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Rex Hanoi Hotel

4.0 star property

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Photo gallery for Rex Hanoi Hotel

Front of property
Bar (on property)
Bar (on property)
Reception
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
$81
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
42-44 Gia Ngu, Hang Bac, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (no window)

Superior Room, 1 King Bed (no window) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (no window)

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(13 reviews)
  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Double Room, City View

Royal Double Room, City View | View from room

Royal Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Twin Beds, City View

Junior Room, 2 Twin Beds, City View | Minibar, in-room safe, desk, laptop workspace

Junior Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, City View (With View)

Street view

Premier Twin Room, City View (With View)

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room (With View)

Minibar, in-room safe, desk, laptop workspace

Premier Double Room (With View)

8.0 out of 10
Very good
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Rex Hanoi Hotel

4-star Hanoi hotel, connected to a shopping center in Old Quarter
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Rex Hanoi Hotel offers 70 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Rex Hanoi Hotel features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. A total renovation of this property was completed in October 2022.

Rex Hanoi Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Rex Hanoi Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Handrails in stairways (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 650000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 570000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number CÓ

We should mention

Pool access available from 6:30 AM to 9:30 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Rex Hanoi
Rex Hanoi Hotel Hotel
Rex Hanoi Hotel Hanoi
Rex Hanoi Hotel Hotel Hanoi

Reviews

Rex Hanoi Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 417 reviews
Rating 8 - Good. 116 out of 417 reviews
Rating 6 - Okay. 46 out of 417 reviews
Rating 4 - Poor. 4 out of 417 reviews
Rating 2 - Terrible. 6 out of 417 reviews

Reviews

10/10 Excellent

Karolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family we enjoyed our stay at the Rex Hanoi. It provided great options for breakfast. Rooms were clean and had what we required. Proximity in Old Quarter was just perfect. Surrounded by everything that was needed for our trip.
Stayed 5 nights in Sep 2025

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning place, and perfect for the Old Quarter, for it's bars and restaurants. 45 mins from airport
Stayed 3 nights in Sep 2025

8/10 Good

Tee Long

Traveled with partner
Liked: Amenities
Breakfast is good and nice dinning area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tony

Stayed 4 nights in Jul 2025

6/10 Okay

Joice

Traveled with partner
Liked: Staff & service
The junior suite was quite small and hotel is small in general but that looks to be the case for most hotels in the Old Quarter. Similar to European hotels. Location is very central in the Old Quarter. Walkable to some of the attractions near the Lake.
Stayed 2 nights in Aug 2025

4/10 Poor

Nitasha

Disliked: Cleanliness, room comfort

Looks can be deceiving

The staff is nice but the hotel is run down. The lobby can fool you. Once we got into our room it was dirty and run down. The floor/carpet looked like it had not been vacuumed with toe nail clippings around the bathroom. There were little tiny bugs I kept finding. Not a comfortable stay at all
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Stayed 3 nights in Aug 2025

10/10 Excellent

Jack

Stayed 3 nights in Aug 2025

10/10 Excellent

LEONIE, Chiang Mai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice buffet breakfast, and a games room and indoor pool. There is a beautiful view from the bar on the rooftop. And it’s a lovely and quiet place to sit in the mornings if you’re up early. Comfy room and bed. A fantastic shower too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah, Wigan

Stayed 2 nights in Jul 2025

10/10 Excellent

Wynoma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Rex Hanoi. The manager Ms Nguyen was so friendly and helpful. The staff were also amazing and the complimentary breakfast was enjoyable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven, Warrenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's literally in the middle of the town where all the action takes place. A short 5-10 minute walk to beer street if you want to party at night and right next to the shopping/main circle/waterfront area, and on the weekends less than a minute away from the night market. There is a small pool and billiards/foosball table upstairs though the room gets kind of hot at times. The hotel staff is extremely accommodating and very nice with any requests that we had. If you're closer to the ground floors you may end up hearing typical noise, bike horns, music from outside at night, but you're in Vietnam so that's pretty normal.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Hannie and Rose were amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position with great staff.

This is the third time that I have stayed at Rex Hanoi, the staff are fantastic, especially Rose at reception, nothing is too much trouble for her. She helped us rearrange our room without any hassles. Hotel is in a great position near the lake. Try for a higher room as street noise can be a bit loud from the lower floors.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah, Wigan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lication and the staff are unbelievably lovely. Definitely recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lou-An

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Stayed 3 nights in Jul 2025

6/10 Okay

Vanessa

Liked: Staff & service, amenities
Hotel is quite tired. In need of update. Shower cubicle drains was was blocked several times.
Stayed 5 nights in Apr 2025

10/10 Excellent

Israel L

Liked: Cleanliness, staff & service, property conditions & facilities
Great comfortable bed and location. Near everything. Good service
Stayed 3 nights in Jun 2025

10/10 Excellent

Khoi

Stayed 1 night in Jun 2025

8/10 Good

Hoang Dinh

Liked: Cleanliness, amenities, property conditions & facilities
Very good and safe.
Stayed 6 nights in Jun 2025

4/10 Poor

Nick

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are very small compared to pictures show on website. Property is very old and run down. Would not recommend family staying there
Stayed 1 night in Jun 2025

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kerrie, Castlemaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet staff and the Level were all great. The pool was refreshing after a day in the heat
Stayed 1 night in Jun 2025

10/10 Excellent

Robinder Pal Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is ideal if you want to stay in heart of the City and experience the culture Upon arrival, you receive a welcome drink. The staff are really friendly, extremely helpful and will offer advise on where the best places to go (if your struggling on what places to visit.) Would definitely recommend staying here
Stayed 4 nights in May 2025