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Aparthotel

Somerset Grand Hanoi

4.5 star property

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Photo gallery for Somerset Grand Hanoi

Outdoor pool
Property amenity
Garden
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Kitchen
  • Dryer
  • Washer
  • Pet friendly
  • Bar
$113
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪10 min walk‬
  • Hanoi Old Town Night Market
    ‪15 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

Premier Twin Room, 1 Bedroom

  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Premier Room, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

Somerset Grand Hanoi

4.5-star aparthotel in Hoan Kiem
3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include a balcony and a DVD player.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Somerset Grand Hanoi provides a hot tub and a sauna. Dining is available at one of the aparthotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center, a meeting room, and limo/town car service. This luxury aparthotel also offers a fitness center, a vending machine, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Somerset Grand Hanoi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • Playground
  • Supervised activities for children (surcharge)

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 284,000 for adults and VND 142,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 750,000 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business center
  • Conference center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • 2 pets total (up to 22 lbs per pet)
  • Fee: VND 577,500 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city center
  • Near a train station

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Gym
  • Pickleball
  • Shopping mall
  • Supervised activities for children
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 185 units
  • 25 floors
  • Banquet hall
  • Bicycle rentals
  • Built in 1997
  • Energy-saving switches in guestrooms
  • Recycling
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 577500 per pet, per night
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 750000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 284000 for adults and VND 142000 for children
  • Airport shuttle fee: VND 1790000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 1790000 (roundtrip), (up to 11 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Somerset Grand Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1053 reviews
Rating 8 - Good. 350 out of 1053 reviews
Rating 6 - Okay. 59 out of 1053 reviews
Rating 4 - Poor. 22 out of 1053 reviews
Rating 2 - Terrible. 6 out of 1053 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 1 night in Apr 2025

8/10 Good

Tau Chuin

Traveled with family
Liked: Cleanliness, room comfort

Simple and comfortable

Great location and wonderful for large groups.
Stayed 2 nights in Jan 2025

8/10 Good

Lynne

Traveled with family
Liked: Cleanliness, amenities
This property was in a great location with lots of options activities and food options neat by. However the rooms are very dated and need to be modernised, but for the price great stay. Room was quiet, clean and spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed as a family and loved the apartment size. Also convenient to have a kitchen.
Stayed 4 nights in Apr 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay with kids out of the hustle of the old quarter. Large pool area, table tennis pool and spacious rooms. Location only a short walk or taxi from prominent spots. Pick up drop off from airport was aldo excellent. Pool and dining staff excellent and always interacted with the kids.
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Good location & big rooms

Good location. The rooms are a bit dated but overall good place with plenty of space and great to have a washing machine. The aircon was quite smelly and probably needs cleaning
Stayed 4 nights in Apr 2025

4/10 Poor

Shin

Business traveler
Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hoang

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location; easy to get around, many restaurants in the area. Definitely will stay again when coming back to Ha Noi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Denise, Tacoma

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great customer seẻvices, big room,
Stayed 1 night in Mar 2025

8/10 Good

ANAND

Traveled with family
Liked: Room comfort

Dated but still decent

Pros: Large and comfortable room. Great for a family to spread out and have a baby sleep in another room. Friendly staff. Decent location with lots of eating options near by. Comfortable and functional room. Cons: The hotel and room just looked a bit dated and tatty. A bit or repainting and cleaning the bathroom tiles would help.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ewan

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Alana

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Property is very clean, the staff are friendly and helpful. Breakfast has a good choice of food. The hotel is located close to eateries and attractions. The pool was too cold to use, but the playground, tennis court, gym and steam room were all in good condition.
Stayed 5 nights in Jan 2025

10/10 Excellent

Yong-Long

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort

Great central location

Location next to Hao Lo Prison and it's walking distance to many things like train street, Hoan Kiem Lake, Ho Chi Minh Mosoleum, Imperial Citadel, temple of literature etc. if you don't mind up to 15minute walk. You can hear some stret traffic. Was particularly bad when Vietnam won the ASEAN world cup against Thailand... Obviously good if you wanted to party in the streets with the locals.
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, room comfort

Wonderful Stay!

Wonderful location, excellent service, spacious Executive 2BR Apartment!
Stayed 3 nights in Jan 2025

10/10 Excellent

Theodora

Traveled with family
Liked: Cleanliness, room comfort

Family stay

Spacious, clean hotel in a great location. Accommodating to any requests. The washing machine in the unit was fabulous. Would recommend.
Stayed 6 nights in Jan 2025

6/10 Okay

Tau Chuin

Traveled with family
Liked: Room comfort

Needs improvements

The hotel windows were in very bad conditions and not sealed properly allowing lots of street noise coming in. Our room hot showers were also not functioning properly and hardly had any hot water.
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, room comfort

Excellent stay in Hanoi

Wonderful stay at spacious 2BR serviced apartment in a convenient location in Hanoi. They even had a small birthday cake waiting for me in the refrigerator :-) The front desk staff were friendly and helpful, and stored our large luggage for us while we left for an overnight trip to Ha Long Bay. The beds are comfortable, the views are spectacular, and the apartment is very spacious. Walking distance to Hoan Kiem Lake, Old Quarter, Military Museum, HCM Mausoleum, and tons of restaurants and bars. Cant wait to stay in Somerset Grand Hanoi again!
Stayed 1 night in Jan 2025

8/10 Good

SAY KEE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Provision of a big water dispenser cutting down on plastic bottles.
Stayed 6 nights in Dec 2024

6/10 Okay

Rosalie

Traveled with family

Spacious but worn out

This hotel is 30 years old. Very spacious family room with 2 bedrooms, but it is pretty worn out. We stayed on the 10th floor, and we could still hear the loud traffic noises from the streets. Also, there are no frames for the windows. It is extremely dangerous if you have children.
Stayed 4 nights in Dec 2024

10/10 Excellent

Siu Hung

Liked: Cleanliness, room comfort

Overall it is comfortable.

The room is spacious and the view is very beautiful. The sink in kitchen got some smell.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great location and excellent size for family of 4
Stayed 1 night in Dec 2024

8/10 Good

Maureen

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Anshul

Traveled with family
Liked: Cleanliness, room comfort

Superb

Great stay in a great location! Go for it
Stayed 1 night in Oct 2024