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Hanoi Splendid Premium Hotel

5.0 star property

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Photo gallery for Hanoi Splendid Premium Hotel

Front of property
Creator video
Hypo-allergenic bedding, free minibar items, in-room safe, desk
Reception
Indoor pool, outdoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
$120
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
36 Lo Su , Ly Thai To, Hoan Kiem Ha Noi, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Double or Twin Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Balcony with City View

Suite Balcony with City View | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Suite Balcony with City View

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin with Balcony

Executive Double or Twin with Balcony | Living area | 55-inch flat-screen TV with cable channels

Executive Double or Twin with Balcony

8.0 out of 10
Very good
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Double or Twin with Window

Premium Double or Twin with Window | Living area | 55-inch flat-screen TV with cable channels

Premium Double or Twin with Window

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 495 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
GRAND HOTEL du LAC Hanoi
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 590 reviews
GRAND HOTEL du LAC Hanoi

About this property

Hanoi Splendid Premium Hotel

5-star Hanoi hotel, connected to a rail/subway station in Old Quarter
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a nightclub, 2 bars/lounges, and a 24-hour health club are onsite. Change of towels is available on request.
Hanoi Splendid Premium Hotel offers 120 accommodations, which are accessible via exterior corridors and feature private pools and minibars (stocked with some free items). 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in October 2024.

A 24-hour health club, complimentary bicycles, and in-room fitness are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
In addition to a children's pool and an indoor pool, Hanoi Splendid Premium Hotel provides an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 431 square feet (40 square meters) include conference space. This luxury hotel also offers a nightclub, spa services, and a terrace. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hanoi Splendid Premium Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Solis Restaurant - Onsite restaurant.
Solis Sky Bar - Onsite rooftop bar. Open daily.
Solis Lobby Bar - Onsite lobby lounge. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (VND 200,000 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (VND 200,000 per day)
  • Secured, covered valet parking on site (VND 200,000 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Solis Lobby Bar
  • Solis Restaurant
  • Solis Sky Bar

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Private wine tours
  • Shopping mall
  • Theme park character encounters
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Elevator (50 inch wide door)
  • Handrails in hallways (50 inches high)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2024
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - October 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 100000 (one-way), (up to 6 years old)
  • Covered self parking fee: VND 200000 per day
  • Covered valet parking fee: VND 200000 per day
  • Nearby parking fee: VND 200000 per day(164 ft away; open 24 hours)
  • Rollaway bed fee: VND 800000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Splendid Hotel Hanoi
Hanoi Splendid Premium Hotel
Hanoi Splendid Premium Hotel Hotel
Hanoi Splendid Premium Hotel Hanoi
Hanoi Splendid Premium Hotel Hotel Hanoi

Reviews

Hanoi Splendid Premium Hotel Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 118 out of 136 reviews
Rating 8 - Good. 12 out of 136 reviews
Rating 6 - Okay. 4 out of 136 reviews
Rating 4 - Poor. 2 out of 136 reviews
Rating 2 - Terrible. 0 out of 136 reviews

Reviews

8/10 Good

Cerilda

Traveled with group
Liked: Cleanliness, staff & service
Location is excellent, walkable to city attractions. But room is quite small, difficult to access the bathroom and toilet due to the position of the bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vietman 2025

Lovely hotel. Great location in the old quarter. Staff couldn't do enough for you. Very attentive. Lovely breakfast, comfy beds, great facilities including a lovely skybar which fabulous views over Hanoi.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located near many landmarks. The staff was phenomenal!! Thank you all and especially you Mia!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay, central to the Old Town. Clean and had everything we needed. The real standout was the staff. So helpful and friendly. They booked a street food tour for us and we were so well looked after.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lien

Stayed 3 nights in Jul 2025

10/10 Excellent

Lien

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay , nice clean and very convenient close to hoankiem lake and walk to all shopping and lots of restaurants nearby Breakfast was good too Staffs are amazing polite and so helpful And feeling safe to stay there Love it will definitely come back Recommend 100%
Stayed 4 nights in Jul 2025

10/10 Excellent

E . O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel and perfect location recommendations for every one especially May and Jacky alway make us smile and friendly. Come back 1000%
Stayed 1 night in Jun 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

kylie and Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a fantastic stay, clean rooms, good selection at breakfast and the front reception team made us feel very welcome. I would highly recommend this hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Huong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are very friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary Ann

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the staff QA, Rachel, Ding, Jacky, May, Ann, Kate, Happy, Jessica, are very accomodating and respectful went above and beyond to make our stay enjoyable!. Thank you
Stayed 4 nights in Jun 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Incredible service by the front desk staff. They made us feel welcomed the second we stepped through their door and went above and beyond for my sister and I. The conditions of the rooms weren’t what is advertised unfortunately and very dates. Mild spots on the shower floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazingly helpful and always friendly--they all greeted you with a smile and were eager to help. I had an absolutely fabulous time in Hanoi, and it was in large measure because of this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Minh -Tien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice, Mililani

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The service was excellent! The massage services were wonderful with skilled and knowledgeable staff. Managers went out of their way to make sure we were serviced well and everyone was so friendly and accommodating. Outstanding breakfast!
Stayed 9 nights in Jun 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was so spacious and clean, staff were super friendly and helpful. And the location made everything very accessible
Stayed 4 nights in May 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel with the happiest staff I’ve seen in Vietnam. Jackie the manager was truly amazing from when we arrived to when we left. Giving us all the information of where to shop, see, eat and go to train street. Highly recommend hotel for everybody’s needs and Jackie will go out of his way to help you. Breakfast was amazing fresh, big variety and a great view of the city. The rooftop bar was great, very hot in June though but lovely in the late evening. The pool was the coldest pool in Vietnam I’ve been in, refreshing and a lovely area with a few lounges. Definitely will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Mario, Astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff! We only stayed one night on our way to SaPa but Jacky, Ms. Kate, Ms. Mei, and Mr. Happy were extremely welcoming and hospitable. Helped us out with booking a massage and getting us to the meeting area for our bus the next day. Highly recommended for anyone looking for a place to stay in Hanoi!
Stayed 1 night in May 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff are incredibly friendly and helpful. Great location as well
Stayed 3 nights in May 2025

10/10 Excellent

Mackenzie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna
Stayed 1 night in May 2025

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel! Jacky, Ding, Anna & Kate couldn’t do enough for us, they were very attentive and kind. The room was upgraded and it was 5*!! so clean and spacious, beds were comfy. We also both used the spa which was lovely too! The decor was fresh and modern. They even sorted us a transfer to the airport! Thank you soo much!!
Stayed 2 nights in May 2025

10/10 Excellent

Katherine Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice experience. Nice bed and awesome breakfast. Special thanks to the staff - Ms Kate/May/Rachel and Mr Hieu.
Stayed 2 nights in Jul 2025

8/10 Good

Lars Henrik.

Stayed 2 nights in Jul 2025