Standard Room, 2 Twin Beds, Non Smoking, City View
Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$117*
Per night/room
Jun 22 - Jun 23
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Sheraton Hanoi West features an outdoor pool and a 24-hour health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities consist of a 24-hour business center and 10 meeting rooms. Event facilities measuring 4499 square feet (418 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a sauna, and a library. Complimentary secured self parking is available on site.
Sheraton Hanoi West has designated areas for smoking.
- Library
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Secured parking
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Conference space size (meters) - 418
- Number of meeting rooms - 10
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Total number of rooms - 520
- Number of floors - 25
- Number of buildings/towers - 2
- 24-hour health club
- Barbecue grill(s)
- Coffee/tea in common areas
- Designer stores on site
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2010
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (free)
- Children's club (surcharge)
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 4499
- Ballroom
- Banquet hall
- Laundry facilities
- 24-hour fitness facilities
- Carport
- Wedding services
- Garden
- Multilingual staff
- Off-street parking
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Children's club (free)
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
- Free cribs/infant beds
Room Amenities
Sheraton Hanoi West offers 520 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Wheelchair accessible
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Pay movies
- Turndown service
- Free bottled water
- Bidet
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Separate bathtub and shower
- Cable TV service
- Free WiFi
- Free wired internet
- Individually furnished
- Individually decorated
- Pillow menu
- LCD TV
- TV size: 50
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Wardrobe or closet
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Market Café - Overlooking the garden, this restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Sky Bar - Onsite rooftop bar. Open daily.
Lobby Lounge - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
- Number of treatment rooms 16
- Outdoor treatment areas
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Steam room in spa
- Minimum age to access spa is 5
- Thai massage
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible concierge desk
- Assistive listening devices available
- Braille or raised signage
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Casino nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Resort fee (January 19 - December 31): USD 45 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately USD 21.5 to 22 for adults, and USD 10.5 to 11 for children
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and 9:00 PM
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 46.2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Car not required
Security system
UnionPay
Staffed front desk
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Cashless transactions are available
LGBTQ friendly
Smoke detector
Service animals not allowed
Reservation might be required for some facilities onsite
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 46.2 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Crowne Plaza Hanoi West
- Crowne Plaza Hotel Hanoi West
- Crowne Plaza West Hanoi
- Crowne Plaza West Hanoi Hotel Hanoi
- Crowne Plaza West Hanoi Hotel
- Crowne Plaza West Hanoi
- Hyatt Regency West Hanoi
- Sheraton Hanoi West Hotel
- Sheraton Hanoi West Hanoi
- Sheraton Hanoi West Hotel Hanoi
Hotel Reviews
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