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Quality Inn Downtown Helen

Property class: 2.5

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Free daily continental breakfast
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$73
includes taxes & fees
Apr 26 - Apr 27

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi Hill Park
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪6 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(40 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(50 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Downtown Helen

Helen hotel walkable to Unicoi State Park
Self parking, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station, and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, barbecue grills, and a vending machine. Parking is available onsite for a surcharge.

Quality Inn Downtown Helen has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Tara

Traveled with group
Disliked: Amenities
Location to downtown was the only thing I would said was standout about this property
Stayed 3 nights in Jan 2026

2/10 Terrible

Katie

Liked: Cleanliness, staff & service
Disliked: Amenities
Our stay as fine until 7:30am on Monday, the day we were checking out. We were woken up by what sounded like a herd of elephants dancing on the roof. Our top floor room was literally shaking. When I called the front desk, a lady told me that the roof was being replaced and that they weren’t supposed to start until 11:00 (checkout time), but the manager told them to come earlier. We were never notified about the construction. Had we been notified, I would have stayed somewhere else so we could enjoy sleeping in on our vacation. Due to the noise, we were forced to get up early and checkout early. I feel like they should have notified guests that there would be construction going on so that guests could make an informed decision as to whether they wanted to be scared awake or stay somewhere else where they could enjoy the room they rented.
Stayed 2 nights in Jan 2026

2/10 Terrible

Joey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No they did roof repairs on the building that we stayed in and the shingles fell off the roof on to our car we were woke up this morning bye construction workers working on the roof sounded like the building was going to fall down go outside see the shingles on my car go to the office to complain and he tells me that because it's enough season they were trying to fix the roof we should have been told so we could move our cars and we could have been prepared to be woke up by hammering and work on the roof they totally ruined our vacation
Stayed 2 nights in Jan 2026

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
El cuarto completamente renovado y limpio y el personal muy amable trataré de quedarme una noche más muy bonito Helen
Stayed 3 nights in Jan 2026

10/10 Excellent

bruce

Stayed 2 nights in Oct 2025

2/10 Terrible

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Extremely disappointing stay. Location and hotel was fine. The TV had only a firestick. Couldn't see any news local or national. Lame choices. Almost didn't survive, After a long day of enjoying the area you want to relax and nope! Basically no TV for $100 per night.
Stayed 1 night in Jan 2026

8/10 Good

Sheyla

Traveled with partner
Liked: Cleanliness
Clean room, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Ceceilia

Stayed 3 nights in Dec 2025

8/10 Good

Maria

Traveled with group
Liked: Room comfort
I have to pay for the parking Breakfast limited Staff friendly Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, perfect location
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Geiza

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean, great location
Stayed 2 nights in Dec 2025

2/10 Terrible

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Midiala

Liked: Cleanliness, amenities, property conditions & facilities
The place is perfect, clean and confy
Stayed 1 night in Dec 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Stayed 2 nights in Dec 2025

10/10 Excellent

Yandira

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was perfect 👌
Stayed 1 night in Dec 2025

10/10 Excellent

Elwin, Lakeland

Liked: Cleanliness, amenities, property conditions & facilities
This has been one of good stays of Quality Inn. I was hesitant at first due to prior expiernces but the staff was friendly great location!
Stayed 1 night in Dec 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
No issues. Front desk staff was great.
Stayed 1 night in Nov 2025

2/10 Terrible

Santhosh

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room is not as expected. See lot of hairs in cot. The pillow is not clean and some bad smell.
Stayed 1 night in Dec 2025

6/10 Okay

elmer

Traveled with family and small children
Disliked: Amenities
The breakfast consisted of toast , bagels, cereal or waffles. No bacon no sausage and no eggs. I selected this location because i wanted to have breakfast without leaving the hotel. Disappointed, also there was a few charges on my credit card for snacks that i did not take, they said it was charged to my room by mistake. Should have been an easy fix, however the lady at the front desk claimed she didn't have the authority to fix the issue.
Stayed 2 nights in Dec 2025

8/10 Good

Limaris

Traveled with family
Liked: Cleanliness, staff & service
Clean rooms, excellent staff, breakfast could include hot proteins.
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well thought out. Clean room, nice outdoor area, good parking and very friendly staff.
Stayed 2 nights in Dec 2025