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Citybox Helsinki

3.0 star property

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Photo gallery for Citybox Helsinki

Lobby sitting area
Lobby sitting area
Double Room | Pillowtop beds, desk, laptop workspace, soundproofing
Laundry room
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Kitchen
$81
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Place, Hakaniemi Market Square
    ‪3 min walk‬
  • Place, Helsinki Cathedral
    ‪16 min walk‬
  • Place, Senate Square
    ‪16 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪20 min drive‬

Room options

View all photos for Double Room

Double Room | Pillowtop beds, desk, laptop workspace, soundproofing

Double Room

9.0 out of 10
Wonderful
(20 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small) | Pillowtop beds, desk, laptop workspace, soundproofing

Double Room (Small)

9.4 out of 10
Exceptional
(65 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large) | Pillowtop beds, desk, laptop workspace, soundproofing

Double Room (Large)

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Pillowtop beds, desk, laptop workspace, soundproofing

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Loft Room

Family Loft Room | Pillowtop beds, desk, laptop workspace, soundproofing

Family Loft Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Room

Family Room | Pillowtop beds, desk, laptop workspace, soundproofing

Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room (6 persons)

Family Room (6 persons) | Pillowtop beds, desk, laptop workspace, soundproofing

Family Room (6 persons)

9.6 out of 10
Exceptional
(10 reviews)
  • 312 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite | Pillowtop beds, desk, laptop workspace, soundproofing

Junior Suite

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Citybox Helsinki

3-star Helsinki hotel, connected to a rail/subway station in Kallio
A microwave in a common area, a refrigerator in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and a banquet hall. Weekly housekeeping is available.
Citybox Helsinki offers 178 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.
Citybox Helsinki features a vending machine, laundry facilities, and express check-in. Public areas are equipped with complimentary wireless Internet access. This Helsinki hotel also offers express check-out, an elevator, and a microwave in a common area.

Citybox Helsinki is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per night

Property payment types

Important information

Optional extras

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 522 out of 710 reviews
Rating 8 - Good. 149 out of 710 reviews
Rating 6 - Okay. 24 out of 710 reviews
Rating 4 - Poor. 7 out of 710 reviews
Rating 2 - Terrible. 8 out of 710 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

GEORGIA R, HOPATCONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was modern and efficient. Bathrooms were great. Rooms are very basic and no tv.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Innovative hotel that works—the ironing room

New style hotel. The innovations work. Read the details. Read about the creators determinations on this concept.
Stayed 3 nights in Sep 2025

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Leo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is friendly and accommodating. Place is clean and accessible to any transportation and tourists spot.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot

Very clean and newly renovated hotel. Self check in and out is super easy. Would stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Georgia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Citybox is exactly as described--bare bones, clean, and comfortable. I did not use the laundry facilities or really engage with any staff except housekeeping, who kindly offered to help me with my bags when I was struggling to pull them all. The bed was comfortable, linens were clean, and the room was surprisingly spacious. My only real complaint was the water temperature didn't get quite hot enough for my liking, and I would have really appreciated if they had a sauna to match Finnish culture. It was about 15 minutes walking to the University of Helsinki campus and had a lot of grocery stores, cafes, and dining options nearby. Overall, this was a really great budget-friendly stay and kept me comfortable for 5 days.
Stayed 4 nights in Aug 2025

10/10 Excellent

MI SEUNG

Stayed 2 nights in Jul 2025

2/10 Terrible

Evan

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning did not work and I notified the front desk immediately. They would not refund my money, move rooms, or fix the issue and said “the manager is on vacation”
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly automated self service, but help is available. Breakfast buffet at Roasberg is excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Roanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was centrally located and very clean! It had all the amenities if you wanted to save some money and buy food and reheat it up.
Stayed 2 nights in Jul 2025

8/10 Good

Olivier

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rauno

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to check in and out, and to check luggauge - having computers keeps the price down. Help available when needed. Clean and comfortable beds.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vehicular access! Stay away!

The property is surrounded by a years-long major road construction project. Thus it is utterly inaccessible by car or taxi. This is not in any way communicated by the management. And there are no signs near the temporary "gangplank" to the hotel to indicate that one is going in the right direction. This complete lack of necessary communication is unacceptable! In my case, it resulted in two hours of wandering and an added taxi expense. Once inside, the hotel clerk was outstandingly helpful and friendly and the room was clean and comfortable. But the irresponsible behavior of the management cannot be forgiven or ignored. I must recommend not staying at this property!
Stayed 3 nights in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was impressive! The room was clean the common facilities were well kept. Very clean. The washing machine. The kitchen. Highly recommended! Will stay again if I visit Helsinki in the future
Stayed 3 nights in Jun 2025

10/10 Excellent

Mevhibe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful location to stay - with very easy links to market but also meeting venues.
Stayed 3 nights in May 2025

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and central location Very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

I love the CityBox brand and stay here whenever I am in Scandinavia. The room was excellent - without frills (minimalist in design) , and very comfortable. Location was ideal with the subway access in the building, and teams stopping almost across the street. Lots of dining options in the area as well as a lovely cafe that had breakfast. Would definitely stay again and recommend to friends. My only suggestion would be to clearly identify when cleaning is scheduled. My stay was 10 days long, and cleaning happened twice.
Stayed 10 nights in Jun 2025

10/10 Excellent

MILES

Stayed 2 nights in Jun 2025

10/10 Excellent

Guitze

Stayed 4 nights in Jun 2025

10/10 Excellent

Tayla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a great location to stay at. Rooms were tidy aha good for short stays. Shared kitchen was great for breakfast and dinner.
Stayed 2 nights in Jun 2025