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Hyatt Place Herndon Dulles Airport East

3.0 star property

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Photo gallery for Hyatt Place Herndon Dulles Airport East

Exterior
Property preview
Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
$116
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
13711 Sayward Blvd, Herndon, VA, 20171
  • Place, Reston Hospital Center
    ‪5 min drive‬
  • Place, Reston Town Center
    ‪5 min drive‬
  • Place, Steven F. Udvar-Hazy Center
    ‪7 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(207 reviews)
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(80 reviews)
  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(23 reviews)
  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(16 reviews)
  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Accessible

7.2 out of 10
Good
(14 reviews)
  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 345 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Herndon Dulles Airport East

3-star Herndon hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Herndon Dulles Airport East offers 151 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Herndon Dulles Airport East features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 1187 square feet (110 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Parking is available onsite for a surcharge.

Hyatt Place Herndon Dulles Airport East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Hyatt Place Herndon Dulles Airport East has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:30 PM at scheduled times and on request
  • Uncovered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,187 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Indoor seasonal pool hours are May 1 to August 31, Monday-Friday 5-10 PM, Saturday 9 AM-9 PM, and Sunday 9 AM-1 PM. From September 1 to April 30, the pool is closed Tuesday, Wednesday, and Thursday and open Friday, Saturday, Sunday, and Monday 5-10 PM.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Herndon Dulles Airport East
Hyatt Place Hotel Herndon Dulles Airport East
Hyatt Place Herndon Dulles Airport East Hotel
Hyatt Place Dulles Airport East Hotel
Hyatt Place Dulles Airport East
Hyatt Place Dulles East Hotel
Hyatt Herndon Dulles Herndon
Hyatt Place Herndon Dulles Airport East Hotel
Hyatt Place Herndon Dulles Airport East Herndon
Hyatt Place Herndon Dulles Airport East Hotel Herndon

Hyatt Place Herndon Dulles Airport East Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1374 out of 2576 reviews
Rating 8 - Good. 594 out of 2576 reviews
Rating 6 - Okay. 307 out of 2576 reviews
Rating 4 - Poor. 144 out of 2576 reviews
Rating 2 - Terrible. 157 out of 2576 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

LIASIA

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late. Staff was great
Stayed 1 night in Jul 2025

2/10 Terrible

benjamin

Terrible, no shuttle available for early flights
Stayed 1 night in Aug 2025

8/10 Good

Jill

Stayed 1 night in Jul 2025

10/10 Excellent

Lilia

Liked: Amenities
Close to airport, american breakfast/european coffee, great 😴
Stayed 1 night in Aug 2025

4/10 Poor

Simon

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Brooke, Millersville

Traveled with family
Disliked: Staff & service, property conditions & facilities
Staff was slow and not super helpful. Zero food options were available, despite having been advertised. Shuttle to airport only ran once per hour, was too small to fit the # of people booked (especially on return), and had a very high step to entry that was difficult for seniors to navigate. Room was a 2-start hotel quality, not a typical Hyatt.
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed here before we flew out early in the morning. The girl who welcomed us only checked in was amazing. Great customer service. Our room was big clean, and the beds are very comfortable. If I was returning to this location, I would definitely go back. The only thing I have to say is that the day that we went in was a Wednesday night and the restaurant was not open because the chef was off that night so they closed it we’re forced to go to another location With a little one. We didn’t go far. We ended up at another hotel would be nice to have the restaurant open seven days a week.
Stayed 1 night in Jul 2025

6/10 Okay

Charlene, Grove

Business traveler
Liked: Staff & service
Convenient for an early flight. But not very comfortable. Could use some upkeep And refurbishing.
Stayed 1 night in Jul 2025

8/10 Good

Shivakumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice experience
Stayed 1 night in Jul 2025

10/10 Excellent

Alper

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty fine
Stayed 1 night in Jul 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025

2/10 Terrible

John

I choose not to stay, as there was so much confusion at checkin. Also your ad states you have a shuttle service it did not state it was limited service, which did not match my needs.
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer

Stayed 1 night in Jul 2025

2/10 Terrible

Wade

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt Herndon as a Dulles Hub

I enjoyed my recent 1-night stay at Hyatt Place Herndon, Dulles Airport East. A spacious, comfy "standard" room, tasty "complimentary" (with room) breakfast. Elisha was kind and efficient on my check-in, Alexander helped me, with my mobility challenges (use crutches), by giving me a bit more time after the noon check-out to finish packing and load my car. This hotel is close to Dulles and the Innovation Center Metro. As such, reception and lobby always seem busy with "comings and goings" for flights. A popular place, for travelers to use this hotel to overnight. Economical long-term parking is available for them at this Hyatt. Wonder why the hotel charges $15 to park in large, almost vacant lot. I have booked/stayed at nearby hotels. Free to park.
Stayed 1 night in Jul 2025

2/10 Terrible

Hanane

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Richard A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to metro-station. Many restaurants within 1 mile of facility.
Stayed 1 night in Jul 2025

10/10 Excellent

Johanna

Stayed 1 night in Jul 2025

8/10 Good

Abdinur

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent shuttle service to the airport
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sami

Stayed 1 night in Jul 2025

4/10 Poor

HATIM

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Peter

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel show's it's age and poor shuttle service

Bed was comfortable, room was fairly clean, shower was OK. One of the elevators was out of service. Breakfast was not a hot breakfast when it opened. (Maybe the Hot showed up later) Biggest complaint was the shuttle service. Didn't know I had to Call for the shuttle from the airport. And the shuttle back to the airport for the time I needed was all booked up so I had to Uber.
Stayed 1 night in Jul 2025

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything everything
Stayed 2 nights in Jul 2025