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Heiligenstadt in Oberfranken Vacation Packages

Quaint German Hotel. Great restaurant. We had a fantastic dinner the night of check-in. Unfortunately, we did not stay as we encountered what looked like cockroaches in our room and when we approached the front desk were told "they are not cockroaches" "they are wood bugs from the garden". In this day and age with the internet giving identification capabilities instantly I read "cockroach" and was on the way out. The girl at the front desk then gave me a room in the front of the Hotel w/o a "Garden Room" window. This room had been smoked in and with my asthmatic condition I could not stay especially when I found the same bugs under my nightstand. Come to find out (when I got back stateside) these are Ectobius vittiventris. the Amber Wood Cockroach, Amber Forest Cockroach, or Garden Cockroach. Which are not a storage pest, and completely harmless to humans as they feed only on decomposing plant. Without window screens and no A/C they will be there. I went back the next morning (after finding a great clean bugless hotel at midnight a short drive away) asking for a refund and was summarily dismissed and denied. I did not stay in the Hotel nor eat the "great breakfast" I paid for. Had the management (very combatant) not been insistent the bugs were not cockroaches; and better informed me, I would have stayed and not lost close to a thousand dollars!

The property was great, the staff are wonderful and it’s always a pleasure to stay here.

Right by the old city

Conveniently located to local transportation. AC!! Comfortable beds and pillows.

Staffs are nice. Not enough amenities . I had to kill cockroach

Upgraded for free, nice room, good amenities including sauna

The hotel is very conveniently located right on the shoreline of the Chiemsee & near the boats that ferry to the castle island. There is also a really good steakhouse (Maximillian) connected to the hotel. The beds & pillows are the most comfortable we've had in Germany. If you're staying in Prien am Chiemsee, this is the best!