that none of the ice makers on each floor are working, so you have to ask for ice at the front desk. Out of everyone working there, Allen, who works at night, is the only one you can rely on. Key card: You need to reactivate it every day. The issues we encountered are just half of the problems mentioned above.
Stayed 5 nights in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Holland is a beautiful area; this hotel was perfect, and the staff goes out of their way to make your stay a great experience.
Stayed 2 nights in Jul 2025

6/10 Okay

Jodie

Traveled with partner
Liked: Cleanliness
Lots of noise from room above us, we were on 2. Ice machine was broke, they later went and got bags. 1st impression was very wrinkled bedding. Breakfast bar was very lacking 2 apples, we ate breakfast and still waffle mix was empty after asking employee about it. Dirty tables. Good location
Stayed 1 night in Jul 2025

4/10 Poor

karen

Traveled with family
Disliked: Amenities, property conditions & facilities
Couldn't beat the price, but with that comes why it is priced this way. I wanted to give them the benefit of the doubt considering we were told at check in that they were going to remodel and there was trailers on the property that I have seen at other establishments when remodeling is taking place. I re considered when two couples with children were parked next to us and discovered a needle in the landscaping. I know these situations cannot be controlled, but it is the responsibility of the Hotel to check landscaping for trash and other things such as needles. I couldn't let it go. I worked in the restaurant industry and I do understand that in public establishment you cannot also control every situation. other than the coffee being awful I have no other complaints.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service
If you are traveling on a budget, this is a winner! Very clean, nice pool and hot tub area. Patio with nice seating and a grill and the breakfast was really good. Cannot expect much more from a place for that price! Would certainly stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
The staff was very accommodating.The rooms were outdated like many of the hotels in this busy area. Kids loved the indoor water park, but the pool water was quite iffy.
Stayed 1 night in Jul 2025

4/10 Poor

Melissa

Traveled with family
Disliked: Cleanliness
It was adequate and okay for the price point. The tub didn’t drain very well so ankle depth water during shower. Sheets were clean, but full layer of dust on top and back of tv, on top of lamps, headboard, and all pictures. Carpet behind tv stand never say a vacuum. Check in receptionist was unapologetically rude. The pool area and hot tub were nice. Outdoor area was cute and nice but could use some attention with cleaning maintenance. Outdoor cushions desperately need replaced. Breakfast for entire hotel was only 1 hour long from 8-9. Like I said it was adequate for $100/night and pleasant enough, but room felt kind of dirty overall and I do not plan to stay here again. I wished that I had payed a bit more and stayed at the Holiday Inn Express where I have stayed before and had fabulous experience.
Stayed 3 nights in Jul 2025

8/10 Good

walid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk Agents Excellent manager, For Request approval I recommend this hotel for next visit
Stayed 3 nights in Jun 2025

4/10 Poor

Denise

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When I called front desk Tuesday night she would not help even though I was a rewards member, told me to use hotel.com or Expedia which I used Expedia & went through fine.but could not get my rewards for best western, the lady at the front desk in the morning didn’t care. She was a bit arrogant. We arrived after midnight was first told room came up dirty then it only needed a blanket , bed was not fully made. The man did try to help by checking the room. He said It looked ok, couldn’t take a shower because shower head was broken & hanging down. Did ask for a different room. He said he couldn’t. We were very disappointed. The best western in Marquette was 100% better.
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Understaffed. Water damage in room.

Entrance, pool and patio were nice. Staff was very friendly. Hotel was understaffed. Long lines at check in. Some limited food at breakfast. Hotel keys were easily deactivated. Our first floor room had water damage or something. Black on the walls. Dirty damp carpet. Told manager to have our room cleaned on a two night stay which didn't happen.
Stayed 2 nights in Jul 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the rooms were clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Carole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep for a cheap motel.

Comfortable beds. 2 queens, not fulls so they are nice and big. Much better hotel than I expected.
Stayed 1 night in Jul 2025