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Mercy Hotel

2.5 star property

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Room options

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Free minibar items, desk, blackout drapes, soundproofing

Standard Double Room Single Use

  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Living area | 24-inch flat-screen TV with cable channels, TV

Standard Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Panoramic Double or Twin Room

Panoramic Double or Twin Room | Free minibar items, desk, blackout drapes, soundproofing

Panoramic Double or Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Panoramic Double or Twin Room

Panoramic Double or Twin Room | Free minibar items, desk, blackout drapes, soundproofing

Panoramic Double or Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room Single Use

Free minibar items, desk, blackout drapes, soundproofing

Standard Double Room Single Use

  • Sleeps 2

Deluxe Double Room

  • Sleeps 1

View all photos for Panoramic Double or Twin Room

Free minibar items, desk, blackout drapes, soundproofing

Panoramic Double or Twin Room

  • Sleeps 1

View all photos for Double or Twin Room with View

Free minibar items, desk, blackout drapes, soundproofing

Double or Twin Room with View

  • Sleeps 1

Standard Twin Room

  • Sleeps 1

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About this property

Mercy Hotel

Hanoi hotel connected to a shopping center in Hai Ba Trung
A full-service spa, a meeting room, and dry cleaning are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. Housekeeping is available on request.
Mercy Hotel offers 85 air-conditioned accommodations with minibars (stocked with some free items) and slippers. 24-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, hair dryers, and toothbrushes and toothpaste. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Mercy Hotel features a full-service spa. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Hanoi hotel also offers laundry facilities, dry cleaning/laundry services, and a communal living room. Onsite covered valet parking is complimentary.

Mercy Hotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free covered valet parking on site
  • Limited onsite valet parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 1)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Mercy Hotel Hotel
Mercy Hotel Hanoi
Mercy Hotel Hotel Hanoi

Mercy Hotel Reviews