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The staff. Phyllis/Patricia. Was wonderful, .efficient, and so absolutely nice. The pillows were a little hard but overall, things were great

We did enjoy our stay as it was a beautiful apartment with a gorgeous view. Very clean upon check-in. 3 adults stayed 4 nights. A few opportunities for improvement: --Numbers to apartment door code in welcome email were transposed, maintenance assisted with access to apartment. --Toilet in "master" bedroom was quite slow/clogged. I emailed evening we arrived and with no response by afternoon next day I called. Toilet was snaked shortly afterwards but never really flushed normally, so we just used the smaller bathroom's toilet. --No hair dryers in apartment per website listing --No soap/shampoo/toiletries in apartment per website listing. --One washcloth upon check-in. Received extra next day when toilet snaked. --Hand soap only in smaller bathroom. --Oven did not work, appeared to not be connected to electricity. Did not attempt to use stove top. Microwave worked. --Recessed lights in kitchen area flickered a lot - We just left them off. It would be very helpful to have a booklet with how to operate curtains, thermostat, TV, where the fitness facility was located, etc (as other -------- or other short stay locations have). It seemed the electric curtains could only be all the way opened or closed. The maintenance man was very friendly and quite cordial, and I appreciated his quick response both times I called for assistance. I would stay again if these "minor" inconveniences were addressed and they would not not occur again.

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Great place to stay. Shuttle to the airport is excellent