Hampton Inn Helen

2.5 star property

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Photo gallery for Hampton Inn Helen

Exterior
32-inch LCD TV with cable channels, TV
King Study Riverview | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Free daily buffet breakfast
Minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$117
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
147 Unicoi Street, Helen, GA, 30545
  • Place, Charlemagne's Kingdom
    ‪2 min walk‬
  • Place, Helen Arts & Heritage Center
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

Oversized King Room with Whirlpool and Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

King Study

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

King Study Riverview

9.8 out of 10
Exceptional
(10 reviews)
  • 200 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Two Queen Studio Room

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom King Suite with Whirlpool

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room Room with Roll In Shower

  • Sleeps 2

King two room Suite

8.8 out of 10
Excellent
(16 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Two Queen Standard Room

8.8 out of 10
Excellent
(32 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Two Queen Standard Room Riverview

9.0 out of 10
Wonderful
(54 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Two Double Room with River View

  • Sleeps 4

Two Double Room

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Study King Room with Sofa Bed

  • Sleeps 3

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About this property

Hampton Inn Helen

Helen hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bred fast was good and the room was clean and comfortable
Stayed 1 night in Sep 2025

6/10 Okay

Eugene

Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, friendly staff, walking distance from all the shops and restaurants. Water access, fire pit, waterside chairs, extremely peaceful at night. Beautiful location and atmosphere. Will be back!
Stayed 1 night in Sep 2025

2/10 Terrible

Silvia

Traveled with group, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Real PET Friendly Hotel….in my room I found 2 coch-roaches, Spiders and flies. Upon arrival to the room, found a roach desd roach, then a roach crawling on the cieling. I complaciendo to the evening Clerk “Erika McDonnell. She said, “I will let my supervisor know”. I insisted she call her supervisor. I then spoke with Hannh Helms who promised a “Deep and thorough CLEANING of the room since there were no vacancies. We left the next morning and retornes in the evening and to our surprise “NO ONE HAD EVEN ENTERED THE ROOM, for it was in tacked, as how we had left it. I calmly spoke with Hannah again, to which she said, “My house keeping crew told me (it was taken card of) and again no one present in the evening to clean. Hannah appologized and offered 1 free night in any Hampton Inn hotel, to which I said, “What makes you think we would ever stay in a Hampton Inn again. I Am not mad that there were ROACHES, SPIDERS, and FLIES in the room. I am mad because no one cared enough to even check. In the 4 days we were there only Erika steped in the room once because I insisted for her to see that “House keeping” did not even take care of the room. I do not want compensation, I want a call from Corporate before I publish this in social media… I drope all day and just got home 09/21/25 00:26
Stayed 4 nights in Sep 2025

10/10 Excellent

Kathi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for our anniversary. Every employee I encountered was friendly and helpful. Very clean room
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was wonderful. It was a very nice .
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm fresh cookies out until 10pm, beautiful creek, and lovely staff. Room was perfect for the trip with plenty of counter space, mirrors, and minifridge/ microwave
Stayed 2 nights in Sep 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel. It was very convenient to everything.
Stayed 2 nights in Sep 2025

8/10 Good

Valorie, Millen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! Once we were checked in, we were able to walk everywhere downtown, which was very convenient considering it was the first day of Oktoberfest!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing in the woods in the heart of Helen!

Beautiful view over the River… We sat out on the swing by the River and just enjoyed the moment!
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved, Helen, Georgia! Hampton Inn definitely will stay there again
Stayed 2 nights in Jul 2025

6/10 Okay

Stanley, Melbourne

Stayed 2 nights in Jul 2025

10/10 Excellent

Coralia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pleace

Always a great place; I appreciated the renovations they are making. Keep up the good work.
Stayed 2 nights in Aug 2025

10/10 Excellent

BriAnna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was phenomenal!!! They were incredibly friendly and accommodating. Everyone went above and beyond to ensure our stay was as comfortable and easy as possible. 11 out of 10 for them!
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit!
Stayed 2 nights in Aug 2025

6/10 Okay

Jeanna

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Gross

Not like any Hilton/Hampton I’ve been to. It was under renovations, but our room was “finished” Ugly carpet and poor renovation. No bathroom fans. Thought it was broken, but was told it’s ventilation and no fans. The poop smells and shower humidity lingered. Bring toilet spray if you have a teenage boy lol. The room was really spacious! The doors don’t shut. Just won’t be back, had an icky motel 6 vibe.
Stayed 3 nights in Aug 2025

6/10 Okay

hilvic

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 3 nights in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look forward to the renovations that are in progress to be completed. Still enjoyed the stay...no issues with upgrades in progress.
Stayed 1 night in Aug 2025

8/10 Good

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Sherri

Stayed 1 night in Aug 2025

8/10 Good

Shelli

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great results soon.

Hotel was going through a needed remodel. Nothing was inconvenient , but some area's were in a understandable and necessary mess. No problems , just need patience and understanding for good results. We had a really good view from our room of the river.
Stayed 2 nights in Aug 2025

4/10 Poor

Wolfe

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Had a room on the first floor sadly with renovations starting early in the morning. Tapping, workers talking, glue smell was a great way to wake up. Please if you’re renovating on the first floor try not to put guests on the first floor.
Stayed 1 night in Jul 2025