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Hanoi Siva Luxury Hotel

4.0 star property

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Photo gallery for Hanoi Siva Luxury Hotel

Relax in this serene outdoor seating area with a round table and two chairs, surrounded by lush greenery and a beautiful view.
Enter a stylish lobby with a geometric-patterned floor, a potted plant, and a framed artwork on the wall.
Welcome to the reception area, where friendly staff are available to assist with your stay.
Guests can enter the property through this outdoor area, surrounded by lush greenery and potted plants.
Enjoy a peaceful retreat with two single beds, a desk, and a balcony offering a view of lush greenery.

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
31 Hang Ga, Hoan Kiem, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Studio Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Studio Suite

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Double or Twin Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Honeymoon Room, Balcony

Honeymoon Room, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Honeymoon Room, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Family Room, Balcony

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room, Balcony, City View

1 bedroom, premium bedding, minibar, in-room safe

Family Room, Balcony, City View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Hanoi Siva Luxury Hotel

4-star hotel in Old Quarter
A restaurant, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Hanoi Siva Luxury Hotel offers 30 shared accommodations with air conditioning, minibars, and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and microwaves can be requested.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanoi hotel also offers a terrace, tour/ticket assistance, and dry cleaning/laundry services.

Hanoi Siva Luxury Hotel is a smoke-free property.

Hanoi Siva Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 415000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 415000 (one-way), (up to 12 years old)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Nova Luxury Hotel Hanoi
Nova Luxury Hanoi
Nova Luxury
Nova Luxury Hotel
Hanoi Siva Luxury Hotel Hotel
Hanoi Siva Luxury Hotel Hanoi
Hanoi Siva Luxury Hotel Hotel Hanoi

Hanoi Siva Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 167 out of 220 reviews
Rating 8 - Good. 46 out of 220 reviews
Rating 6 - Okay. 6 out of 220 reviews
Rating 4 - Poor. 0 out of 220 reviews
Rating 2 - Terrible. 1 out of 220 reviews

9.6/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hanoi Siva

The property is very run down bath rooms have mold in grout fittings falling of the wall We asked for extra pillow none availbe
Stayed 3 nights in Jun 2024

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely budget stay

Lovely hotel in central but manic location. Immaculate rooms Good breakfast Friendly staff
Stayed 3 nights in Feb 2020

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

I thought we had booked a room with a balcony. We had made a mistake and we were shown a smaller room with a window. We asked to be moved and we paid the difference. The room with the balcony was lovely. The staff could not do enough for you. Tracy did everything for us and we enjoy the trips very much. Breakfast was very good.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everyone was very pleasant, and the room was exactly what we expected
Stayed 2 nights in Feb 2020

10/10 Excellent

Sheri, FSJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are fantastic. Love the location in the old quarter.
Stayed 5 nights in Jan 2020

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean room convenient location
Stayed 1 night in Dec 2019

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Very friendly staff clean room good breakfast Central location at the old town very convenient safe to walk around a lot of eateries very big night market
Stayed 3 nights in Dec 2019

10/10 Excellent

Yun, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly and helpful staff who go above and beyond to make the customers happy and comfortable.
Stayed 4 nights in Dec 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Sai Mooi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should stay here if you come to Hanoi.

Wonderful!
Stayed 1 night in Dec 2019

10/10 Excellent

TRUONG

Stayed 4 nights in Dec 2019

10/10 Excellent

chong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD SERVICE AND NEAR HANOI TOWN

My first visit to this hotel was very impressed, their preparing some welcome food and drink as well, the room was clean, overall food was tested, Nova staff have good smiling special Mr Kevin, helped us confirm the actual time of the bus, prepared us some breakfast to take it, very thank Mr. Kevin 👍💯✅🥰
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Paulo

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience at Nova luxury hotel was perfect. Good location and all the staff were pleasant and happy to help with any questions we had. Would highly recommend.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable bed. Good breakfast. Friendly and helpful staff. Used the airport shuttle, driver was waiting exactly where they said he'd be which was fantastic after a long day of travelling.
Stayed 2 nights in Nov 2019

8/10 Good

Tran, California

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean and excellent service good staff. Thank you we will comeback
Stayed 3 nights in Oct 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great location. Very friendly staf

Nice hotel with great location. Very friendly staff
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The location is walkable to most of the activities around the old quarter area.
Stayed 3 nights in Oct 2019

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some of the staff were very nice and some of them were always on their phones.
Stayed 4 nights in Oct 2019

10/10 Excellent

Wilson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service. Facility needs some attention.

Staff were very attentive and helpful. They go out of the way to learn about our plans for each day. The facility does requires some attention. The in-room safe was not bolted and can be removed from room easily. Chair legs need more padding to minimize noise produced when being dragged. It was quite annoying to hear the noise from upstairs late at night and in early morning. All that being said, the service was excellent.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

EB

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, helpful staff, convenient location, nice breakfast
Stayed 6 nights in Oct 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019