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Quality Inn Downtown Helen

2.5 star property

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Exterior
Lobby
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
$107
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Unicoi State Park
    ‪5 min walk‬
  • Helen Festhalle
    ‪7 min walk‬
  • Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(33 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(39 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About this property

Quality Inn Downtown Helen

Helen hotel walkable to Unicoi State Park
Self parking, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station, and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, barbecue grills, and a vending machine. Parking is available onsite for a surcharge.

Quality Inn Downtown Helen has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 359 out of 983 reviews
Rating 8 - Good. 297 out of 983 reviews
Rating 6 - Okay. 167 out of 983 reviews
Rating 4 - Poor. 85 out of 983 reviews
Rating 2 - Terrible. 75 out of 983 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walkable to everything-good value.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice older hotel walkable for town good parking. No cable tv Wi-Fi only unusable for me ( 70 not high tech ), shower curtain rod was almost off the wall breakfast and coffee nothing special and a parking charge I don’t understand at all ? Plenty of hotels in town I don’t think I would stay there again
Stayed 2 nights in May 2025

6/10 Okay

Nancy

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mary, MYRTLE BEACH

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Best staff, friendly and outstanding! Great location everything is within in walking distance!
Stayed 2 nights in May 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The downtown area was just 2 blocks away from the hotel - very convenient.
Stayed 2 nights in May 2025

10/10 Excellent

CHRISTOPHER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to everything! Clean rooms staff are very helpful!!
Stayed 3 nights in May 2025

8/10 Good

Vinayak

Traveled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

ALICIA

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near every walking distance to shops and restaurants and coffee shop. excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Morgana

Stayed 3 nights in May 2025

8/10 Good

Ceth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look updated Staff is nice. Didn’t know they charge five dollars for parking though, but that’s not bad for one day.
Stayed 1 night in May 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Harmony

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very friendly. Old buildings, but close as you can get to everything.
Stayed 1 night in May 2025

10/10 Excellent

Kaylin

Stayed 2 nights in Apr 2025

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was recently remodeled,looked good and clean. did not upgrade shower faucet, condition was poor. Tub was very slippery with no mat. I consider this dangerous. Was overall good room for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Updated showers would make a huge difference.
Stayed 1 night in Apr 2025

10/10 Excellent

Flor, Conway sc

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place! Unfortunately the pool was close
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
After check in we went to assigned room (110) and the previous guest smoke in the room. 2 employees came to our rescue, try to clean the room, but the cigarette smell was too strong. We got a different room (131). Everything was fine until we check out this morning. Front desk Ms Lynn was absolutely unkind. I walked in with a small cooler and request ice, since the ice machine isn't working. She offer me a cup!!! of ice, or suggest to go somewhere else and buy a bag. That small cooler is to keep cool our dog food. She didnt even ask or tried at least to be empathetic. A small bag of ice would have been enough. Thank God for the housekeeping lady who helped us. Ms Lynn check us out, walked away from the front desk and left. No receipt. Customer service ZERO. Hospitality at it worse. Then, when i checked my credit card i have 3 charges from the hotel. Called the hotel, waiting on them to call me back. The Quiñones family
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Rooms in beautiful condition and clean as a whistle. Front Desk Clerk was so nice and helpful and location to walk downtown is fantastic. Will definitely be staying there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible to areas shopping and dinning
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time staying here. Great location to walk to everything in Helen.
Stayed 3 nights in Apr 2025

10/10 Excellent

EBONIE

Stayed 3 nights in Apr 2025

6/10 Okay

Iris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

CATHERINE, Casselberry

Traveled with family
Liked: Amenities, property conditions & facilities
We loved that it was walking distance to shops and dining .
Stayed 1 night in Mar 2025