8/10 Good
Dorothy
Traveled with family and small children
Jun 1, 2025
Disliked: Amenities, property conditions & facilities
Staff were all-around great. Location is beautiful and outdoor amenities are very good.
2 issues potential customers may want to know:
1) There are a significant number of hidden and atypical fees for which you’ll be charged when you check out:
- $15/day “self-parking fee”, a charge to park your vehicle at the hotel (where you’ve already paying to stay)
- $0.90/day tax on the “self-parking fee”
- $35/day “resort fee” despite that all resort amenities are advertised as being included
- $2.10/day “resort fee tax” because you’re also taxed on this resort fee
- $3.12 “destination fee” (unsure what this is)
- $5 fee anytime room service to be delivered to your room
2) The 4-star hotel rating is not appropriate.
- Room amenities are very basic, even for an older Holiday Inn, etc.
- Rooms themselves really need to be updated, including issues surprisingly noticeable; chipped paint on doors (all 4 rooms my family stayed in), worn out plumbing fixtures, on/off water pressure when showering, slow WiFi, etc.
But you’ll have an incredible view from an oceanfront room, and the staff are all kind/helpful and care that your stay is enjoyable.
Dorothy
Stayed 6 nights in May 2025