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Get an overview of this hotel
Helen hotel close to Chattahoochee National Forest

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Smoke-free property
24-hour front desk

Location

Situated in the mountains, this hotel is 0.3 mi (0.4 km) from Helen Festhalle and 1.3 mi (2.1 km) from Chattahoochee National Forest. Helen Arts & Heritage Center and Unicoi Hill Park are also within 10 minutes.

Hotel Features

Along with an indoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a 24-hour front desk are onsite.

Room Amenities

All 58 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Hydromassage showerheads, coffee makers, and free local calls are among the other amenities available to guests.

Languages Spoken

  • English

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SureStay Hotel by Best Western Helen Downtown

8396 S Main St, Helen, GA 30545

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 AM

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Hotel Names

  • Helen Ga Super 8
  • SureStay Helen Downtown
  • Super 8 Motel Helen Ga
  • Super 8 Helen Ga Motel
  • Super 8 Helen Ga Hotel
  • Helen Super Eight
  • Super Eight Helen
  • Helen Super 8 Hotel
  • SureStay Hotel Helen Downtown Best Western
  • SureStay Helen Downtown Best Western
  • SureStay Hotel Best Western Helen Downtown
  • SureStay Best Western Helen Downtown
  • SureStay Hotel Helen Downtown by Best Western
  • Surestay By Best Helen Helen
  • SureStay Hotel by Best Western Helen Downtown Hotel
  • SureStay Hotel by Best Western Helen Downtown Helen
  • SureStay Hotel by Best Western Helen Downtown Hotel Helen

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, coffee/tea in a common area, and a television in a common area. Complimentary self parking is available on site.

SureStay Hotel by Best Western Helen Downtown is a smoke-free property.

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Snack bar/deli
  • Shared microwave
  • Shared refrigerator
  • Indoor pool
  • 24-hour front desk
  • Total number of rooms - 58
  • Television in common areas
  • Free self parking
  • Number of floors - 2
  • Free WiFi
  • Number of buildings/towers - 2
  • Smoke-free property

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave

Room Amenities

SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Microwave
  • Access via exterior corridors
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Raised toilet seat

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rafting nearby

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