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Tru by Hilton Hanoi Station

3.5 star property

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Photo gallery for Tru by Hilton Hanoi Station

Exterior
Breakfast, lunch, dinner served; Fusion cuisine
Breakfast, lunch, dinner served; Fusion cuisine
Fitness facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
115 Tran Hung Dao Street, Hoan Kiem District, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪16 min walk‬
  • Hoan Kiem Lake
    ‪19 min walk‬
  • Hanoi Old Town Night Market
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, desk, free WiFi

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, minibar, desk, free WiFi

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, minibar, desk, free WiFi

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, desk, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Hanoi Station

3.5-star hotel in Hoan Kiem
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Tru by Hilton Hanoi Station offers 129 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Tru by Hilton Hanoi Station has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
JO247 Lounge - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JO247 Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 500000 (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

SOJO Hotel Ga Hanoi
Tru By Hilton Hanoi Hanoi
Tru by Hilton Hanoi Station Hotel
Tru by Hilton Hanoi Station Hanoi
Tru by Hilton Hanoi Station Hotel Hanoi

Tru by Hilton Hanoi Station Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 111 reviews
Rating 8 - Good. 29 out of 111 reviews
Rating 6 - Okay. 9 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you need to be near the Railway station. We booked a room just to rest between flying into Hanoi and taking a night train to Sapa but I would definitely find it comfortable to stay a night or two. Room is small but very efficient use of space and comfortable. Staff are lovely.
Stayed 1 night in Jan 2025

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Key card to our room stopped working the 2nd day we were there and had to wait for the mechanic to fix it. There are only 2 elevators and one kept breaking down; being on the 18th floor meant that was a hassle. Other than that, it was clean. Its right accross the street from the train station and there is a lot of construction right next to the hotel so it can be a bit loud. Adequate accommodation for the price and is walkable to various historic sites.
Stayed 6 nights in Dec 2024

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

Check room location

Lovely hotel but to noisy from the train station announcements going past 10 pm and starting at 4:15am, floor 5 opposite train station avoid. Thought we would have a better room for staying 4 nights. Couldn’t be bothered to complain as was to late in day when realised and everything unpacked. Everything else spot on
Stayed 4 nights in Dec 2024

8/10 Good

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Modern design hotel and rooms. Electric shades on the panoramic windows and spacious room Staff. There is active construction site next to the building. My request to change a room to a one on higher floor was granted with understanding and without any objections. Con: Location.
Stayed 1 night in Dec 2024

10/10 Excellent

cameron

Stayed 1 night in Nov 2024

10/10 Excellent

hiu fai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One minute walk to train station!
Stayed 1 night in Dec 2024

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfort at its best

The room is comfortable,, clean and functional. The Hotel itself is just a 10 steps walking distance to the train station. The food is truly amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is is modern, quick check and opposite the railway station, convenient. The staff appears to be all young people, all extremely helpful, i would certainly stay here again my next visit to Hanoi Train street 5- 10 minutes walk and the old quarter depending on you're speed. Only one thing the rail and the hangers wear sticky, which didn't meet the rest of the excellent standard
Stayed 4 nights in Dec 2024

2/10 Terrible

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Avoid till the constructiom is over

The adjacent building is beeing constructed. They work at night in hanoi so dont expect to sleep excepted if you have earplug. You should definitly avoid that hotel till 2026 or when the construction is finished. Neverless, the staff is amazing. The location is great and the breakfast ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The universal plugs for everu kind of socket as a dream
Stayed 1 night in Oct 2024

10/10 Excellent

Peter, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel because it was just across the street from the train station. The room was on th 18th floor and I was WOWED by the view. A very busy and nice place overall.
Stayed 4 nights in Oct 2024

10/10 Excellent

Haviel

Stayed 6 nights in Sep 2024

6/10 Okay

Minh

Traveled with family
Disliked: Staff & service
Very Good no complaints
Stayed 4 nights in Sep 2024

8/10 Good

Benjamin Zhaochuan Yiptong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
staff were friendly and helpful. the breakfast selection were quite limited though
Stayed 5 nights in Sep 2024

8/10 Good

Shiew Cheung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new, clean & modern. The only negative is the room acoustics.
Stayed 4 nights in Jul 2024

8/10 Good

CHAU, HO CHI MINH

Stayed 3 nights in Feb 2024

10/10 Excellent

Chloe

Stayed 2 nights in May 2024

10/10 Excellent

YOUNGRAN

Stayed 3 nights in May 2024

10/10 Excellent

Sunyao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Minh-Tan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cosy hotel. Price is not too steep. Overall very satisfied.
Stayed 1 night in Mar 2024

10/10 Excellent

Yohanes

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is still not too far from the old quarter but still very quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Yohanes

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is still not too far from the old quarter but still very quiet
Stayed 2 nights in Dec 2023

8/10 Good

liv

Traveled with partner
Disliked: Cleanliness
They was road works getting done outside our room. The crane was there all night which couldn’t be helped but did ruin the stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter, EDMONTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this hotel as a place to relax for the day prior to taking the overnight train. It was incredibly convenient as we could see the station across the street from our room. We really liked to have access to both washing machines as we had just returned from a 3-day cruise and needed to do laundry quickly. I would recommend this hotel especially to young adults and those looking for modern design rooms.
Stayed 1 night in Dec 2023